
Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour
Traveler rating
3.7/5
Based on 19 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour worth booking?
Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour is a 4-hour experience in Heraklion, Greece, from $67 per person. It scores 46 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.7/5 rating across 19 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 46 / 100
- Rating
- 3.7/5 (19)
- Duration
- 4 hours
- From
- $67 per person
Experience Ancient Crete with time-slotted tickets to Knossos Palace and the Heraklion Archaeological Museum, plus two self-guided audio tours. Choose your time slot, receive tickets via email, and download the app to enjoy expert storytelling that brings Crete’s history to life. Use the audio tours anytime—before, during, or after your visit. Follow the Itinerary below, based on your selected time slot. Itinerary: Thursday - Tuesday 08:00 - Knossos 13:30 - Heraklion Museum Wednesday 08:00 - Knossos 13:00 - Heraklion Museum
What you get
About this experience
Experience Ancient Crete with time-slotted tickets to Knossos Palace and the Heraklion Archaeological Museum, plus two self-guided audio tours. Choose your time slot, receive tickets via email, and download the app to enjoy expert storytelling that brings Crete’s history to life. Use the audio tours anytime—before, during, or after your visit. Follow the Itinerary below, based on your selected time slot. Itinerary: Thursday - Tuesday 08:00 - Knossos 13:30 - Heraklion Museum Wednesday 08:00 - Knossos 13:00 - Heraklion Museum
What's included
Included
- Offline content (text, audio narration and maps)
- 2 self-guided audio tours for your smartphone (Android & iOS)
- Adult entry e-ticket for Knossos Palace and Heraklion Archaeological Museum with time slots
Not included
- Live Guide
- Smartphone or headphones
- Transportation
What you'll see and do
Heraklion Archaeological Museum
Enjoy a hassle-free visit to the Heraklion Archaeological Museum with an entry e-ticket and discover its riveting stories with an audio tour, downloadable on your phone. Follow the itinerary below: Thursday – Tuesday: 8:00 AM: Entry to Knossos Palace (the site remains open all day). 1:30 PM: Visit the Heraklion Archaeological Museum. Wednesdays: 8:00 AM: Entry to Knossos Palace. 1:00 PM: Visit the Heraklion Archaeological Museum.
120 minutes here
The Palace of Knossos
Enjoy a hassle-free visit to the must-see Minoan landmark, the Palace of Knossos the most well known archaeological attractions of Crete Follow the itinerary below: Thursday – Tuesday: 8:00 AM: Entry to Knossos Palace (the site remains open all day). 1:30 PM: Visit the Heraklion Archaeological Museum. Wednesdays: 8:00 AM: Entry to Knossos Palace. 1:00 PM: Visit the Heraklion Archaeological Museum.
120 minutes here
Where it starts and ends
Meeting point
Heraklion Archaeological Museum
Xanthoudidou & Hatzidaki Sts, Heraklion, 710 02, Greece
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Heraklion Archaeological Museum · Xanthoudidou & Hatzidaki Sts, Heraklion, 710 02, Greece
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- de, en, fr, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Clio Muse Tours
Know before you go
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Please note that your Viator Voucher is not your entry ticket
- Download the ticket and audio tour while on WIFI before your visit as your, mobile signal may be weak at the site
- After booking, you will receive an email with further instructions on how to access and download your audio tour, so please check your email spam folder for this message
- Ensure that your smartphone is fully charged and that you bring your headphones
- Please be aware that there may be long queues at the entrance, so you might need to wait before entering.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 19 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Value for money
2 mentionsTravelers feel they got more than they paid for.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Pace and timing
2 mentionsSeveral reviewers found the schedule tight or the day long.
Traveler reviews
19 verified traveler reviews for Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour. Ratings and reviews provided by Viator and Tripadvisor.
!!CAUTION WHEN PURCHASING!! - Tickets only valid for specific times
When booking, you get the following: A ticket for Knossos Palace, a ticket for the Archeological Museum, and an Audio Guide for each However, both are only valid during a specific time frame. For us, we had to be at the palace between 08:00 and 09:00 and the museum at 13:00 and 14:00. Entering outside these timeframes is not possible, if you are too late the tickets are invalid. In our opinion, this requirement is not clearly stated anywhere in the description here. This leaves you with the following: The tickets to the Palace and Museum can be bought for 20€ each, on site or directly on line of the instituions website. This saves you the trouble with the restricted time windows. All you have left then as befit of booking here is the audio guides. They are really nice! However, both the Museum and Knossos offer their own guides to download once you are there Therefore, you will have to decide for yourself if spending money here is worth it. A special thanks to the technical support with the audio guide app, they were super helpful
Response from the operator: Hello and thank you for your review. Unfortunately, we were unable to locate your booking in our system. Regarding the time slots, please note that we clearly communicate in our emails that the selected entry time is binding and cannot be changed. We truly appreciate your kind words about the audio guides. They are carefully created by professional authors, archaeologists, and voice actors to provide a high-quality experience. That said, we always take traveler feedback into consideration and will certainly note your comments as we continue improving the clarity and overall experience of our tours. We hope to welcome you again in the future. Kind regards, Claire
via Tripadvisor
Review
We bought our tickets for the Knossos Palace and the Archaeological Museum online so we wouldn’t have to stand in line with small children. Unfortunately, when we arrived, we were told we needed to have entered the Knossos Palace between 8:00 and 8:59. This wasn’t clearly mentioned when we purchased the tickets. Since we arrived at 10:00, we weren’t allowed in, and our tickets went unused. We had no choice but to buy new ones at the ticket office. They also wouldn’t allow us to make any changes. It was very disappointing and really spoiled our day.
