Full-Day Giza Pyramids, Egyptian Museum and bazaar Private Tour

Not to be missed

Beyond our expectations! Our guide Raina introduced herself the previous evening and met us on time to start our adventure. The tour itself was well managed and tailored to our needs and flexibility. The camel ride is an experience not to be missed. We were glad that the camels provided were healthy and well looked after, we were in 2 minds Wether we should do the ride as we saw a few if the camels in an appalling condition. Lunch was great and plenty. The girls had a grand time at the bazaar... thanks to Raina and Yasin for being kind and for a great tour

Response from the operator: Dear travelers, The detail in your review that other browsers will care about most — and that we want to elevate plainly — is the camel welfare observation: "we were glad that the camels provided were healthy and well looked after, we were in 2 minds whether we should do the ride as we saw a few of the camels in an appalling condition." The Giza camel concession includes many independent operators, and the standard of care varies widely among them. Some animals are kept in genuinely poor condition, and a thoughtful traveler arriving at the plateau is right to hesitate. The reason our camels look the way they do is that we work with specific handlers whose animals are healthy, properly fed and watered, and not overworked beyond what an animal of that size can sustain. That decision costs more per ride than the lowest-bid alternative would, and we make it explicitly because the alternative is participating in animal welfare we wouldn't want our names on. The fact that you came in uncertain, looked at our animals specifically, and decided yes — that's the operational outcome we work toward. Two specific notes deserve their own response. First, Raina introducing herself the evening before is the pre-trip signature that most travelers don't realize matters until they don't get it. An evening message confirms timing, sets expectations, and turns "is this booking going to work" into "they have it handled" — particularly useful for a family with kids in the equation. Second, "lunch was great and plenty" — we want to flag this because we've heard the opposite occasionally (small portions, inadequate recovery break), and your note tells us when the calibration is right. Lunch on a full-day Giza-Museum-Bazaar program needs to be a real meal, not a snack, because the day's energy demand is real. We're glad yours landed correctly. Raina and Yasin will both receive your words directly. If Egypt ever calls you back, the natural next step from a Giza day is the Upper Egypt arc — Luxor, Aswan, Abydos — where Raina's Greek-Roman and Coptic specialties (Dendera in particular) extend the cross-era depth across more days. Thank you for the review, and especially for naming the camel question directly; it's the kind of detail other families browsing this page will be looking for. — The Tree of Life Tours team

via Viator

Excellent experience!!!

Excellent service!! They were in contact with us before we arrive last night at 1 am …. Nice lady explain everything and took care of my daughter and grandson… even when I contact them today from US to give a message to my daughter!!! Love them both!! Thousands thank you!!

via Viator

Private Tour 100% must do

We had the BEST day with Nour! He really took the time to explain everything and with great enthusiasm. He went at our speed and made sure we were comfortable.

via Viator

Nice day out

We had a lovely time visiting Cairo's sites. The guide was knowledgeable and happy to discuss any matter. The lunch of grilled fish was particularly nice.

via Tripadvisor

Demanded Extra Money for a Fully Paid Booking with No Explanation

I booked and fully paid for a Tree of Life Full-Day Giza Pyramids, Egyptian Museum and bazaar Private Tour. After I booked the tour, I changed my hotel to a hotel that was 300 meters from my old hotel (less than a four minute walk), so I sent a message to Tree of Life telling them that I changed my hotel and asking them to change my pick-up point. Tree of Life wrote back and told me that there would be a $25 surcharge. I wrote back and asked what the $25 surcharge was for since the hotels were next to each other, but said that I would walk over to my "old" hotel and be picked up there if that was why they were giving me a surcharge (both hotels were airport hotels that were on their "pick-up available drop down menu). Again, I asked what the surcharge was for. Two days after I asked what the surcharge was for, they responded with the message "what do you mean trying to charge you? this is not acceptable," and they CANCELLED my booking. Given that they 1) tried to charge me an extra $25 for something that I'd already paid for, then 2) refused to answer my question about what the extra charge was for, then 3) denied the extra charge even though the demand for extra money was in our string of messages, then 4) cancelled my tour, I cannot recommend this provider. They appear to be dishonest.

via Tripadvisor