Dreams Flora Resort - Round Trip Shuttle - Punta Cana Airport

Bad

Beautiful place all my family came down with food poisoning first few days .holiday ruined don’t go if you value your health

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Terrible communication. Poor quality service !

Name on the shuttle not same as receipt . Total confusion at airport. Had to make multiple enquiries to get shuttle . Would absolutely not recommend this company !!!!

Response from the operator: We're sorry for the inconvenience you experienced during your trip. Please know that our English-speaking staff is available 24/7 through our Ground Operations and Reservations lines: +1 (809) 886-0499 and +1 (786) 804-8134. Both numbers are accessible via WhatsApp when connected to the airport's Wi-Fi.

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Punt Cana beach resort is geared for landlubbers

The Flora Dreams all inclusive had nice staff that spoke predominantly Spanish. My French was of no help here. The grounds and rooms we clean and comfortable. The bed was firm and the pillows full and fluffy. We slept well. The water was turbulent with 3' waves most days which made it difficult to sail their catamaran. The resort and I had several disputes due to the many days they would not let me take the boat out. I sailed 3 out of the 8 days, but would have liked to sail every day. Snorkel equipment was not available from the resort; this would be an inexpensive upgrade for the resort to offer. The water was 78 degrees most days which was mildly comfortable. I liked Aruba's 84 degree water better. The pools were clean and 79 d water, the 3 pickleball courts were great fun on which to play. Norvin, the pickle pro, was a great help in organizing some games. The 7 restaurants were diverse. Most of the restaurants cooked the food during the day, then reheated it for dinner time. I guess this is what they needed to do to serve 1400 guests for dinner. The Hibachi Japanese Himitsu restaurant cooked fresh meat, but my girlfriend thought it was too tough. The shrimp was hot and delicious. The chicken was cooked first and then left on the grill which overcooked it and dried it out. The fried rice was extremely salty. Most of the restaurants did not use any herbs with their cooking. The French Bordeaux restaurant had a Delicious duck confit that melted off the bone. The wine was below average as DF is trying to upsell $100 bottles of wine. The Mexican Patio restaurant was fresher and the service was excellent. The Portofino took an hour to seat us even thought 6 tables were constantly open. The wahoo was precooked earlier in the day and the fish was tough. The thin steak was freshly cooked medium rare and was very enjoyable. The cafeteria restaurant had an egg chef and a salmon chef that Meade it possible to get some freshly cooked entrees. We probably enjoyed this restaurant the most of the 7. Made some new friends at the resort, and my lady had a good time, which was the most important requirement of all.

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Excellent hotel and service! Great amenities. Delicious food! Gracias!

Great hotel and service. Excellent food. Great amenities, weather was awesome. Cold water and snacks everywhere. Much appreciated.

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Amazing vacation stay.

Let's start with check-in it was a breeze front desk person, Fray upgraded us to preferred at no additional cost because it was my wife's birthday. Our butler Will was amazing he set up a dinner at one of the specialty restaurants to celebrate my wife birthday,they sing happy birthday and provided a cake . Every request we made to Will he provided exceptional service, the staff at this resort, and very nice and approachable. The food was good , However, there are no presents of a seafood restaurant . I think a seafood restaurant or more seafood options at the existing restaurants would have elevated the experience. The grounds are beautiful and well maintained. The swimming pools are awesome. Thanks for a great vacation

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