
Florence Haunted Secrets: Echoes of the Dead Exploration Game
Traveler rating
4.1/5
Based on 9 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Florence Haunted Secrets: Echoes of the Dead Exploration Game worth booking?
Florence Haunted Secrets: Echoes of the Dead Exploration Game is a 1-hour experience in Florence, Italy, from $5 per person. It scores 58 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.1/5 rating across 9 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 58 / 100
- Rating
- 4.1/5 (9)
- Duration
- 1 hours
- From
- $5 per person
Embark on a quest around Florence by solving clues based on the real story of the Monster of Florence, a serial killer that killed 20 people, all with the help of your smartphone. Unlock new stories as you discover on your own Palazzo Vecchio, the Santa Maria del Fiore Cathedral and Dome, Loggia del Bigallo, and more. + Discover the real story of the so-called Monster of Florence + Visit the scenes of the crimes, following the directions on your app + Explore the haunting stories of Piazza della Signoria and Palazzo Vecchio Each clue will lead you from one place to another, giving you exact directions, so you won’t need a map or GPS. Once solved and answered correctly, the secret story of that place is unlocked. The tour and clues can be followed at any hour, but it is recommended that you try it at night, for the full haunted experience. There’s no time limit, so you can finish it at your own pace. Start and stop whenever you want. Are you ready? Book now!
What you get
About this experience
Embark on a quest around Florence by solving clues based on the real story of the Monster of Florence, a serial killer that killed 20 people, all with the help of your smartphone. Unlock new stories as you discover on your own Palazzo Vecchio, the Santa Maria del Fiore Cathedral and Dome, Loggia del Bigallo, and more. + Discover the real story of the so-called Monster of Florence + Visit the scenes of the crimes, following the directions on your app + Explore the haunting stories of Piazza della Signoria and Palazzo Vecchio Each clue will lead you from one place to another, giving you exact directions, so you won’t need a map or GPS. Once solved and answered correctly, the secret story of that place is unlocked. The tour and clues can be followed at any hour, but it is recommended that you try it at night, for the full haunted experience. There’s no time limit, so you can finish it at your own pace. Start and stop whenever you want. Are you ready? Book now!
What's included
Included
- This is the safest tour you can book: private, no human contact, you will avoid crowds.
- Play offline: you DON'T NEED an internet connection to play this city game
- This experience can be played anytime after booking without rescheduling
- If your group is larger than 15 people, no worries. Just make multiple bookings.
Not included
- A physical tour guide
What you'll see and do
Piazza della Signoria
Major square in Florence
10 minutes here
Palazzo Vecchio
The most important tourist attraction in Florence
10 minutes here
Museo della Misericordia di Firenze
Major museum in Florence
10 minutes here · Admission not included
Loggia del Bigallo - Museo del Bigallo
Important Florence museum
10 minutes here · Admission not included
Museo della Misericordia di Firenze
You will get to this place by following a clue and solving a puzzle. Once there, you will get indications on how to continue your search for the treasure, while also learning about the place you've discovered.
10 minutes here · Admission not included
Loggia del Bigallo - Museo del Bigallo
You will get to this place by following a clue and solving a puzzle. Once there, you will get indications on how to continue your search for the treasure, while also learning about the place you've discovered.
10 minutes here · Admission not included
Church and Museum of Orsanmichele
You will get to this place by following a clue and solving a puzzle. Once there, you will get indications on how to continue your game, while also learning about the place you've discovered.
Pass by without stopping
Cathedral of Santa Maria del Fiore
You will get to this place by following a clue and solving a puzzle. Once there, you will get indications on how to continue your game, while also learning about the place you've discovered.
Pass by without stopping
Piazza San Giovanni
You will get to this place by following a clue and solving a puzzle. Once there, you will get indications on how to continue your game, while also learning about the place you've discovered.
Pass by without stopping
Battistero Di San Giovanni
You will get to this place by following a clue and solving a puzzle. Once there, you will get indications on how to continue your game, while also learning about the place you've discovered.
Pass by without stopping
Centro Storico
You will get to this place by following a clue and solving a puzzle. Once there, you will get indications on how to continue your game, while also learning about the place you've discovered.
15 minutes here
Where it starts and ends
Meeting point
Florence
The game starts at Palazzo Vecchio. After booking, we'll message you a code and activation link. Activate with your own email, then log in to the Questo app with that email. No message? Open the Questo app, tap "Bought a quest somewhere else?" and enter your booking reference number.
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Returns to the starting point
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- de, en, it, fr, nl
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Questo
Know before you go
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Photos






Traveler reviews
9 verified traveler reviews for Florence Haunted Secrets: Echoes of the Dead Exploration Game. Ratings and reviews provided by Viator and Tripadvisor.
