Lombok Airport's Pick up Service
Lombok, Indonesia

Lombok Airport's Pick up Service

Outty Ranking 47 3.5 · 4 traveler reviews0.8 hoursFrom $25
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Outty Ranking

47/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.5/5

Based on 4 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Lombok Airport's Pick up Service worth booking?

Lombok Airport's Pick up Service is a 0.8-hour experience in Lombok, Indonesia, from $25 per person. It scores 47 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.5/5 rating across 4 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
47 / 100
Rating
3.5/5 (4)
Duration
0.8 hours
From
$25 per person

Begin your Lombok & Gilis Vacation with the right start, with a comfortable and convenience Private Transfer Service from Lombok International Airport to your hotel or private residence with friendly, professional, competent and reliable english speaking driver. The chauffeurs are carefully selected for their professionalism, knowledge and discretion. Once you have booked you will receive a confirmation and our Driver will meet you at the arrivals area where they will escort you to your vehicle. You will be then be driven to your destination. You can also book for your return trip back to Lombok Airport as well as we operate in both directions.

What you get

    About this experience

    Begin your Lombok & Gilis Vacation with the right start, with a comfortable and convenience Private Transfer Service from Lombok International Airport to your hotel or private residence with friendly, professional, competent and reliable english speaking driver. The chauffeurs are carefully selected for their professionalism, knowledge and discretion. Once you have booked you will receive a confirmation and our Driver will meet you at the arrivals area where they will escort you to your vehicle. You will be then be driven to your destination. You can also book for your return trip back to Lombok Airport as well as we operate in both directions.

    What's included

    Included

    • Private transportation
    • Bottled water
    • In-vehicle air conditioning
    • Parking fees

    Not included

    • Meals
    • Personal expenses
    • Gratuities

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 10 minutes before departure.

    Ends at

    Returns to the starting point

    Ends at

    Returns to the starting point

    Options you can book

    • Drop to Mataram/Senggigi areas

      Drop to Mataram/Senggigi areas: transfer from Airport to Mataram city areas or Senggigi town areas. Pickup included

    • Transfer to Gili Islands

      Transfer to Gili Islands: pick up airport transfer to gili islands includes private charter speedboat Pickup included

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    Lombok TripVaganza

    Know before you go

    • Travelers should have at least a moderate level of physical fitness
    • Confirmation will be received at time of booking
    • Each traveler is allowed a maximum of one suitcase and one carry-on bag.
    • You must advise at the time of booking if you will be carrying any additional or oversize luggage items such as wheelchair, stroller, surfboards, & golf clubs.
    • Extra charges will apply and must be paid locally.
    • Price is per person, maximum 4 adults based on 1 vehicle.
    • Important information on arrival : the clients have to proceed to the exit to the Arrival hall after collecting the luggage In the event of couldn't find their name on the signage, please proceed and wait at THE FLIGHT INFORMATION DESK, our airport representative will meet them at the meeting point. Please do not accept any offer from the local taxi driver or legal transport company around the arrival hall. Once, the clients accepted the offer there will be NO REFUND For this Private Transfer, we advise you to call or Whatsapp the Local transport representative if you could not meet with the transfer assistance at remote airports or busy hours maximum 90 minutes after your exact pick up time before leaving the Airport/Port/Residence. Otherwise your transfer may counted as No Show of yours and refund may not apply (Non Refundable).
    • Full cancellation applies in the event of No Show.
    • This is a private transfer service, only your group will participate

    Photos

    Lombok Airport's Pick up Service, photo 2Lombok Airport's Pick up Service, photo 3Lombok Airport's Pick up Service, photo 4Lombok Airport's Pick up Service, photo 5Lombok Airport's Pick up Service, photo 6

    Traveler reviews

    4 verified traveler reviews for Lombok Airport's Pick up Service. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
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    4 star
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    3 star
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    1 star
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    Latoya_K · July 2023

