Northern Lights Guided Tour with Pickup Option from Reykjavik

Not recommend

We got canceled 12 h before departure as they decided my one year old daughter can't come with. Just two weeks ago it was okay and they would organize a carseat for her..

Response from the operator: Hello, Thank you for your message, and we are sorry for the late cancellation and the inconvenience this caused. For safety reasons, our policy requires children to be at least 6 years old to join this tour, and we understand how frustrating this must have been, given the earlier information you received. We regret the confusion and the impact on your plans, and we appreciate your understanding. Best regards, Zuzanna

via Viator

Amazing. Very cold specially if windy! so Suit up!

When I was looking for Northern light tours I wanted to book one that would allow me to rebook for free as many times as possible so that I could get the best chances since I knew that it was not guaranteed as it’s a natural phenomenon. This was the main reason I booked Reykjavik Excursions. The first time I was not able to see the northern lights, so they rebooked me for free for another day where I had a snowmobiling & Golden circle tour with them in the morning. I asked if they believed I would have time to make it to the northern lights tour and they advised I did. I’m glad I decided to not sleep that day because that day I did saw the northern lights. It appeared briefly and we managed to take pictures, but it was enough to satisfy us. Lauren was our tour guide for that day & Leo (Lionheart) our driver. Lauren was extremely bubbly; she was very funny and made each way very entertaining for us. She also explained a lot about the northern lights and the best way to be able to detect them. Because it was brief they will went to another area to see if it was possible to see more northern lights but there weren’t. Nevertheless, we saw them and even if brief, ti was enough for us and many of us in the bus. They still however, offered us the chance to rebook for free. My husband and I were satisfied so we decided not to rebook so that other people could get the chance to rebook if they needed. So far, in Iceland I booked tours with two different company’s and let me say, the best tours were all the ones I went with Reykjavik excursions with. This is a very comfortable and good option to see the northern lights. From Edwin & Steph (PR)

Response from the operator: Hello, Thank you so much for sharing your thoughtful experience. We’re really glad our flexible rebooking option helped you make the most of your chances to see the northern lights and even happier that you got to witness them, even if just briefly. It’s wonderful to hear that the guide and driver made your tour both informative and enjoyable. We’ll be sure to pass along your kind words. We’re delighted that your time with us stood out during your stay in Iceland, and we hope to welcome you again in the future. Best regards, Zuzanna

via Viator

Good way to see the Northern Lights

Boarded a 50 seat passenger bus, and headed out to selected area to observe clear skies, along with another 7-8 buses. In total, there were approximately 400 people. This was not a problem, as the viewing area was large enough to accommodate everyone. Having the buses there was a “good” thing as it was very cold/windy so you could go back on the bus to warm up. Unfortunately we did not see much in the sky, which was very clear. Many constellations were visible. There were some glimpses of the lights. One suggestion. Make sure you have a good camera! This was a great way to get out to see the lights in expensively.

Response from the operator: Hello, Thank you for your detailed feedback! We’re glad the team made your Northern Lights outing comfortable and well-organized, even in the cold and windy conditions. We appreciate your notes and suggestions; they’ll be helpful for future travelers. Best regards, Zuzanna

via Viator

Great Opportunity/ Poor Execution

You should of never used this viewing site the 7 high intensity highway lights polluted the site with stray light as did the radio tower in the background, rendering the site vitually useless on a night with growing clouds and there a dim northern lights experience

Response from the operator: Hello, Thank you for your feedback. We’re sorry to hear that the conditions at the viewing site impacted your Northern Lights experience. For more information or to discuss this further, please feel free to contact us at info@icelandia.is. Best regards, Zuzanna

via Viator

Totally crap experience

Well, the bus left me stranded at the pick up location for more than an hour and never picked me up. I will never book a trip with TripAdvisor again. Ever.

via Tripadvisor