Ferrari & Lamborghini Private Day Tour with Lunch

High priced taxi - not a guided tour

My family and I booked this experience and then built our full trip to Italy around it. It was a disappointment. What was advertised to us was not what was experienced. We were at dropped off at the museums and given no direction of whether to go. The Lamborghini Museum is just a showroom. The Ferrari Museum is amazing and worth visiting on your own. And the “tour of Circuito di Fiorano” was literally just driving by it so quickly we couldn’t even take a picture. The visit to the factory was just a photo op outside the building that anyone could do on their own.

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Dissapointed

While it was nice to see the cars at both Ferrari and Lamborghini, this experience was not what was described and what we paid for. First, pick up was supposed to be direct at our hotel. It was one of the reasons for booking so we wouldn't have to walk or pay for a taxi. While the meeting point was only a few minutes walk from the hotel, we got conflicting information from the email reminder and the tour company. Second, the title states 'private' tour. This was not private, there was a large group. Third, the description indicates museum tickets for both museums are included in the price. We had to pay for entrance tickets for the Ferarri shuttle (we already paid, they said they didn't have our name on the list). Since they didn't have our name on the list, this took some time as the language barrier was complicated and it was making us late. We ended up paying so we could get on the bus, but we had to stand because there were no seats. This tour also describes a guide sharing information about the history. There was no talking or learning. And it was a ride around buildings. Just buildings - and we were told no photos were allowed. Even though you could park across the street and take pictures! Then for lunch the person yelled at us 'no pizza'. We didn't order pizza, but it was confusing. We didn't get the drinks we would have liked. But at this point, nothing was going right. We did get to see some spectacular vehicles, and that was nice. But we sure didn't need to pay the high price of the tour, and then again for museum tickets (which showed us nothing - just a drive around buildings with no description). We could have found our own way there and paid entry for a lot less. It was quite dissapointing.

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Exceptional

A wonderful day. Francesco was a great smooth driver and was able to chat some in English. He made sure we got everywhere we needed to be on time and would walk us into the places to make sure we got our tickets and ensured we knew what time and where to meet him for the next stage of the trip. The meal was as a local restaurant and not a tourist place so was a real authentic Italian meal. All communication with the company was very clear and helpful. Would highly recommend this trip

Response from the operator: Thank you for sharing your experience! We're delighted you enjoyed our tour in Bologna. Our team works hard to ensure a great time, and we're glad it showed. We'll share you feedback with Francesco and we're sure he'll be very happy to hear it. We look forward to your next adventure with us!

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Beware bad tour

Awful experience, spoke with a rep back in April to confirm this would include factory tour, it did not, driver arrived in a small car and did not speak any English. Very disappointing, called the tour operator and they didn’t care that we were upset they refused to give a partial refund, or try and make us happy. Would never use this group again.

Response from the operator: Hello, The Ferrari factory is not open to the public for tourism purposes, so it’s quite surprising that someone from our staff may have provided such information. The tour actually includes a panoramic shuttle tour inside the Fiorano Track and along Viale Enzo Ferrari within the factory area, where visitors can enjoy an exclusive view of the facilities from the outside.

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A very good tour

Our driver was very safe, courteous and attentive. The museums were great and the lunch was good. This was a bucket list thing for me and it did not disappoint.

Response from the operator: Thank you for your positive feedback! We're so pleased to know that you had a fantastic time.

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