Horse Riding on the Beach in Side

Very unprofessional. And...

Very unprofessional. And doesn’t communicate until the morning of! I repeat very unprofessional and a scam! They even denied my refund request

via Viator

Fun to do

Helpful people, super friendly, pleasant 2 hours, beautiful horses, nice forest and beach walk had, definitely recommended

Response from the operator: Thank you so much for this amazing review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

via Tripadvisor (translated)

The worst excursion EVER!

It is a scam. I understand it is a third world country, but even for those standards this was trash. They seem legit when they contact you through WhatsApp, but even that is shady. They cannot go into the hotel so they asks us to wait outside, and somehow they still wanted my room number. The owner picked us up in a car so old we thought and dilapidated we thought were getting kidnapped. We got to the place and it was even worse than the car ride, it was a dirt shack like a scene of a horror movie. It was not a beach horse ridding experience as falsely; we trekked like 20 minutes through a forest and down dirty roads to the beach where we stayed for like only 10 minutes. The owner brought a “photographer” who doesn’t really know how to take photos and at the end of the excursion they showed us like 50 poorly taken photos. When we told them “no” the “owner” got pretty upset telling us “you come, you ride and you don’t want to buy pictures?”. Mind you that they wanted to sell us the digital poorly taken photos for $100. This is the second Viator excursion we’ve taken and the disappointment continues. This is a SCAM! Beware and stay away!!!

Response from the operator: Dear Guest, Thank you for sharing your feedback. We are sorry to hear that this experience did not meet your expectations and regret that you left feeling disappointed. We would like to clarify a few important points for future readers. This horse riding experience is operated by a licensed local ranch, and hotel pick-up arrangements are handled according to hotel security policies. In many hotels, external vehicles are not permitted to enter the premises, which is why guests are sometimes asked to wait at the designated pickup point outside the hotel. Requesting a room number is a standard procedure used solely for pickup coordination. The transfer vehicle and ranch facilities are rural by nature, as this activity takes place in a countryside environment close to nature. While we understand that this setting may not appeal to everyone, it is not intended to resemble a resort-style facility, and this is consistent with the experience description. Regarding the route, the ride includes a forest and trail section before reaching the beach, followed by a limited riding time along the shoreline due to local regulations and safety rules. It is not possible to ride horses for extended periods directly on the beach, and we regret if this was not clearly understood in advance. Photo services are offered optionally by independent photographers working at the ranch. Guests are under no obligation to purchase photos, and we are sorry if you felt uncomfortable during this interaction. This feedback has been shared with the operator to ensure that all offers are made respectfully and without pressure. We take all feedback seriously, and while we respectfully disagree with the characterization of this experience as a scam, we regret that it did not align with your expectations. Your comments will help us further improve communication and guest preparation for this activity. Kind regards, Tourmania Team

via Viator

Great fun!

We had a great time! Also suitable for beginners. The instructions were easy to follow. It was a lot of fun! I would definitely recommend for everyone.

Response from the operator: Thank you so much for taking your time to give us your pleasant feedback. hope to see you again in the near future. Sincerely ;

via Tripadvisor

Relaxed tour of forest and beach

We rode together with a German-speaking guide first through an adjacent forest area and then a short distance along the beach. We were able to adjust the riding pace according to our abilities. Helmets were provided. We could leave backpacks in the riding stable. The time on the beach could have been a little longer. The transfer took place in a jeep, which is a bit old. Otherwise it was a nice tour in a pleasant atmosphere.

Response from the operator: Thanks for taking the time to review. We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon. All the best ; Murat

via Tripadvisor (translated)