Helicopter Scenic Flight Over Victoria Falls - 13 Minute Flight.

A must do at vic falls .

Once we were ready to go we had Eric the pilot and only me and my friend so was comfortable and was amazing, the flight was great and saw elephants and the falls from every angle. This is a must see from the air . Got amazing video but little disappointed as the end of flight photos not on it. But did not ruin the trip or experience .

Response from the operator: Hi Donna, Wonderful that you enjoyed the "flight of the angels" it is spectacular isnt it. Im sorry that you did not get all your images, this service is run by a 3rd party media company, but if you had let us know, we may have been able to retrieve them via their office. Please come back and visit again soon

via Viator

Amazing views

The organization was very helpful and easy do communicate with and accommodated a request to change times at the last minute. Very smooth and professional ground and air operation. And the views, though pricey, were once in a lifetime.

via Tripadvisor

Highly recommend

Such a great helicopter ride and so worth it. To view the Falls that way is amazing and we were up there for 15 min but seemed like so much more

via Viator

A big disappointment

As part of a tour group, about 20 of us booked the 22-minute flights. This was booked about 3/4 days prior to the flight. The groupings were submitted so that people could take the flight with people of their choice. In my case, my wife, her brother and her sister-in-law. Another single traveler was added to make up the 5 people required to fill the seats. The 20 people were divided into 2 groups: one scheduled for 3 p.m. and the other for 4 p.m. The Angel of Flight van was late picking up the first group. Once at the helicopter venue, they started weighing passengers and moving everyone around based on the weights and to balance the choppers. I understand this is for safety reasons and have absolutely no issue with that. But, with 3- or 4-days advance notice, we could have been asked to submit our weights in advance and all the logistics worked out. In the end, I didn't get to fly with my family. The 22-minute flight was 20 minutes (yes, I timed it. At US$12.00 per minute, I was interested). So, about $25US left out there somewhere. The biggest frustration was the lateness of the actual flight. We lifted off after 4 p.m. losing about an hour. That put the second group behind by an equal amount of time. After the flight we tried to make suggestions to the people who seemed to be in charge, but they just nodded. It was like this was their first day in business and it was chaos. All in all, it was the biggest waste of time and money in our 22 days on tour.

Response from the operator: Dear Phillip, We’re truly sorry to hear that you felt your helicopter experience over Victoria Falls did not live up to expectations. We fully understand how disappointing it can be when an eagerly anticipated highlight doesn’t go as smoothly as planned. There are three different helicopter operators based in Victoria Falls, and I dont see a group of +/- 20 on our books recently, we are unfortunately unable to confirm which operator handled your group’s flight on that particular day. That said, we take all feedback seriously and always follow up with our operating partners to ensure that guest experiences remain at the high standard that Victoria Falls is known for. Large groups — such as yours of around 20 guests, can indeed be more complex to coordinate due to limited seating and strict aviation regulations. Each helicopter has a maximum of five or six passengers, and every guest is guaranteed a window seat for the best possible view of the Falls. Because there are only a set number of aircraft permitted to operate over the Falls at any one time for safety as well as other guests on the grounds enjoyment, operators must carefully schedule departures. For this reason, we usually recommend to travel agents handling large groups that they split participants across different time slots during the day to avoid delays and allow families to fly together where possible. Regarding the weighing procedure, aviation safety regulations in Zimbabwe require all passengers to be weighed on-site prior to boarding. This information cannot be collected in advance, as final aircraft load balancing must be verified immediately before each flight. While it can feel time-consuming, it is an essential part of ensuring both guest and crew safety. The pre-flight briefing and weight checks form part of these mandatory safety protocols. We are sincerely sorry that your experience did not match the excitement felt by the hundreds of guests who leave glowing reviews about this breathtaking “Flight of the Angels.” Your comments, however, are valuable, and we will ensure they are shared with our partners to help improve the coordination of future group bookings. We truly appreciate you taking the time to share your perspective, and we hope that the rest of your journey through Southern Africa was memorable and enjoyable.

via Tripadvisor

Great experience. Well organised and professional

We took an Angel helicopter flight this morning. The whole experience was seamless, very well organised. We loved the views over the landscape and Victoria Falls. It added a whole new dimension to what you cannot see when you walk the falls. I would definitely recommend if you have time.

Response from the operator: Dear Judy, thank you for the time you have taken to do a review for the helicopter flight over Victoria Falls, It really is an amazing site viewing the mighty Victoria Falls from above. Im so happy you enjoyed the experience,

via Tripadvisor