    Never showed up

    Horrible experience. After traveling from the US, taking 3 flights and taking 2 days and arriving there was no driver. I called on what’s app, sent text messages, and contacted via Viator no response. When you exit the airport, the drivers are hounding you, following you, even with I say no I don’t need a driver they continued to stand there and harass me. I booked ahead to avoid this issue and still needed up finding a plan b. I would never book or recommend them. Literally I was in the hotel room, hours later when they finally contacted me saying they had car trouble. They asked if I was still at the airport. Of course I already found another driver

    Response from the operator: Thank you for taking the time to share your feedback. I am truly sorry to hear that your recent experience with us did not meet your expectations. We strive to provide exceptional service and it seems we fell short in this instance. Your comments have been shared with our team to ensure that we address the issues you mentioned and improve our services. Please accept our sincere apologies for any inconvenience you encountered.

    via Viator

    Chris_B · January 2020

    Nice driver and prompt service

    Driver was on time to meet us. Vehicle was comfortable (4 people plus luggage fit with no problem). Driver was friendly!

    Response from the operator: thank you very much for your excellent rating and reviews on us, we really appreciate it and we will continues to improve our service !

    via Viator

    Good to know

    Duration
    0.8 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $25 to $60
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    1
    Verdict
    Worth a Look

    Who runs this experience

    Operated by Lombok TripVaganza, who run 14 experiences we rank across 1 city, with an average Outty Ranking of 59.5.

    See everything Lombok TripVaganza runs

    Why this scores 47

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)72
    Review evidence (18% weight)30
    Booking momentum (14% weight)16
    Value for money (12% weight)0
    Listing quality (10% weight)80
    Local standing (8% weight)22
    Booking flexibility (8% weight)100

    Lombok Airport's Pick up Service: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Lombok.

    How much does Lombok Airport's Pick up Service cost?

    +

    Prices start at $25 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Lombok usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Lombok Airport's Pick up Service take?

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    Plan for about 0.8 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Lombok is not rushed.

    Is Lombok Airport's Pick up Service worth it?

    +

    It holds an Outty Ranking of 47 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.5/5 across 4 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Lombok, and how flexible the cancellation terms are.

    Can I cancel or reschedule Lombok Airport's Pick up Service?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Lombok Airport's Pick up Service suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 0.8-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Lombok Airport's Pick up Service?

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    Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Lombok can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Lombok and add a light layer if any part of the 0.8-hour experience runs outdoors or after sunset.

    Where does Lombok Airport's Pick up Service start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Lombok within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Lombok?

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    On Outty we rank every Lombok experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Anggrek Putih Lombok Cooking Class & Garden Tour, Tetebatu Walking Tour - Rice Terraces, Waterfall & Monkey Forest, Rinjani trekking 2D 1N RIM. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Lombok?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Lombok?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Lombok Airport's Pick up Service?

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    Included: Private transportation; Bottled water; In-vehicle air conditioning; and Parking fees. Not included: Meals; Personal expenses; and Gratuities. Always check the voucher for the final list before you travel.

    Does Lombok Airport's Pick up Service include hotel pickup?

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    Yes, pickup is offered for every traveler from 2 listed pickup locations in and around Lombok. Be ready about 10 minutes before the start time.

    Will I get instant confirmation and a mobile ticket for Lombok Airport's Pick up Service?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Lombok Airport's Pick up Service wheelchair or stroller accessible?

    +

    The operator notes: You must advise at the time of booking if you will be carrying any additional or oversize. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Lombok Airport's Pick up Service if the weather is bad?

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    It generally runs rain or shine, so dress for the forecast in Lombok. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What booking options are available for Lombok Airport's Pick up Service?

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    There are 2 options to choose from, including Drop to Mataram/Senggigi areas, Transfer to Gili Islands. Prices and start times differ by option, so compare them on the booking screen.

    Ready to lock in your spot?

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