Full Day Salda + Pamukkale Tour from Antalya/Belek/Side

Great tour for a solid traveller

Had a great time on this tour . Drive was slightly long but getting to the beach was worth the long drive. Would be highly recommending this to all, Money well spent.

via Tripadvisor

DO NOT BOOK: RACISM, THREATS, FALSE ADVERTISEMENT, ETC.

As the tour listing was NOT accurate we were forced to pay way more than expected. The listing stated the Pamukkale entrance fee is 700lira (approx. €20) but IT’S NOT. The trip operator that is responsible for the itinerary DID NOT update the fees on the listing nor did they provide us with adequate advance notice of the changes. Although the company isn’t responsible for the changes to the fees; they are responsible for at least updating the clients so we could decide whether or not to cancel. It’s clear that the tour company purposely did not update the listening to manipulate people into thinking this tour is the most affordable and convenient. This led to arguments with the guide and other issues that made the trip an awful experience. The guide named Victoria was yelling at my husband because we didn’t understand what she was saying in front of all the other guests in the bus; one reason being nothing she said matched what was listed in the booking page, which was extremely confusing… *This escalated because yesterday (May 21) I had reached out to the tour operator asking how much cash we needed to prepare for the tour. They said they didn’t know and the guide will help us. Upon joining the tour today, the guide was telling us we had to pay her €60 in CASH for the entrance fee. As the operator did not inform us of the the amount needed we were unprepared to provide cash advance for the tickets.* … Then after speaking with us she began talking about us with other clients calling us “idiots” because we’re from India. 1) That’s extremely racist; 2) she racially profiled us because of the color of our skin; 3) I’m Native American and my husband is Moroccan. Then at lunch the clients she was speaking with told us to “f*ck off back to India.” Gross. We feel awful for how the Indian people were being treated and spoken to. She also kept referring to every person of color as “India” or our hotel name, never even asking our names. I spoke to the tour operator and he provided no solution other than complementary dinner, which is not included in this tour package, around 4:40pm. Later, at 7:00pm during that dinner the guide ran up to us as my husband and I were serving our food, and stated that the tour operator changed his mind and was no longer offering complimentary dinner for what we experienced. In addition, when I requested a refund he threatened to have us “kicked off” the bus. This was a horrible experience that deeply upset and disappointed my husband and I. The tour Operator also sent 74 messages on our Tripadvisor messaging board. That is harassment, on top of threats, and racism. I have requested for Tripadvisor to take down this listing, but Until then DO NOT BOOK THIS TOUR. The only thing I appreciated was the guide’s granddaughter who apologized and really tried to make things right for us. She was a doll.

Response from the operator: You are not normal! We have no answer for you!

via Tripadvisor

waste of time

only a full day tour because we had multiple stops where they tried to sell us things, so a 3-4 hour bus ride to pamukkale took approximately 6. only 3 hours at pamukkale, which is the only part of this trip we actually consented to. salda looks like every other lake i've ever seen.

Response from the operator: We are so sorry to see this kind of review. In this year we totally renewed our team and will be different. We hope that you will give the second chance to us.

via Viator

Interesting place to visit but guide’s English could have been better

The ticket showed the pickup time from our hotel in Belek to be 0600, but this was changed to 0330 a day before and a hour later to 0430. The coach was on time! The tour was supposed to be in English but due to a number of Russian guests the guide spoke in Russian first, then in English, unfortunately most of which we didn’t understand! We stopped for breakfast, Lake Salda, an onyx factory and lunch before arriving at the UNESCO site at Pamukkale at noon. The entrance fee was 700TL but more if you wanted to swim in the Antique/ Cleopatra Pool. We were given 3 hrs to explore the site. It was a shame we didn’t understand the historical background the guide tried to fill us in with, what a missed opportunity! We left the site and headed for an extra stop at a fruit wine factory before stopping for dinner at the same breakfast venue. Our package didn’t include any food so we had the choice to opt in or not, depending if we liked what was offered. We returned to our Belek hotel at 2045. The tour lasted 16 hrs of which only 3 were really meaningful but we were glad we took it as Pamukkale was amazing, especially the calcium terraces and theatre.

via Tripadvisor

Breath taking attractions but poor guides and poorly organised

The tour started very very early in the morning, so it was absolutely freezing. The guide spoke more Russian than English and the things that should have been included actually cost. The guide didn’t really give us any indication of where anything was and he only told us about the things that we needed to spend more for, which is a shame because we only spotted the pammukale travertines at the end. The whole tour was so delayed and we waited a very long time in the bus for the people that had selected to go paragliding. It was very draining. I wouldn’t do it again with this company

via Tripadvisor