Florence: Uffizi Gallery Audio Guided Tour led by Tour Leader

Booooo

Waited in a massive line with my family (walk up line) at the Uffizi only to have a couple of placeholders from this company shepherd some people to the front. No bueno.

Response from the operator: Dear Guest, thank you for sharing your opinion. We would like to clarify that our service allows guests with a reservation to access the museum according to the established procedures, but the mandatory security checks at the entrance are managed directly by the museum and are beyond our control. We remain committed to providing an efficient service and continuous support to our guests. Kind Regards ACCORD Team

via Tripadvisor

Yaniel was outstanding!!

I wish I knew the young lady who checked me in, I arrived early and she was absolutely amazing! Yaniel was my guide & the amount of detail he gave was amazing. He was very hospitable & knowledgeable. I learned so much from him & recommend taking the tour with him. You won’t regret it.

Response from the operator: Dear Guest, thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience from start to finish. Our staff at the meeting point always strives to make guests feel welcome, and we’re delighted that you enjoyed your tour with Yaniel. His passion and knowledge truly make each visit special. We’ll be sure to share your compliments with him and the rest of our team, they’ll be very happy to know their efforts were appreciated. We hope to welcome you again soon for another memorable experience in Florence! Warm regards, ACCORD Team

via Tripadvisor

Great experience.

The museum is amazing. Our tour leader Yaniel was very kind, pleasant, helped us navigate the museum and introduce us to the various rooms and works. It was helpful and honestly nice to be able to visit the gallery with him. Clear in both Italian and English. Beautiful visit.

Response from the operator: Gentile Cliente, grazie di cuore per la sua bellissima recensione! Siamo davvero felici che lei abbia apprezzato la visita al museo e che Yaniel sia riuscito a rendere l’esperienza ancora più piacevole con la sua disponibilità, simpatia e competenza. Ci fa piacere sapere che la sua guida abbia aiutato a orientarvi all’interno della Galleria e a comprendere meglio le opere e le sale. Speriamo di rivederla presto in uno dei nostri prossimi tour per continuare a esplorare insieme le meraviglie dell’arte e della storia! Cordiali saluti, ACCORD Team

via Tripadvisor (translated)

Fantastic

The museum is amazing. But two hours is not enough to see everything. However the portraits and statues were magical

Response from the operator: Dear Customer, thank you for taking the time to leave us this review. We are truly delighted to hear that you enjoyed the museum and its artworks. Our goal with the tour we offer is to provide you with an enriching experience and expand your knowledge. We carefully selected a collection of what we consider the most significant works to give you an overview of the museum while focusing on specific highlights. We would like to point out that once the tour is over, every guest is free to explore the museum independently, as the ticket provided is valid for the entire day. We will take your feedback into consideration, perhaps as inspiration to vary or enrich an already diverse tour. Kindest regards, ACCORD Team

via Viator

Uffizi Museum Tour

We unfortunately arrived late. The Tour company did a great job assisting us in getting our tickets for entry. The Uffizi App worked very well. Thank you for getting us on the right path.

via Viator