Etna Morning Tour 2000 mt.

Rude and not helpful

The guide Florinda was really prepared and welcoming, but we didn't like the organisation. We were 7 and despite the fact that we told the owner, Aristide, that we wanted to be together, we discovered the very morning that they splitted us in two groups without asking. Of course we wanted to be together and tried to find a solution, but he replied rudely "this is the only solution, either we go or you stay here" without proposing any kind of refund. Eventually we asked if we could join the trip with our car and managed to take the trip together. We believe he wasn't neither honest nor helpful at all Also, we expected to walk a bit more

Response from the operator: Gentile Dario, al momento del suo arrivo le è stato fatto presente che: vi era stato un problema tecnico con un mezzo da lavoro, non è stato nessuno scortese, vi erano altri clienti che attendevano, sarebbe stato corretto procedere al tour senza far aspettare gli altri clienti. Ottima la sua intuizione di seguire in auto la guida per rimanere tutti insieme. Non potendo noi decidere per voi ad utilizzare un vostro mezzo o convincere qualcuno a utilizzare il vostro mezzo, non ci era dato sapere. L'escursione l'avreste effettuata in ogni caso, le guida era presente il servizio sarebbe stato effettuato. Una vostra esigenza di rimanere insieme valuta questo tour andato bene, in maniera del tutto negativa, cosa non veritiera. Sul camminare è ben descritto nel link il tipo di camminata, o di trekking, la ringraziamo per il commento che ha effettuato, grazie a presto

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A Nice Etna Experience!

Very informative and fun trip to Etna. Only slight issue was the size of the vehicle transporting us. A bit of a tight squeeze!

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Patient and enthusiastic guides

We are a family of 6 with a 7 year old and 1 disable person. We did a private version of the morning tour. Our guides were Aristides and Daniela. They were both knowledgeable and shared many fun facts about Etna. We really felt their love towards Mt Etna! They were also very patient with our situation. My family enjoyed the tour a lot!

Response from the operator: Dear Ting, Thank you for sharing such a heartfelt review about your experience with us! It was an absolute pleasure to guide your family during the private morning tour and to share the wonders of Mount Etna with you. Aristide and Daniela are deeply passionate about the Etna region, and it brings them great joy to see that their enthusiasm and knowledge resonated with you. We are especially pleased to hear that their patience and care made your tour enjoyable and accommodating for your family’s needs, including your youngest traveler and the disabled member of your group. Mount Etna holds countless fascinating stories, and knowing that your family enjoyed both the journey and the insights makes our efforts worthwhile. We hope the memories of this unique adventure will stay with you for years to come. Whenever you decide to return to Sicily for more exploration, we would be thrilled to guide you again and introduce you to even more treasures of our beloved volcano and beyond. Warm regards, Aristide Tomasino Excursions Etna Catania

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A must ...if you want to see Mt.Etna!

An amazing half day tour. Our guide Florinda was alot of fun and very knowledgeable about Mt Etna herself as well as the surrounding areas. She made the excursion very informative but also lots of fun. Seeing the craters, the lava cave and trip to local farm were all worthwhile. Highly recommend using a guide if you plan on seeing Mt.Etna.

Response from the operator: Dear Hiker, Thank you for taking the time to share your fantastic experience! We’re thrilled to hear that you enjoyed your half-day tour of Mount Etna and that Florinda made your excursion both informative and fun. Her knowledge of the volcano and the surrounding areas, paired with her engaging personality, truly makes her a standout guide. Exploring the craters and the lava cave is always a highlight, offering visitors a deeper understanding of the volcanic activity that has shaped this extraordinary landscape. The visit to the local farm, with its authentic tastes and traditions, adds a wonderful cultural touch to the adventure. Your recommendation to use a guide is greatly appreciated—it makes a world of difference to have someone who can bring the history, geology, and spirit of Mount Etna to life. We’re glad we could provide such a memorable experience for you. We hope to welcome you again for another adventure, perhaps a sunrise tour or a trek along the beautiful Valle del Bove for even more breathtaking views! Warm regards, Aristide Tomasino Excursions Etna Catania

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Trip to Etna

We can fully recommend morning trip to Etna organized by this company. Added value is definately guiding by Simone who is very kind and knowledgable person with passion for his work related to Etna topic. Afterwards visit of local farm with tasting of their wines, olives, pesto and honey was also very nice.

Response from the operator: Dear Hiker, Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed the morning trip to Mount Etna and that Simone made such a positive impression. His knowledge and passion for the volcano and its history truly add depth to the experience, and we’re so pleased that it resonated with you. The visit to the local farm is always a highlight, offering a taste of Sicily’s rich culinary heritage. Sampling the wines, olives, pesto, and honey provides not just flavors but also a connection to the traditions of the Etna region. Your recommendation means a lot to us, and we hope to welcome you back for another adventure in the future. Perhaps a sunset tour or a trek through the Valle del Bove could be the next step in exploring this amazing landscape. Warm regards, Aristide Tomasino Excursions Etna Catania

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