
Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
5.0/5
Based on 3 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production worth booking?
Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production is a 2-hour experience in Lucerne, Switzerland, from $1490 per person. It scores 52 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 5/5 rating across 3 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 52 / 100
- Rating
- 5/5 (3)
- Duration
- 2 hours
- From
- $1490 per person
Experience in a 2 hr. private tour, an authentic chocolate experience visiting a family owned chocolate factory which makes handmade, hand-molded chocolates that are hand-dipped at the factory. Its chocolates have won ma
What you get
- Water with or without gas
- Interactive tour in the chocolate world
- One hr Sightseeing Cruise around Lake Lucerne (optional tour extension)
- Chocolate tasting & 200 gr. chocolate bar decoration
- Factory's Production area guided tour
- Lift ticket to Lucerne Castle (One hr. city tour optional extension)
About this experience
Experience in a 2 hr. private tour, an authentic chocolate experience visiting a family owned chocolate factory which makes handmade, hand-molded chocolates that are hand-dipped at the factory. Its chocolates have won many awards at food shows around the world. Learn about every step of the production process, from tempering, preparation and cast filling to demoulding and packing. There’s also an opportunity to taste the best swiss chocolate around the chocolate world. Round up your swiss chocolate experience by decorating your own 200 gr chocolate bar with the help of a swiss master chocolatier. You can extent your adventure, in an optional 1 hour walking tour by discover Lucerne city most iconic Landmarks in a lovely walking tour visiting Chapel Bridge and Lucerne Castle.
What's included
Included
- Water with or without gas
- Interactive tour in the chocolate world
- One hr Sightseeing Cruise around Lake Lucerne (optional tour extension)
- Chocolate tasting & 200 gr. chocolate bar decoration
- Factory's Production area guided tour
- Lift ticket to Lucerne Castle (One hr. city tour optional extension)
Not included
- Food and drinks (unless specified)
- Hotel pickup and drop-off
- Personal expenses
- Train ticket (cost apprx. CHF 18 per person) Many customers have the Swiss Travel Pass
What you'll see and do
Lucerne
Visit a chocolate factory to taste, make and witness production of chocolate in the Swiss way.
120 minutes here
Where it starts and ends
Meeting point
Lucerne
Go under the big Arch monument called "Torbogen" i will be waiting for you with a black backpack.
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Go under the big Arch monument called "Torbogen" i will be waiting for you with a black backpack.
Options you can book
Chocolate factory + City
City Tour: 1 hour tour extension visiting Chapel Bridge, Water Tower, Lion Monument and Lucerne Castle. + 3 hr. Chocolate experience
Chocofactory+SightseeingBoat
Sightseeing Cruise: 1 Hour Sightseeing Cruise on Lake Lucerne + 3 hrs Chocolate Factory full experience
Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production
Tasting Making Production
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Passenger Diaries Switzerland Tours & Experiences
Know before you go
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Operates in all weather conditions, please dress appropriately
- Availability from Monday to Sunday through the year
- Train ticket is not included CHF 18 per person, and it will take 10 min to get to the factory.
- The production area is not operating on weekends but we can still have the guided tour inside.
- Inform us about allergies so we can choose the right chocolate for you.
- The walking tour in Lucerne can be added as an optional one hr tour extension.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 3 traveler reviews. Written by us, not quoted from reviewers.
The guide
2 mentionsTravelers single out the guide as the reason the experience works.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Knowledge and storytelling
1 mentionReviewers describe the commentary as informative rather than scripted.
Organization
1 mentionPickup, timing, and logistics are described as running smoothly.
Food and drink
1 mentionThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
3 verified traveler reviews for Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production. Ratings and reviews provided by Viator and Tripadvisor.
Very good experience
Excellent service and cleanliness for rooms, buffet, around pools. The 9 pools great except for sometimes a low level of water. But there are so many to choose from. The waterslides a must. Even though there is wear and tear in side, very well maintained inside and also the grounds very clean. We were well served by Monserath at reception of buffet. She placed our family as often as possible together (10). Sauri, waiter, met only once but he always recognized us and smiled. Wished we could have buffet not only for breakfast and lunch, but also for supper. The other restaurants were just ok for me. Food good but less selection. Staff accomodating and friendly, polite. Very little solicitation to buy..which is reassuring. Thank u to all the hardworking and deligent staff. Much appreciated. Louise
via Tripadvisor
Best guide!
Laszlo was a fantastic guide. Not only was he knowledgeable but he did a push up competition with our kids while we waited for the train and on our tour, he helped us find snow shoes for our daughter. He was kind, on time, professional, and we could not recommend him or this tour enough.
Response from the operator: Thanks Katie! We really appreciate your comment about the Chocolate Factory: experience :) We wish all your family a great stay in the Swiss alps:)
via Viator
Max Chocolatier
Was one of our greatest experiences!!! Martina our tour guide was excellent, super kind and nice with us. Hanna our Chocolatier at Max's was amazing, teaching us who to make the chocolate and the storie behind Max Chocolatier, we love the experience and learning from it!!!! Thansk so much!!!
Response from the operator: Dear Estela. Max, Martina and Hanna were super happy to know how much you loved the chocolate experience in Lucerne! We wish you happy travels:)
via Viator
Good to know
- Duration
- 2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $1490 to $1790
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 1
- Verdict
- Worth a Look
Why this scores 52
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Lucerne.
How much does Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production cost?
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Prices start at $1490 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Lucerne usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production take?
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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Lucerne is not rushed.
Is Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production worth it?
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It holds an Outty Ranking of 52 out of 100, which we label "Worth a Look". That score blends traveler sentiment (5/5 across 3 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Lucerne, and how flexible the cancellation terms are.
Can I cancel or reschedule Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production?
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Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Lucerne can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Lucerne and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.
Where does Lucerne's Chocolate Factory Total Experience: Tasting, Making, Production start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Lucerne within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Lucerne?
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On Outty we rank every Lucerne experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Jungfraujoch Top of Europe Day Trip from Lucerne, Lucerne Walking & Boat Tour: The Best Swiss Experience, Mount Pilatus Summit from Lucerne With Lake Cruise. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Lucerne?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Lucerne?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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