Full-Day Private Capri and Pompeii from Sorrento

Amazing and would highly recommend

This trip is definitely the way to go especially if you have an amazing driver such as Giovanni. The tour was very fun and. We were brought to many great spots that came highly recommended. Our driver Giovanni was an incredible person and very helpful. He was extremely nice and a great example of a true gentleman. If you are going to do this tour hope you get him.

via Tripadvisor

One of the best tours we’ve taken.

Giovanni was an amazing guide. He was prompt in picking us up and was exactly where he said he would be. His vehicle was new, clean and his driving was perfect. He took us along the coast to Positano stopping along the way to take great pictures. Then on to Sorrento and some shopping. Before walking around Pompeii he made us reservations at a great local restaurant. Back to ship in time to do some last minute sightseeing and shopping in Napoli. Can’t recommend his tour enough. Simply amazing. Mark & Megan G.

via Tripadvisor

Horrible fraud taking place.

One star, biggest scam, don’t waste your money. This is fraud by definition. NOT a private boat tour which they lead you to believe, starts on public ferry and does not go to all locations listed on trip - did not follow the given itinerary in the slightest. More costs along the way that were not disclosed in advance. Contacted both Viator and local company the moment we arrived at tour and neither would take accountability. $1,000 USD to be taken advantage of. Avoid ASKOS tours and Viator.

Response from the operator: Dear Elisabeth Thank you for taking the time to share your feedback regarding your recent experience. We are deeply sorry to hear that your tour did not meet your expectations. However, we would like to address some misunderstandings about the service provided. First and foremost, the tour you booked was not a boat tour. The title of the tour, "Full-Day Private Capri and Pompeii from Sorrento," does not mention a boat tour. Additionally, the inclusions listed on the product explicitly mention 'hydrofoil tickets,' not a private boat tour. You paid for a private guide, meaning a guide at your disposal for the entire day, and a private transportation service by a professional driver with a modern minivan on the mainland. These services, as clearly mentioned in the inclusions section, were indeed provided as promised. Regarding the itinerary, we would like to remind you that the tour was scheduled to begin at 8 AM from the Sorrento port, but you did not arrive until 9 AM. For this mistake, we had to adjust the hydrofoil tickets (and nobody asked you for extra charge), with the next available departure to Capri being at 9:55 AM. Unfortunately, this delay reduced the available time on the island by approximately two hours, impacting our ability to cover all planned locations. As for the additional costs you incurred, we understand these included the funicular ticket (€2.40), entrance to the Augustus Gardens (€1.50), and refreshments like a croissant and cappuccino (approximately €5). Once again, our product explicitly states that food and drinks, entrance to Augustus Gardens, and transportation on the island are not included in the tour price. We value your feedback and take it seriously as it helps us improve our services. We strive to provide clear and accurate information about our tours, and we regret any confusion that may have arisen in this instance. Our commitment to offering enriching and enjoyable tours remains steadfast, and we hope to have the opportunity to serve you better in the future.

via Viator

Naples was a port of call during our...

<p>Naples was a port of call during our recent cruise. The pre-tour service was excellent, receiving a text the day before the tour, confirming pick up details, who our driver and guide were and contact numbers for both. Our guide was Paolo, an archaeologist by profession, so there was no better way to learn about Pompeii. His knowledge and enthusiasm was truly engaging, he didn't just point at things and read off a script but got us involved, turning us in to would-be archaeologists. Being a small group meant we could also avoid the crowds and long queues for main points of interest across the site.<br/> The afternoon was spent in Capri, going to the more quieter part of Anacapri. We could have spent the afternoon waiting in a line to visit the Blue Lagoon, but after a good lunch in a restaurant away from the main tourist traps, we made better use of out time exploring the island and capturing some amazing scenery, with Paolo catering for the different interests of the group and ensuring we got back to the port on time.<br/> Overall, a highly recommended tour and probably the best of all the tours we went on during our cruise. It was made all the better with an excellent guide.</p>

via Viator