Dubai: Riva Beach Club Pool and Beach Day Pass

Above and beyond

Had a great experience in Riva beach resort. The place is perfect, they both have pool and beach. And thanks for Atul above and beyond service, very nice guy.

via Tripadvisor

Beach day on the private beach

Private beach on the Jumeirah section, where you get allocated a sunbed for 20 euros/day. Also the food in him bar is highly recommended. Insider tip: Drink Ipanema (here with Maracuja!) For 5 euros more you can also use the hotel pool, but is not necessary. On the beach you can also do standup paddling. Great view in the bay!

via Tripadvisor (translated)

Very nice staff

The whole staff is very nice and quick. My waiter Nirbhay is always very professional and ultra friendly. Can only recommend.

via Tripadvisor

Relaxing day at Riva Beach Club

Great day relaxing at the beach. Not the best one I’ve been on and if I was to book another it would be on the opposite side of the palm as in November Riva is soon in the shade due to the height of the buildings. Saying that it was clean, food was good and staff friendly.

Response from the operator: Dear Tracy, Thank you so much for visiting Riva. It is amazing to hear you had such a relaxing day enjoying our beach and food. We truly appreciate you taking the time to share your feedback, and hope to have the pleasure of welcoming you back again, perhaps during a sunnier season. All the best!

via Viator

Disappointing

Such a disappointing experience, we came for my daughter and grandsons last day before they fly back to the UK. Having had the best New Years Eve in 2024/25 I was excited to try their family day. We arrived at 1.30 and Tamara worked hard to get us a table which was lovely. We sat by the pool it took over 40 minutes of waiting snd deciding to to go and find someone to take our order, we ordered from the set menu, couldn’t have a choice of beers although a beer bucket was advertised and we had to come to a compromise. We then waited for over an hour for our food to arrive which was challenging with an 18 month old baby. We waited 30 minutes for our drinks then followed up our order with the staff after 40 minutes. We had a mixture of a la carte and package orders on our table sadly the a la carte came and ours didn’t!! Several prompts were needed and while half our table had finished eating ours was nowhere to be seen. It’s a lovely concept but the owners need to invest in more chefs and more waiting staff and not sell a package that is treated as second rate. We watched people arrive, sit down and order from the a la carte menu and finish their meal while we sat and waited for ours. Our friends recommended the package but I would say do not do it!! You are basically put to the back of the queue and the whole experience was a complete disappointment. Unless they employ more staff to work on a Saturday I would stay away!! I’m just glad I haven’t booked my new years tickets for our group of 30 people as it would have been very embarrassing to have recommended it, what a shame

Response from the operator: Dear Guest, Thank you for taking the time to share your feedback, and we are truly sorry to hear about your disappointing experience. This is certainly not the impression or experience we intend to deliver, especially on what was a special day for you and your family. We sincerely apologize for the long waiting times, service delays, and inconsistencies you've encountered. Your feedback has been shared with our Operations Manager, Roma Gadi, who would greatly appreciate the opportunity to speak with you directly, understand more about your visit, and work toward making this right. You may reach her at roma.gadi@riva-beach.com, and she will personally ensure that your next visit reflects the standard of quality you rightfully expect from us. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back for a much improved visit.

via Tripadvisor