Costa Maya Shore Excursion: Chacchoben Mayan Ruins
Costa Maya, Mexico

Costa Maya Shore Excursion: Chacchoben Mayan Ruins

Outty Ranking 65 4.4 · 34 traveler reviews4.5 hoursFrom $80
Instant mobile ticketSpots available today

Outty Ranking

65/100

Solid Choice. Our proprietary evaluation. How we score

Traveler rating

4.4/5

Based on 34 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Costa Maya Shore Excursion: Chacchoben Mayan Ruins worth booking?

Costa Maya Shore Excursion: Chacchoben Mayan Ruins is a 4.5-hour experience in Costa Maya, Mexico, from $80 per person. It scores 65 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.4/5 rating across 34 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
65 / 100
Rating
4.4/5 (34)
Duration
4.5 hours
From
$80 per person

Discover the magic of the ancient Mayan world at Chacchoben, one of the most fascinating archaeological sites in southern Quintana Roo. This unforgettable experience takes you deep into the heart of the jungle, where majestic temples and ceremonial plazas reveal the legacy of an ancient civilization. Our expert bilingual guides will share legends, secrets, and historical facts that bring the site to life, making every step feel like a journey through time. You’ll explore ancient structures, learn about Mayan culture, and enjoy the natural beauty that surrounds this sacred place. This tour includes comfortable round-trip transportation from Costa Maya, small groups for a more personalized experience, and friendly, knowledgeable staff dedicated to making your visit special. Perfect for cruise passengers, this excursion combines history, culture, and nature in a single experience. We guarantee on-time return so you can board your cruise ship in Costa Maya without worries.

What you get

    About this experience

    Discover the magic of the ancient Mayan world at Chacchoben, one of the most fascinating archaeological sites in southern Quintana Roo. This unforgettable experience takes you deep into the heart of the jungle, where majestic temples and ceremonial plazas reveal the legacy of an ancient civilization. Our expert bilingual guides will share legends, secrets, and historical facts that bring the site to life, making every step feel like a journey through time. You’ll explore ancient structures, learn about Mayan culture, and enjoy the natural beauty that surrounds this sacred place. This tour includes comfortable round-trip transportation from Costa Maya, small groups for a more personalized experience, and friendly, knowledgeable staff dedicated to making your visit special. Perfect for cruise passengers, this excursion combines history, culture, and nature in a single experience. We guarantee on-time return so you can board your cruise ship in Costa Maya without worries.

    What's included

    Included

    • Travel insurance
    • Carbonated beverages
    • Alcoholic beverages
    • Archeological site entrance fee
    • In-vehicle air conditioning
    • Certified bilingual guide, Spanish and English

    Not included

    • Tips

    What you'll see and do

    1. Pedro Antonio Santos

      On the way, we’ll make a stop at Pedro Santos Pineapple Village, a colorful and picturesque place where you can taste the freshest and sweetest pineapple in the region.

      10 minutes here

    2. Chacchoben Mayan Ruin

      The Chacchoben archaeological site, whose name means “Place of the Red Corn” in the Mayan language, was an important ceremonial and political center during the Classic period. Surrounded by lush tropical jungle, its stepped temples and sacred plazas tell centuries of history and transport you to the greatness of the ancient Mayan civilization. Walk among thousand-year-old temples surrounded by tropical jungle and discover the legacy of a legendary civilization. Our expert guides will bring its history, culture, and traditions to life for you. An adventure you can’t miss!

      90 minutes here

    3. Mahahual

      After experiencing the ancestral magic of Chacchoben, we’ll visit the center of Mahahual if you wish. This charming coastal village offers visitors an authentic, laid-back atmosphere full of local character. Mahahual is one of the most spectacular destinations in the Mexican Caribbean, famous for its white sand beaches, swaying palm trees, and crystal-clear turquoise waters that make you forget about time. Just offshore lies the Mesoamerican Reef, the second-largest coral reef in the world, a natural sanctuary perfect for snorkeling and diving, where you’ll discover a vibrant underwater world. Optionally, we’ll visit the Mahahual lighthouse, one of the town’s most iconic landmarks. Finally, we’ll take you back to the port entrance, ensuring you return on time and stress-free to board your cruise. History, nature, and Caribbean paradise… all in one unforgettable day.

