
Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch
Traveler rating
4.8/5
Based on 4 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch worth booking?
Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch is a 6-hour experience in Cancun, Mexico, from $199 per person. It scores 50 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.8/5 rating across 4 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 50 / 100
- Rating
- 4.8/5 (4)
- Duration
- 6 hours
- From
- $199 per person
The whale shark snorkel tour in Cancun, Mexico is a once-in-a-lifetime opportunity to swim with the world's largest fish. Our experienced guides provide an intimate, eco-conscious experience that emphasizes the importance of conservation. With only small group tours, guests have an exclusive chance to observe and interact with these gentle giants in their natural habitat.
What you get
About this experience
The whale shark snorkel tour in Cancun, Mexico is a once-in-a-lifetime opportunity to swim with the world's largest fish. Our experienced guides provide an intimate, eco-conscious experience that emphasizes the importance of conservation. With only small group tours, guests have an exclusive chance to observe and interact with these gentle giants in their natural habitat.
What's included
Included
- In-vehicle air conditioning
- Carbonated beverages
- Bottled water
- Lunch
- Snacks
- Use of snorkeling equipment
- Tea and coffee
Not included
- Entrance fees
- Government fees
What you'll see and do
Isla Contoy
The boat search of whale shark & snorkel activity is near Contoy Island open sea.
240 minutes here
Isla Mujeres
At the end of the snorkel activity with the whale sharks you will be transferred to Isla Mujeres for lunch on the boat docking at Playa Norte.
120 minutes here
Where it starts and ends
Meeting point
Cancun
OXXO near main park "Fundadores", according to hotel pickups sequence at Playa del Carmen we will confirm the pickup time one day before tour day.
Meeting point
Cancun
7 eleven convenience store beside the gas station PEMEX, according to hotel pickups sequence at Playa del Carmen we will confirm the pickup time one day before tour day.
Hotel pickup
Pickup is available for selected locations. Pickup begins about 5 minutes before departure.
Ends at
OXXO near main park "Fundadores", according to hotel pickups sequence at Playa del Carmen we will confirm the pickup time one day before tour day.
Ends at
7 eleven convenience store beside the gas station PEMEX, according to hotel pickups sequence at Playa del Carmen we will confirm the pickup time one day before tour day.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 10 travelers per booking
- Operated by
- Contoy Excursions
Know before you go
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Photos






What travelers are saying
Outty’s summary of the themes that recur across 4 traveler reviews. Written by us, not quoted from reviewers.
The guide
3 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
1 mentionReviewers describe the commentary as informative rather than scripted.
Value for money
1 mentionTravelers feel they got more than they paid for.
Organization
1 mentionPickup, timing, and logistics are described as running smoothly.
Food and drink
1 mentionThe tastings and food stops are a highlight for most reviewers.
Good for families
1 mentionReviewers traveling with kids report it landed well with their group.
Traveler reviews
4 verified traveler reviews for Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch. Ratings and reviews provided by Viator and Tripadvisor.
Could be perfect - but was good
This was a great excursion minus a few hidden costs and lack of preparation on the boat. When we arrived at the marina we were informed we had to wear a life jacket or rent a wetsuit. This was not explained up front. Highly recommend the wet suit if you are a decent swimmer, the jackets were cumbersome. Once out at the dive site, we didn’t have enough snorkels or fins that fit, and had to borrow from other boats. I think this should have been handled prior to our departure. Other than that, pick up, the staff, the whale sharks, hitting the beach after was great.
via Viator
Best part of my trip!
The experience was outstanding. Carlos picked me up on time; got us breakfast, gave us tips for seeing things and having fun (take dramamine!), and did his best to ensure everyone had a great time. he whale was incredible, and we were able to do two short swims (in groups of 3. two tourists and a guide) with the animal. After the swim, the trip to isla mujeres was bumpy, but the lunch was delicious and the short swim was very pleasant. The whole trip was beautiful, and though expensive, I'm really glad I did it.
Response from the operator: Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience and enjoyed our awesome tour. Your kind words mean a lot to us and serve as a great encouragement. We look forward to welcoming you back soon for another memorable adventure!
via Viator
Worth it.
The whale shark tour we took was a once in a lifetime experience! Went with the family (kids 7yo & 11yo) and we all loved it. Be prepared for a long boat ride (take Dramamine, sea bands) and have patience…it’s worth the wait! Our guide Carlos was kind, helpful, and informative. You can tell he loves nature and sharing it with others. Highly recommend this experience.
Response from the operator: Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience and enjoyed our awesome tour. Your kind words mean a lot to us and serve as a great encouragement. We look forward to welcoming you back soon for another memorable adventure!
via Viator
Unforgettable Whale Shark Experience with Carlos
Swimming with whale sharks was absolutely amazing, and our guide Carlos made it even better! He knew so much about these gentle giants and shared tons of cool facts with us. Plus, he made sure we were all safe and comfortable with a great briefing before we got in the water. Once we were in, Carlos showed us the best spots to see the whale sharks up close. His excitement was contagious, and he made the whole experience so much fun. He also really cared about the environment and taught us the importance of respecting the marine life. Overall, it was an incredible experience that I’ll never forget. If you want an awesome adventure, definitely book a tour with Carlos!
Response from the operator: Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience and enjoyed our awesome tour. Your kind words mean a lot to us and serve as a great encouragement. We look forward to welcoming you back soon for another memorable adventure!
via Tripadvisor
Good to know
- Duration
- 6 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 1
- Verdict
- Worth a Look
Who runs this experience
Operated by Contoy Excursions, who run 23 experiences we rank across 6 cities, with an average Outty Ranking of 49.6.
See everything Contoy Excursions runsWhy this scores 50
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch cost?
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Prices start at $199 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch take?
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Plan for about 6 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch worth it?
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It holds an Outty Ranking of 50 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.8/5 across 4 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 6-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch?
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Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 6-hour experience runs outdoors or after sunset.
Where does Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch?
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Included: In-vehicle air conditioning; Carbonated beverages; Bottled water; Lunch; and Snacks. Not included: Entrance fees; and Government fees. Always check the voucher for the final list before you travel.
Does Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 2 listed pickup locations in and around Cancun. Be ready about 5 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch wheelchair or stroller accessible?
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The operator notes: Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Full-Day Whale Shark Tour Puerto Morelos with Pickup and Lunch?
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Across 4 reviews averaging 4.8 out of 5, recurring themes include the guide, knowledge and storytelling, value for money. Travelers single out the guide as the reason the experience works.
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