From Seville: Wine Tourism Half Day Tour

Terrible, lied about where we were going

Aweful! This was a bait and switch event. They said 15 min drive and 4 hour tour at a winery. It was 3 hour round trip drive and 45 min lecture about Sherry? The venue did not even have us on the tour list and the driver lied about where we were going? Terrible tour, terrible customer service and they are liars. Viator did nothing about it even though we reported it immediately.

Response from the operator: Hello, thank you very much for taking the time to share your feedback with us. We're really sorry to hear you had some inconveniences during the visit and we would like to express our most sincere apologies. We are already reviewing this case with our staff to ensure your voice is being heard. Kind regards.

via Viator

Most enjoyable tour, not rushed and very personal

Nacho, our driver was not just a driver. With his university degree in history, he gave us a very educational introduction to the area and in fact could answer any question. His driving was safe and effective. Make sure you agree where you meet after the tour. Chris, the English speaking guide was fantastic and much needed (the ladies at the bodega did not speak any English). Chris made a huge difference in our experience - it was not a classic tasting when you come to the table, drink, leave. It was a tour of the hacienda with explaining how it fits into the history of the region, what is important for aging the wine, or what is solera and how it works. He was a winemaker himself and we so enjoyed his personal touch! The tasting took place during the tour - the lady always found us along the way, bringing yet another sample. So pleasant and definitely not rushed! Surprisingly, there was no push to buy anything, in fact we had to actively look for help when we wanted to buy a few bottles. The whole tour was a very enjoyable experience and we would gladly recommend it to anybody interested in sherry wines of the region.

via Tripadvisor

You won’t regret this

From start to finish, this trip was a lot of fun and worth every penny spent. Our tour guide was bright and engaging, the winery had some very interesting and fun educational techniques, and the tasting was phenomenal,

via Tripadvisor

Cancel This Tour & Give Money Back

While we paid for a tour in English, our guide did not know English. So, several of us on the tour tried to help with translations. Despite our best efforts, we learned very little due to the language barrier. Because the wine tour did not include vineyards, so we spent most of our time sitting in a courtyard with little of the wine ambience you'd expect from a half day tour like this. When it came time to taste the wines, we were only allowed to taste two very mediocre wines even though we kept hearing about their other wines that were served in Michelin star restaurants. Naturanda should return the money of this tour. If Naturanda cannot improve the tour, you should cancel it.

Response from the operator: Hello Gabe, we're sorry for the inconveniences you mention in your feedback. We will conduct an investigation on what happened with the language of the tour to ensure this situation will not take place again. Thank you very much for your comments, your opinion is really important for us. Please, accept our sincere apologies.

via Tripadvisor

great wines fun day

Bodegas Andrade was fabulous. our driver diego was our translator and he was fantastic as well. the whole trip took about 5 hours. it was 30 minutes outside seville an easy ride. the wines were great. we ended up buying 2 cases of wine that we shipped back to california. total cost per bottle including shipping was $24 per bottle.

via Tripadvisor