Dreams Park Show - Combo of all attractions! Amazing!

Information is missing and reality is different from what is presented on social media

Information is missing that some attractions require booking or cannot be accessed at any time. The wax museum has a tape that does not allow taking photos with the characters, only by paying a lot to the local photographers and only for a few characters and settings. The promotional arts of the wax museum show people with characters that do not happen in reality. There is an excessive amount of moments where it is only allowed to take photos if it is with the local photographers, drastically decreasing interaction with attractions! We went with a tour company that limited our schedule and we couldn't go to the Dream Motor Show because it was 12:00 and there was a show at 1:00 PM and it was closed from 12:00 for those who hadn't reserved the show. And this was never told to us and there is no notice at the location. Overall, the advertising on social media is much better than the place really is. It's something to go once and that's it!

Response from the operator: Olá! Agradecemos por compartilhar sua experiência conosco. Sentimos que a visita não tenha correspondido às expectativas criadas antes do passeio, especialmente em relação às informações sobre horários, agendamentos e funcionamento de algumas atrações. Algumas das situações mencionadas fazem parte de procedimentos adotados também por outras atrações e parques turísticos, como o controle de acesso a determinados cenários, horários específicos para experiências e a oferta de fotografias profissionais. Ainda assim, entendemos perfeitamente que, quando essas regras não estão claras antecipadamente, a experiência pode gerar frustração — principalmente quando a divulgação apresenta uma expectativa diferente daquela encontrada durante a visita. Em relação ao Dream Motor Show, atrações que possuem apresentações com horário marcado podem ter sua operação e acesso alterados em determinados períodos. Sabemos, porém, que para quem realiza um passeio com horário previamente limitado, essa informação é fundamental para que possa organizar seu tempo e decidir quais atrações visitar. Seu comentário também é importante para nós porque reforça um ponto essencial: a experiência começa antes mesmo da chegada ao destino, com a informação que oferecemos ao nosso passageiro. Por isso, vamos considerar suas observações na avaliação das orientações que disponibilizamos aos nossos clientes. Esperamos que, apesar dos pontos que não atenderam às suas expectativas, Foz do Iguaçu tenha proporcionado bons momentos. Agradecemos pela contribuição e esperamos ter a oportunidade de oferecer uma experiência melhor em uma próxima visita. Loumar Turismo — Apaixonados por Foz 💙

via Tripadvisor (translated)

Call Center service bad

The sales sector by Call Center is bad, Manaus asked to make a program between the days 17 and 22/11, did not complete and did not offer the packages like Dreams Park and its full attraction, I had to check on YouTube. When I arrived in Foz I contacted and I was asking about the other tours and parks and still they fit me in a confusing way. Get out of the waterfalls and I was only taken to the wax museum , from there I waited for 1.5 hours and to be taken to Wonder Park , one walk and one return . I may have only stayed in the previous to go to the Ice Bar, dinosaurs. In September I bought some tours with this company and hotel was not available. And they didn't even worry about seeing another hotel. The only advantage that guides are note 10 , of all the tours I did, especially those who go to the city for the first time. There should be a team to better offer the tours and know how to fit with the times and dates.

via Tripadvisor (translated)

The best experience with a travel agency I've ever had!

It was the best experience with a travel agency I've ever had. Just by the simple fact of the company having an application that I can see all my script day to day with the vouchers there inside, already demonstrates the level of maturity of the quality of the service provided. All transfers (go and go transport) were punctual, the communication when necessary be given by guides, either by whatsapp is efficient and objective. I recommend too much, and would hire the services again, they are excellent!

Response from the operator: A sua opinião é essencial para continuarmos melhorando. Muito obrigado!

via Tripadvisor (translated)

Show!!!

Wonderful entertainment, me and my kids loved! Care and Mood of excellent quality, I recommend.

via Tripadvisor (translated)

Beautiful on the outside and weak on the inside

Ample and well-bound park with a very beautiful glass facade. The various theme miniparks visited are weak and expensive. They are not worth what they charge for what they offer. Wax Museum up to q would be acceptable if you do not know Wax Museum, Wonders of the World, just for those who have never seen anything live. Besides not having a logical sequence. Motor show only for those who like and see few motorcycles decorated in American style. Careful people but I repeat, very expensive for what they offer.

Response from the operator: Olá. Acredito que sua avaliação esteja no perfil errado. Somos a Loumar Turismo, uma operadora de turismo em Foz do Iguaçu.

via Tripadvisor (translated)