From seattle - Mt Rainier National Park Tour in SUV

The best way to see the...

The best way to see the park! It was comfortable and catered to what we were looking for. The sights were spectacular and Colton our tour guide was amazing.

Response from the operator: Hi Michelle_P, Thank you for choosing our tour! We're delighted to hear that Colton provided an exceptional experience tailored to your preferences. He's a valued member of our team, and we're glad you enjoyed the spectacular sights of the park. Your comfort and satisfaction are our top priorities, and we're grateful for your feedback. We look forward to welcoming you back soon! Best Regards, Khitish BarbilTours/Platformpoints LLC

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Do not hire this company! They stole money from me and had no idea where they were going. Got us lost

Viator This company is a SCAM and lied and stole our money!!! I agreed to $680.00 for a private tour of Mt. Rainier National Park with park entry fees, breakfast stop and a list of different stops through the park. 2 months before the trip they agreed to a 5am pick up in Seattle. The day before the trip, they charged my card $980.00 instead of $680.00 AND told us we would not be picked up until 6:30 am and also they did not register for timed entry stamp at Sunrise entry. I ended up on the phone with the owner of the company who told me they would take us to Paradise entry because no timed entry was needed. The driver smelled bad and talked non stop. He did not know or mention where to stop for bathroom or the scheduled breakfast stop and did not realize it until we mentioned that he had driven past the last bathroom before the Park. (we ended up having to emergency stop on the side of the road to go to the bathroom) He drove us to the edge of the park, then lost signal to his GPS an proceeded to try to drive into the Sunrise entrance without a timed entry. I told him we would be turned away so on a 2 lane switch back with steep drop off decided that was the place to make a 3 point turn and almost knock us off the mountain. I then had the only cell service to direct him on where to go. He admitted he had never been to Mt Rainier and was "just a driver" and thought getting us to the outskirts of the park was all he needed to do. He proceeded to turn away from the park and start driving west until I demanded he stop and turn around and follow my directions. He insisted all the tour promised was taking us to the Park and he had done that. He kept showing me a screen shot of the itinerary. I asked him if he knew where any of these places on the itinerary are and he admitted no. I made him turn around and drive toward Paradise entrance. He was mad and driving 55mph on 35 mph mountain roads. I asked him to PLEASE follow the posted speed signs. Once we got to the Paradise entrance he was surprised he had to pay to get in. (That was included in the tour) He paid, dropped us off at the visitor center and proceeded to park in the handicap spot saying he would just wait there while we hiked. He was yelled at by rangers to move, so he would just circle around and park in a different handicap spot. For the ride home after hiking he stopped for us to get food after I demanded he stop at a restaurant outside of the park. We had to buy him lunch. Then for the next 2.5 hours home he talked non stop and smelled SO bad. Image I attached is what most of my photos look like because they were out the window while he drove WAY too fast and did not know where to stop for good photos or hikes or experiences.

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Awful experience

What we requested was not what we received. Don’t expect any personal experience with this company nor from Barbil Tours. We specifically asked for a guide to take us hiking. Instead we got a person with bad knees who could barely walk, had very little knowledge of the park and suggested we talk to park ranger for guidance. Let’s not forget the inappropriate comments the “guide” made and how uncomfortable he made us. Beware!!! Rip off!!!

Response from the operator: Hi Traveller, Thank you for sharing your disappointing experience with Barbil Tours. We apologize for not meeting your expectations and for any discomfort caused by our guide. We'll take your feedback seriously and investigate the issues you mentioned, including the guide's ability to lead hikes and their behavior. We'll work to improve our services and ensure that our guides are knowledgeable and respectful. Sorry again for not providing the experience you were looking for. Regards, Khitish(BarbilTours)

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Bob was in communication...

Bob was in communication the day prior to our tour. I requested an earlier pick up and he came through. The weather was not good on our tour. It was rainy and you couldn't see the mountain at all which was disappointing but you can't control the weather.

Response from the operator: We're glad to hear that Bob was communicative and flexible with the pickup time, accommodating your request. Sorry to hear the weather didn't cooperate, and the rain obscured the mountain views. While we can't control the weather, we appreciate your understanding. Hope to welcome you on a clearer day soon! Best Regards, Khitish(Barbil Tours)

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Great day trip, great guide!

This is a Great, one day trip to the mountain and back. Dwight was very informative and knew all the great vistas and scenic spots to visit. Dwight is the is the guide everyone needs to travel with, he's like a very knowlegable friend.

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