Green Island Seawalker & Snorkel or Glass Bottom Boat from Cairns

Ferry was efficient and...

Ferry was efficient and runs to time All team members were wonderful and extremely helpful. Sealife was the highlight however the island is a bit grubby

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Last minute revelation was disappointing

We booked this event for three and unfortunately my self and my wife were not allowed to participate because of our Diabetic condition. We were disappointed to know this at the last minute. I wish Viator would list Diabetes as one of the health conditions that will prevent people from participating in this adventure. My daughter was allowed to go and she had real fun. She loved the experience. I was happy the way the way our request for refund was handled. I received my refund immediately after my request. I would advise you to check with the tour operator, if you have any health condition, before booking so that you are not disappointed.

Response from the operator: Thank you for taking the time to share your feedback. We’re sorry to hear that you and your wife were unable to participate on the day, though we’re pleased your daughter still enjoyed the experience and that the refund process was handled promptly. As outlined in the listing, certain medical conditions and medications may preclude participation, and customers are advised to contact the supplier directly for clarification prior to booking if they have any concerns. Due to the wide range of medical considerations that may apply, it isn’t possible to list every condition individually on the page. We do strongly encourage guests with any pre-existing health conditions to reach out to us in advance so we can provide the most accurate guidance and help ensure the best possible experience.

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I love every minute of...

I love every minute of this excursion. The whole team is very organized and detailed cares for each of us. Beautiful Green island.

Response from the operator: We loved that every minute was enjoyed with us at Green Island! Thank you for sharing!

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Wonderful location

My Neice had an absolutely wonderful experience. Sadly due to pre-existing medical conditions, 2 of us were unable to participate.

Response from the operator: Thank you so much for your kind feedback. We’re thrilled to hear that your niece had such a memorable experience with us! We completely understand how disappointing it can be when pre-existing medical conditions prevent others from participating. Safety is always our top priority, especially for helmet and scuba diving experiences. We truly hope to welcome you all on board in the future, and we’d be more than happy to help explore suitable options so everyone can join in safely.

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Wow isn't enough to describe this

Excellent experience. This really is an ALL DAY activity. If you don't catch the 8:30 boat to the island, you'll most likely regret it. The Seawaker experience is unique and my claustrophobic wife who freaks out at everything thoroughly loved it. Follow the instructions of the guides and everything will go fine. Safety is their utmost goal with you having an excellent experience a close second. Lycra suites and beach shoes come with the experience. After this you can snorkel (keep the suit on and grab a mask, snorkel and flippers). Again, those are part of your experience. They video and take pictures of you when you do the Seawalker experience. Ours was nicely done and, even though it's rather pricey, we opted for the USB stick of everything. Snorkeling was a gas. We're 66 and 68 respectively. They gave us life vests to help us float and we spent over an hour watching the various fish, coral, baby crocodiles about six inches long, turtles, and plants. After that we washed off, had lunch at one of their venues, then jumped in their fresh water pool and later sat on lounge chairs around the pool. They have places on the beach too to sit under an umbrella. They have a restaurant too but we chose the little burger place instead. We both finished the day at the pier in Cairns where we ate at Dundees (yeah, named after the man himself). You can get kangaroo (excellent by the way, better than fillet minion - and that's my wife talking who is squemish sbout everything she eats). You can get it as "Hop Rock" or the next thing down on the menu - "Crocodile Rock". Rock means they serve it on a piece of volcanic rock and you cook it yourself. Not for kids. Overall, this is an experience of a lifetime.

Response from the operator: Thank you so much for taking the time to share such a detailed review! We’re thrilled to hear that both of you had an excellent experience and that the Seawalker adventure was enjoyable, even for those who may feel a bit apprehensive. We really appreciate your tips for future guests and are glad the photos and videos added to the memories. We’d love to welcome you back for another adventure anytime (and it sounds like you chose a lovely restaurant to dine at later that evening in Cairns!).

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