Full Day Tour to Isla Saona and Altos de Chavon

HONEYMOONERS

We enjoyed our trip to Saona Island and to the Altos de Chavon plus the visit to MACAO beach. The trip on the catamaran was marvelous.

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All day samona island

This trip was awesome, I would recommend to anyone travelling to the Dominican Republic. Carlos Jr. Was a good driver to and from the boats!.

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Don't take this tour, is disappointing

Initially, the tour was supposed to include Alto de Chavón, but it was canceled because the group did not reach full capacity. I planned to request a full refund, but the guide contacted me via WhatsApp and convinced me to continue with the tour without Alto de Chavón, offering professional photos included instead. I agreed and decided to go. However, the experience quickly became disappointing. After being picked up, we arrived at the dock where we were supposed to take the boat to La Palmilla, but we were forced to wait between one and one and a half hours inside the car because one person was late. This was extremely frustrating and poorly managed. We were not informed or given any alternative while waiting. Once we arrived at La Palmilla, the experience improved slightly. The guide took photos as promised, but there was an uncomfortable situation when he suddenly asked me to pay $100 for the pictures, which is even more than the total cost of the tour. I had to explain that the photos were included in my package. He eventually agreed, but the fact that he even asked for that amount was very unprofessional and embarrassing. When we arrived at Saona Island, the tour advertised an “extraordinary buffet,” but the food was very basic, just spaghetti, chicken, and beef. Because of the large number of people, I was not allowed to get more food, and it ran out quickly. I was left hungry, which was very disappointing given how the buffet was promoted. The worst part was that Saona Island was supposed to be the main attraction, yet we barely had any time there. After waiting about five minutes, going into the water, and swimming for just a few minutes, we were told it was already time to leave and get on the catamaran. We basically had no time to enjoy the beach at all. Additionally, the tour advertised free drinks on the catamaran, but the only option available was rum with Coke—nothing else. Overall, this tour was poorly organized, misleading, and disappointing. Between the long waits, lack of transparency, rushed schedule, and unmet promises, I do not recommend this trip at all.

Response from the operator: Dear Sergio, On behalf of dr day trips, I sincerely thank you for taking the time to share your detailed feedback about your recent excursion with us. We deeply regret that your experience did not meet the expectations we strive to offer all our visitors. Viator Operator Resource Center Viator Operator Resource Center +2 We have taken note of each of the points raised in your review and would like to address your concerns responsibly: Logistics and Wait Times: We acknowledge that the extended wait at the pier was unacceptable. We are reviewing our departure protocols to ensure that individual delays do not affect the group experience. Staff Conduct and Photos: We sincerely apologize for the misunderstanding regarding the photo package. The attempt to charge for a service that was already offered complimentary is a serious breach of our professional ethics, and we have initiated the corresponding internal corrective measures. Service Quality (Buffet and Drinks): We regret that the food offerings were insufficient. Your feedback regarding the variety and availability of food and beverages has been shared with our catering team for immediate improvement. Itinerary Management: We understand your frustration with the limited time on the island. We are evaluating the allocation of time on our routes to ensure you have adequate time to enjoy the main attractions. Sincerely, Carlos Herrera, Managing Director of Dr daybtrips

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Nice trip

Nice trip i love it . People is so friendly . I think that i come bake again . The fotographer Petion is so profesional. He took nices pictures

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Saona island

We were delighted to visit Saona Island; we had an unforgettable experience. We spent half an hour in the natural pool before arriving on Saona, enjoying the crystal-clear water. Then we sailed to Saona to enjoy the most beautiful beach in the Dominican Republic. It was so much fun going to Saona Island; we'll be back soon.

via Tripadvisor