Day Tour from Phuket to 4 Islands in Krabi by Ferry & Speedboat

Misleading Krabi 4 Islands Tour – Poorly Managed & Not Worth It

I booked the Day Tour from Phuket to 4 Islands in Krabi by Ferry & Speedboat through TripAdvisor/Viator (provided by Trip Store Krabi & operated by Ao Nang Travel & Tour), and unfortunately, it turned out to be one of the worst travel experiences I’ve had. The boats used by Ao Nang Travel & Tour are extremely old and broken, and the staff from Ao Nang Travel & Tour were rude, dismissive, and barely able to communicate in English. The actual travel time was nearly 5 hours, while sightseeing was only about 1.5 hours. Out of the four islands promised, two were only shown from the boat, and we actually set foot on just two islands. The stop taken by Ao Nang Travel & Tour at Chicken Island for lunch was particularly disappointing. The arrangements were made at a single small hut-like restaurant with no water to wash hands, foul-smelling toilets in terrible condition, and a very rude staff member. Lunch consisted of only 2–3 items in limited quantity, and even the speedboat didn’t carry enough drinking water for all passengers. That's only hotel available and the only option you have in this case. We started at 8:15 AM from Phuket in a van, reached the pier, and then transferred to Ao Nang before heading to the islands. By 2:00 PM, the tour was essentially over, with most of the time wasted in transit rather than sightseeing. This tour is misleading and poorly managed. They should either stop running it altogether or redesign it to include proper visits to all four islands and include some more spots for sight seeing, better food arrangements at decent hotels (like those near Phang Nga Caves offered by other operators), and replace the broken boats with safer ones. The responsibility for this disappointing experience lies squarely with Ao Nang Travel & Tour, the operator of the tour. TripAdvisor, Viator, and Trip Store Krabi should take immediate action to replace this vendor with a more reliable partner, redesign the itinerary to include genuine visits to all four islands with proper facilities, and only then continue offering it. Otherwise, the tour should be discontinued altogether.

Response from the operator: Thank you for taking the time to share such a detailed review. We are truly sorry to hear that your experience did not meet expectations, particularly regarding the long travel time, limited island visits, boat condition, and the quality of service and facilities provided. Please accept our sincere apologies for the inconvenience and frustration caused. Your feedback is extremely important to us, and we have shared your comments with the operator for immediate review and necessary improvements, especially concerning safety, staff service, itinerary clarity, and meal arrangements. We understand how disappointing this must have been and deeply regret that we were unable to deliver the experience promised. Your insights will help us improve, and we hope to have the opportunity to provide you with a much better experience in the future.

via Tripadvisor

Waste of a day

Terrible from start to finish, 1) only did 2 island due to weather conditions, no snoring due to weather condition, total waste of my time , food was passable, transport home was an absolute nightmare, 3 couples coming from Krabi to stay in new hotels in Patong , obviously i was last off 😡, got back to my accommodation at 7.20 pm , waste of day , would not recommend as this seems to happen a lot , easy money for the agent

Response from the operator: Thank you for your feedback. On the day of your trip, weather conditions required us to adjust the itinerary for safety, including visiting fewer islands and canceling snorkeling. Please note that the return transfer is a shared service, so drop-off times depend on hotel locations and traffic. We appreciate your understanding that weather and traffic are factors beyond our control.

via Viator

A fun adventure around...

A fun adventure around the beautiful islands of Krabi, with some of the most breathtaking beaches and scenery around.

via Viator

It was good, expensive compare to Phi Phi but the journey is long and in big boat could be the reason for the high price

Hotel pickup by Van and dropped at Pier. From Pier in Phuket in big A/c boat travelled to Krabi for around ~ 2 Hours. From there another speed boat took us to Poda Island and we were allowed to spend time in island for an hour (activities). Then they took us to chiken island where we were offered lunch (Not a great one but with very limited items). Post lunch we were there allowed for 30 to 40 minutes and then a 5 min drive to last island were we were allowed for 30 to 40 minutes and we did snorkeling. Then return another 2 hours drive and dropped at Phuket Pier and Hotel Drop by Van

via Tripadvisor

Awesome experience

Highly recommended,staff were great,food and beverages was great,the islands were amazing,crystal blue waters great for snorkelling

via Tripadvisor