Waste of time
This is a total waste of time. We hoped for an interactive and informative walking tour about the monster of Florence, but it was just poor clues and had nothing to do with the crimes. I wouldn’t waste your money on this.
Response from the operator: We’re sorry to hear that the experience didn’t meet your expectations. It’s disappointing to learn that the content did not align with what you were hoping for. We aim to create engaging and informative experiences, and we’ll take your feedback into account as we review our content. If you have specific concerns or additional details to share, please contact us at care@questoapp.com. Your input is crucial in helping us improve.
via Viator
Nice experience
I enjoyed the story and seeing where certain facts really happened. Only thing, I would have put more puzzles to solve, I speak as an enthusiast.
Response from the operator: It's wonderful to see that you liked traveling with Questo. We appreciate you sharing your review. We hope to have you explore more games with us.
via Tripadvisor (translated)
So much fun!
This tour was so much fun. It was a great way to explore the city and we noticed details we would have missed otherwise. We misunderstood 1 clue and got off track, but that was another fun adventure. This tour was totally worth the price and a unique activity.
Response from the operator: Thank you for sharing positive experience with Questo. We are grateful that you enjoyed the game. Hope to see you explore more games with us.
via Tripadvisor
Fun but frustrating.
Enjoyed taking part in the game however found a couple of the clues frustrating. Unfortunately due to building work going on, some of the answers were covered up. Although we did manage to solve them through using the Internet. Lovely way to explore this beautiful city though. Would do one elsewhere again.
Response from the operator: Thank you for playing with Questo in Athens and sharing your feedback. Our development team is working continuously giving you the best experience. Hope to see you explore more games with us.
via Tripadvisor
Great little mystery
Loved the story and how the clues led you around the city. We saw many cute little alleyways and din't feel like we were surrounded by tourists all the time.
Response from the operator: Great to see that you loved the story and enjoyed exploring Florence with Questo. Thank you for sharing your review. Hope to see you explore more games with us.
via Tripadvisor
Good to know
- Duration
- 1 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $5 to $8
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 3
- Verdict
- Worth a Look
Who runs this experience
Operated by Questo, who run 335 experiences we rank across 154 cities, with an average Outty Ranking of 57.8.
See everything Questo runsWhy this scores 58
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Florence Haunted Secrets: Echoes of the Dead Exploration Game: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Florence.
How much does Florence Haunted Secrets: Echoes of the Dead Exploration Game cost?
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Prices start at $5 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Florence usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Florence Haunted Secrets: Echoes of the Dead Exploration Game take?
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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Florence is not rushed.
Is Florence Haunted Secrets: Echoes of the Dead Exploration Game worth it?
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It holds an Outty Ranking of 58 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.1/5 across 9 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Florence, and how flexible the cancellation terms are.
Can I cancel or reschedule Florence Haunted Secrets: Echoes of the Dead Exploration Game?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Florence Haunted Secrets: Echoes of the Dead Exploration Game suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Florence Haunted Secrets: Echoes of the Dead Exploration Game?
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Around 3 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Florence can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Florence and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does Florence Haunted Secrets: Echoes of the Dead Exploration Game start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Florence within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Florence?
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On Outty we rank every Florence experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include The Best tour in Florence: Renaissance & Medici -by a storyteller, Small group Tuscan Wineries, Olive Oil & Gourmet Lunch or Dinner, Florence Pizza or Pasta Class with Gelato Making at a Tuscan Farm. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Florence?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Florence?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Florence Haunted Secrets: Echoes of the Dead Exploration Game?
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Included: This is the safest tour you can book: private, no human contact, you will avoid crowds; Play offline: you DON'T NEED an internet connection to play this city game; This experience can be played anytime after booking without rescheduling; and If your group is larger than 15 people, no worries. Just make multiple bookings. Not included: A physical tour guide. Always check the voucher for the final list before you travel.
Where is the meeting point for Florence Haunted Secrets: Echoes of the Dead Exploration Game?
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The game starts at Palazzo Vecchio. After booking, we'll message you a code and activation link. Activate with your own email, then log in to the Questo app with that email. No message? Open the Questo app. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Florence Haunted Secrets: Echoes of the Dead Exploration Game offered in?
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It is offered in German, English, Italian, French and Dutch. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Florence Haunted Secrets: Echoes of the Dead Exploration Game?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Florence Haunted Secrets: Echoes of the Dead Exploration Game wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Florence Haunted Secrets: Echoes of the Dead Exploration Game if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Florence. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
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