From Sorrento : Private Amalfi Coast Daily Boat Tour

Tour Positano

It was a fantastic day! My wife and I had a wonderful time. Captain Luigi is an extraordinary guy, kind and especially helpful. We visited Positano for two hours and then stopped at a restaurant in Nerano, recommended by Luigi. Thanks to him, we tried the typical dish of Nerano, delicious! 😋 Thanks for the day we spent together, I hope to come back one day. Thanks 👍

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Terrible and rude manager

Booked a private boat tour from Sorrento, we we're informed the weather wasn't great however we were given the decision to go and we said yes, the manager didnt explain how bad the weather was going to be. We paid €600 and they asked if they could write it down as a tax deduction of €400. We boarded the boat, the captain was friendly and welcoming. We left to Positano and a storm was approaching, we arrived to Positano and the weather was getting worse. We had booked an 8 hour boat ride, but only had a 1 hour boat ride to Positano. We got off the boat and both of our bags were left in the boat, as we were certain the boat was staying due to the weather. We then messaged checking if our bags were onboard, the captain told us he would check after he stopped sailing. We werent aware that the boat had left us in Positano with no contact. We were left without our bags (therefore no money and no cards), we ended up getting a Ferry back to Sorrento later that day. The weather cleared within an hour as well. From there, we were told that the restaurant had our belongings, the restaurant was unaware of this. I then showed the restaurant the messages and he called the manger of the boat services. The manager said he was 30 minutes away and when he arrived he only had one of the bags, then took another 30 minutes to get the second bag. He then arrived in a small boat, handing the bag back. We discussed with the manger getting a refund, as we didnt get the full 8 hour service we paid for. He called us "Australians that dont care about the weather" and was arguing and raising his voice at us. The manager gave us the decision however we aren't a yacht club who own Diamante Blu Charter who are aware of weather conditions and boats! We also noticed when we got our second bag, the belongings inside the bag were re-arranged, showing that someone went through our bags. The captain also stated to us that he would ask the manager for a refund due to the conditions and not getting the full service. We asked for the contract we signed prior to the service on the 8th and didnt get a reply until the 12th of July. The contract didnt sate that there was a possibility of being left behind and not getting a refund. Overall, was not an enjoyable experience, we do not recommend this company and suggest others to look elsewhere!

Response from the operator: Dear Guest, What you wrote is completely untrue, and it is very clear that this review is simply a reaction to not receiving a refund, written with the intention of damaging our reputation. I am sorry for you, because 98% of our clients who are entitled to a refund do receive it — we always work in the same transparent way, and the safety of our guests is always our top priority. You were informed about the uncertain weather conditions and strongly advised not to leave, yet you insisted on going. Once at sea, a sudden buriana (if you do not know what that means, you can look it up) occurred. I personally called you several times, offering to bring you back safely to Sorrento by boat, but you refused and insisted that you wanted to continue and visit Amalfi. Regarding your bags, nobody touched your personal belongings — another false statement. I also sent you a copy of the contract you signed, where it is clearly specified that no refunds are provided in case of bad weather. We also have all the saved messages and video evidence of the actual weather conditions. The only truthful thing in your review is that you were warned about the very uncertain weather and especially advised against departing. It is very disappointing that, simply because you did not receive a refund, you decided to take revenge by leaving a negative review. That says a lot about the kind of person you are. Nevertheless, I am not worried, because the other 297 positive reviews clearly show the way we work and the level of service we provide. Kind regards, Diamante Blu Boats

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A Dream Day on the Amalfi Coast with Capt. Catello

This was, without a doubt, one of the most incredible experiences of our trip to Italy. My husband booked a private boat tour from Sorrento to Positano with Captain Catello for our little family — just the two of us, our two daughters (ages 6 and 9), and my mom — and it was absolutely perfect. Having the boat to ourselves made the entire day feel so relaxed and personal. We were able to stop and swim in beautiful, quiet coves along the coast, and Catello knew all the best spots. He was warm, knowledgeable, and so accommodating — it felt like we had our own personal guide, captain, and local expert all in one. He dropped us off in Positano to explore on our own and picked us up when we were ready, which gave us such freedom. On the way back, he took us to a small seaside restaurant we never would have found on our own — it was delicious and so authentic. Watching our girls swim in the Mediterranean, laughing together on the boat, and soaking in the stunning views… it was truly magical. I’m so grateful we did this as a family. Private was 100% the way to go — this day was worth every penny and one I’ll treasure forever. Thank you, Captain Catello, for an unforgettable day!

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We had an amazing experience, our skipper Alberto was absolutely fantastic, very kind and mad the trip perfect. Alberto had drinks and snorkelling gear onboard for us to use. We would recommend this trip to everyone!!

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Hidden gems, amazing swimming spots and views to die for.

We had a fantastic experience. Castello was a fantastic guide. We would highly reccomend doing this tour. The views were exquisite and the swimming spots even better!

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