Response from the operator: Hello! We’re sorry to hear that your experience was not as expected 😥 However, please note that it is clearly stated upon purchasing, that the tickets are valid only for the specific date and time slot that you choose upon booking. We will review the purchasing process to ensure that this is even more clear upon booking. We hope you still enjoyed the impressive Palace and Museum visit and the audio tours! 🌟 Best, Stephanie
via Tripadvisor
Self guided tour
The time slot for the museum was late in the day, 7 hours after the palace. That was not clear in the booking. The tickets were not well received at the museum. The narratives were just Ok.
Response from the operator: Dear Stephanie, Thank you for reaching out and sharing your feedback with us. We’re truly sorry for any confusion you experienced. In our messages, we aim to make it clear that the palace and museum have separate time slots, and we included instructions on downloading your tickets and audio tours. If you need a different time slot for future trips, please feel free to reach out to our customer care team , and we’ll be happy to adjust it if possible. Best regards, Olga, Marketing Dept.
via Viator
Wear your hat
We came out of the cruise ship and there were people guided which bus to take for the places of i Teresa’s. This Knossos palace ruins is far from the port but it is worth the trip and price. Go early to avoid the crowd and bring water because the little street vendors are quite far from this place. Wear hat.
Response from the operator: Greetings from Clio Muse Tours! Thank you for your review and for the tips for fellow travellers! We hope you had a great time exploring Knossos and that you enjoyed exploring it through our app! Hope to guide you again in the future! Best regards, Angeliki, Product Dept.
via Viator
Great place to visit. We are glad to have the pre purchase tickets
It was not so crowded partially it was extremely windy day. Parthenon in Athens is great, but Knossos Palace is even older and lots to see. We went Archeological Museum first, which has the model of entire palace. The guide tour was nice because it explains the interest facts, though, it was bit hard to navigate where the next area we are supposed to go once we reach the large open area.
Response from the operator: Hello there, greetings from Clio Muse Tours! Thank you for taking the time to share your feedback! It's great that you enjoyed using our app and the audio guide. Please feel free to send any additional feedback regarding the navigation at support@cliomusetours.com to see what we can improve on this audio tour. Hope to guide you again on your next adventures! Until then, safe travels! Angeliki, Product Dept.
via Tripadvisor
Good to know
- Duration
- 4 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 7
- Verdict
- Worth a Look
Who runs this experience
Operated by Clio Muse Tours, who run 47 experiences we rank across 24 cities, with an average Outty Ranking of 48.8.
See everything Clio Muse Tours runsWhy this scores 46
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Heraklion.
How much does Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour cost?
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Prices start at $67 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Heraklion usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour take?
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Plan for about 4 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Heraklion is not rushed.
Is Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour worth it?
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It holds an Outty Ranking of 46 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.7/5 across 19 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable culture & history in Heraklion, and how flexible the cancellation terms are.
Can I cancel or reschedule Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 4-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour?
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Around 7 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Heraklion can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Heraklion and add a light layer if any part of the 4-hour experience runs outdoors or after sunset.
Where does Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Heraklion within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Heraklion?
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On Outty we rank every Heraklion experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Knossos - Zeus Cave - Old Traditional Villages-Olive Oil Factory, Knossos & Lasithi Plateau: Zeus Cave, Villages, Olive Oil Tour, Quad Safari: Off-Road Day Tour with Dinner & Transfers. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Heraklion?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Heraklion?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour?
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Included: Offline content (text, audio narration and maps); 2 self-guided audio tours for your smartphone (Android & iOS); and Adult entry e-ticket for Knossos Palace and Heraklion Archaeological Museum with time slot. Not included: Live Guide; Smartphone or headphones; and Transportation. Always check the voucher for the final list before you travel.
Where is the meeting point for Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour?
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The experience starts at Heraklion Archaeological Museum, Xanthoudidou & Hatzidaki Sts, Heraklion, 710 02, Greece. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour offered in?
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It is offered in German, English, French and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Heraklion. Standard cancellation terms apply.
What do travelers say about Knossos Palace & Archaeological Museum: E-Tickets with Audio Tour?
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Across 19 reviews averaging 3.7 out of 5, recurring themes include the guide, knowledge and storytelling, value for money. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.
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