GoKEDEM Masada, DeadSea Camel Ride & Beduin Feast Tour From Tel Aviv

This is an Scam Tour

My Son and I were very excited about it and unfortunately we had the greatest frustration with it. First of all , it’s suppose to be on a 4*4 luxurious SUV and it was a Toyota Yaris. He mentioned that he was ok if no Masada neither Bedouin and because of the long distance, mountains, dizziness and discomfort , I agreed. Then we went for “The camel ride” (it was 10 minutes ride) as soon as we got there, He sent us to the bathroom meanwhile he got the deal with the camel place workers. We got on the camel . I asked him for pictures and he told me that if he fell of the camel then I will need to pay him a lot of money. It was only my Son and I…. Lol. I paid for the Tour $1’400 dollars and . Then Dead Sea . The weather was 120 Celsius . We park on a mall and I asked him for a bathroom with fan inside the mall but because he wanted to rush us. He took us to the outdoors bathroom. It extremely dirty and hot inside. Then my son and I grab our backpacks to jump on the sea. He ask us to leave our bags on the dirty sand. It was chairs around so I asked him for one but he told me imposible. Then a women that asked me for a Támpax in the bathroom had 5 chairs and she lent me one. Never book this !!!

Response from the operator: Shalom i'm sorry for the customer disappointment the car was indeed switched at the last moment since the EV SUV we use in regular didnt charge to the fullest the night before and we were concerned battery will run off before arriving to Massada. the customer was updated about it before departing the tour! it is also important to note that before the tour departed the customer asked to do the drop off at the Airport and not at the hotel as it always . the guide refused and since then the customer felt very anxious... the camel ride was 25 min and not 10 min in temperature of 40 deg . customer even got photos from different angles and location as asked and the clear evidence is the loads of photos the customer took on their phone... we apologize for customer inconvenience and take tool full responsibility for changing the car type at the last moment. we offered the customer partial refund and 50% credit for any tour in the future

via Viator

We had a blast

Kobi was our guide. We went to the dead sea, camel ride, and Masada. During our time there he was the best driver we had. We even karaoked in the car. Very knowledge. He was amazing. Check him out. You'll have tons of fun.

via Tripadvisor

Highly disappointed - not as advertised!

We were so excited to see and do all of the fun things listed on this tour, and thought we'd splurge as this is much more expensive than other similar private tours. Unfortunately, it did not live up to expectations and was not much different than what you'd get on a minibus tour for $100. I would have given only 1 star but Kobi was informative and friendly guide and I take partial responsibility for not confirming full itinerary before leaving. The listing advertised says (pasted direct from the description): What's Included: Professional guide Luxurious 4X4 SUV Light breakfast - smoked cheese, eggs and fresh local bread. Morning tea and coffee Late lunch made of Beef/Vegi sandiviches and verity of salads Hotel pickup and drop-off Snacks Let's start with that: No "luxurious 4x4" - it was a regular Mazda car. No breakfast "What's Expected" - 1 Dead Sea 2 hours • Admission Ticket Included 2 Masada National Park Masada roman ramp 2 hours • Admission Ticket Included 3 Ein Bokek guided tour 1 hour • Admission Ticket Free 4 Ein Gedi guided tour 1 hour • Admission Ticket Free 5 Qumran Caves guided tour 1 hour • Admission Ticket Included That sounded great, but...This is where I think it is especially deceptive, as Kobi said we could only choose 2 of those 5 options, and it was too late to get passes for Qumran caves. So essentially, we walked around Masada and swam in Dead Sea for 10 minutes, had lunch and left! I asked at least twice why we couldn't go to Ein Gedi or do the full itinerary and Kobi said "it gets dark by 5" but it was only 230pm! The posting says "12 hours" so why did we have to miss so much? I've done many tours - private and small groups, and this one felt like we got ripped off. More disappointing than the money spent was losing the opportunity to see the terrific sights and do the things supposedly unique on this listing. If you're going to book this, make sure you know in advance exactly what you'll be getting and realize that it's not accurately described.

Response from the operator: We would like to thank the customer for his feedback and certainly try to iterate better next and .I personally deeply regret his disappoint. when i picked the customer and started driving we went through the day schedule according to the option being picked by the customer on the booking and there were no comments as far. when we almost got to the first landmark (after 2 hours drive) the customer mentioned he wish to modify the tour and visit some other landmarks that werent part of the specific tour option (the options were schemed according to the NO Passage between the 2 sides of Massada mountain) i explained the circumstances and the way the tour is typically operated (landmarks are picked in respect to the booked option) and why modifying the tour would change the schedule accordingly. (the original tour should have ended by 6-7 PM). we did an alignment on the go but apparently the customer eventually felt dissatisfied. to conclude the matter i suggested that next time the customer will touch base we would host him for new experience of his choice for free. We wish the customer the best and great new experiences in the future. ** its highly important to outline that this tour is very popular and usually has very high ratings in the last few years cheers! Kobi

via Viator

Brilliant trip, brilliant tour guide

My fiance and I chose this trip, expecting it to be similar to the usual tour. Our tour guide Kobi went above and beyond. He didn't state fact after fact but interacted and debated ideas with us. He was very thoughtful and paced each activity according to us. I would definitely recommend this company to others who plan on visiting Israel! Thank you again for such an awesome your!

via Tripadvisor

Great tour Highly recommend

Kobi was a fantastic tour guide with plenty of interesting information and facts. Our tour included Camel rides prior to Masada. Masada was accessed from the west side climbing the Roman Assault ramp which was amazing. Tour of Masada was excellent with great insight to its history. A 2 hour 4WD trek south to the Dead Sea resort with a couple of stops with amazing outlooks of the Judea Desert and Red Sea that can only be accessed by 4WD. Bedouin Feast was in a Bedouin Tent restaurant and Kobi insured everyone was well taken care of. Dead Sea was at a Private beach with showers and a shop to by Dead Sea products. Well worth the cost of a Private tour to do something different than the standard tour bus trips. Thanks for a great day Kobi

via Tripadvisor