Montreal Epic Ski Adventure in Quebec’s Winter Wonderland

Don’t waste your money.

Dont waste your money. Our children were forced to use helmets from lost and found and only AFTER I refused to let them ski without helmets like the guide wanted. They didn’t arrange for us to make sure we had skis so the place made a special accommodation for us for a couple hours. When we asked for our money back since we had a partial day without some equipment. We asked for a partial refund and were denied in the rudest phone call of my life. And they were late in picking us up.

Response from the operator: We understand your frustration and appreciate the opportunity to clarify what happened. Your original booking was made for March 2, 2025, but due to a mistake, you actually needed the tour for March 3, 2025. Despite reaching out multiple times in advance to help prepare for your trip, we did not receive a response from you, which could have helped avoid this situation. You contacted us the night before the tour, realizing the mistake and requesting a discount. To accommodate you, we offered a 50% discount for the correct date, which is not a standard policy but was granted as a goodwill gesture. Regarding the equipment, by the time you arrived at the mountain, most of the rentals were already taken due to the delay. Alejandro, gave you two options: 1. A full refund if you preferred not to continue with the tour. 2. The option to return the next day. Both options were declined, and you chose to proceed with the tour. While we understand the situation was not ideal, our team, including Loreena, did their best to accommodate your requests under the circumstances. We always strive to provide the best experience for our guests, but unfortunately, some logistical challenges were beyond our control. We regret that your experience did not meet your expectations, and we hope to have the opportunity to serve you better in the future.

via Viator

Best winter experience

Unforgettable experience! North Adventures offers expert guides, great organization & breathtaking landscapes. I'll be back

via Tripadvisor

Amazing, magical

“I had an incredible experience with North Adventures’ ski tour this season. From start to finish, everything was expertly organized and thoroughly enjoyable. The pickup from downtown Montreal was seamless, and the equipment provided was top-notch. Our guide was knowledgeable and friendly, making sure we were all set for a fantastic day on the slopes. The skiing itself was exhilarating, with well-maintained trails that suited both beginners and more advanced skiers. The added convenience of the all-inclusive package meant we didn’t have to worry about a thing—transportation, gear, and even a hearty lunch were all taken care of. North Adventures truly goes above and beyond to deliver a memorable ski experience. If you’re looking for a hassle-free and thrilling day on the mountains, I highly recommend their tour!” Feel free to adjust any details to better fit your specific offerings or to highlight particular aspects of the tour!

via Tripadvisor

Great experience on every level

Alejandro was an excellent guide. Being a complete newbie in skiing, I felt reassured the whole experience. It was a rush of emotions, and my boyfriend loved the adrenaline. We were both able to enjoy the experience, even if we went at a different pace. Definitely recommend

via Tripadvisor

Exclusive experience

A very nice, local and exclusive experience. Alejandro show as a very local place. Very Canadian. I loved my tour and of course Alejandro teach us how to ski from 0 Recommended

via Tripadvisor