Dolphin House Tours in Marsa Alam

Elphenstone

Clean residence, super helpful staff and convenient location for the sea and hiking. Spacious room, comfortable bed, Wi-Fi that takes well even in the pool. Very honest price for what it offers. If I returned to Marsa Alam I would make the same choice again without doubt!

via Tripadvisor (translated)

Great diving center

🇫🇷 diving center on a human scale, organized and do not hesitate to leave early to be first on the sites and thus offset from the other centers! I'll go back! Thank you.

Response from the operator: Merci beaucoup pour votre retour chaleureux ! Nous sommes ravis que notre centre de plongée à taille humaine à Marsa Alam et notre organisation vous aient permis de profiter pleinement de vos sorties. Partir tôt pour arriver en premier sur les sites de plongée de Marsa Alam fait partie de notre engagement pour offrir une expérience plus calme, plus sûre et loin de la foule. Ce sera un plaisir de vous accueillir à nouveau pour découvrir d’autres spots de plongée exceptionnels à Marsa Alam, rencontrer nos tortues, raies et peut-être même le célèbre dugong de Marsa Alam. À très bientôt sous l’eau, et encore merci pour votre confiance !

via Tripadvisor (translated)

Not a dolphin in sight

Such a disappointment. First of all we booked this tour because it was one of the only with a smaller group (max 12 vs max 30). When we arrived the boat was packed with people and mostly children…. But this was only the beginning because once we arrived and after they explained where the dolphins usually stayed they suggest to go in the water for some snorkeling in the corals. We did hoping it was a way of waiting to go see the dolphins. But no we came back to the boat. Waiting with no explanations for 30 minutes… then back to the waters… to go snorkeling on the corals again…. Got back up had lunch and left…. Not a dolphin in sight… just one when we left but that we saw from afar… clearly misleading….

Response from the operator: Thank you for your feedback regarding our dolphin tour. I’m sorry to hear that your experience did not meet your expectations. I’d like to clarify that dolphins are wild animals, and their presence cannot be guaranteed. Unlike animals in a zoo, wild dolphins are not confined to specific locations or schedules. While we do visit areas known for frequent dolphin sightings, spotting them depends on their natural behavior and movement, which can be unpredictable. Because simply its Not a ZOOPARK . its about they are appear in that day or not . Our guides make every effort to locate the dolphins, but since they are not in a controlled environment, sightings are a matter of chance rather than a result of searching specific sites. We understand that this can be disappointing, and we appreciate your understanding of the nature of wildlife encounters. so please understand that encountering dolphins is a major highlight of the tour, and we strive to make every effort to maximize the chances of seeing them. However, it's important to note that dolphins are wild animals, and their presence in any specific location cannot be guaranteed. While we visit well-known spots where dolphins are commonly seen, their behavior can be unpredictable, and sightings are not always assured. Regarding the issue with the boat being more crowded than anticipated, I apologize for the inconvenience. We do our best to adhere to our maximum capacity limits, but sometimes unexpected changes in bookings can occur. I understand how this could affect your experience, especially if the group size was larger than expected. Your feedback is invaluable to us as we strive to improve our services. If you have any further concerns or if there’s anything specific, we can do to make this right, please let us know. Warm regards, Joe

via Viator