      20 minutes here

    Where it starts and ends

    Meeting point

    Costa Maya

    Head to the meeting point just a few meters from Costa Maya Port. Our team will be waiting with a sign with your name to help you check in and take you in a comfortable A/C vehicle with drinks and beer to Chacchoben, one of the top archaeological treasures of Mayan culture.

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    Head to the meeting point just a few meters from Costa Maya Port. Our team will be waiting with a sign with your name to help you check in and take you in a comfortable A/C vehicle with drinks and beer to Chacchoben, one of the top archaeological treasures of Mayan culture.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    Tours Naturaleza Bacalar

    Know before you go

    • Infants and small children can ride in a pram or stroller
    • Service animals allowed
    • Specialized infant seats are available
    • Not recommended for travelers with spinal injuries
    • Not recommended for travelers with poor cardiovascular health
    • Suitable for all physical fitness levels

    Photos

    Costa Maya Shore Excursion: Chacchoben Mayan Ruins, photo 2Costa Maya Shore Excursion: Chacchoben Mayan Ruins, photo 3Costa Maya Shore Excursion: Chacchoben Mayan Ruins, photo 4Costa Maya Shore Excursion: Chacchoben Mayan Ruins, photo 5Costa Maya Shore Excursion: Chacchoben Mayan Ruins, photo 6Costa Maya Shore Excursion: Chacchoben Mayan Ruins, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 34 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    9 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    6 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Small groups

    3 mentions

    The group size is repeatedly described as intimate rather than packed.

    Traveler reviews

    34 verified traveler reviews for Costa Maya Shore Excursion: Chacchoben Mayan Ruins. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    27
    4 star
    1
    3 star
    2
    2 star
    2
    1 star
    2
    Sort
    Lisa_P · October 2026

    Guides not very...

    Guides not very knowledgeable about history of the Mayans. Package said it would include soda/pop and alcoholic beverage. They only gave us one water bottle.

    Response from the operator: 💚 Thank you for sharing your feedback with us. We sincerely apologize that your experience did not fully meet your expectations. We understand how important it is to receive accurate historical information and enjoy all the services advertised in your tour package. We are sorry for the disappointment regarding the guide’s explanations and the beverages provided during your visit. Your comments are very valuable to us, and we will review these concerns with our team to improve the quality of our guided tours and ensure clearer communication about what is included in each experience. At Naturaleza Bacalar, we are committed to providing memorable experiences that showcase the rich history and culture of the Mayan civilization. 🌿✨ Thank you for helping us improve. We hope to have the opportunity to welcome you again and provide a better experience. 💚

    via Viator

    BoardingPass10768 · October 2026

    Costa maya ruins

    We have a good experience with the tour. Octavio was our guide. He was very knowledgeable about the ruins.

    Response from the operator: 💚 It brings us so much joy to know that you enjoyed your experience at Naturaleza Bacalar. We sincerely appreciate your trust and the time you took to leave us a review. 🌿✨ We look forward to welcoming you back again very soon!

    via Tripadvisor

    Ferdinand_S · September 2026

    Ruined by Rain

    Pray for rainless trip. Otherwise the personal attention and attachment if the guide is invaluable. Try the mangoes and pineapples.

    Response from the operator: 💚 It brings us so much joy to know that you enjoyed your experience at Naturaleza Bacalar. We sincerely appreciate your trust and the time you took to leave us a review. 🌿✨ We look forward to welcoming you back again very soon!

    via Viator

    J3950WWjonathanw · September 2026

    Costa Maya Chaccoben

    Saul was amazing. It was like having our private tour guide. We had the opportunity to see wild monkeys that other groups never got to see. I highly recommend. AAA+

    Response from the operator: 💚 It brings us so much joy to know that you enjoyed your experience at Naturaleza Bacalar. We sincerely appreciate your trust and the time you took to leave us a review. 🌿✨ We look forward to welcoming you back again very soon!

    via Tripadvisor

    C5188UMabigailw · September 2026

    Absolutely amazing tour!

    This is our highlight of our entire vacation. Saul was amazing 🤩 I am so glad I didn't book with a Major company or cruise line. We were laughing at the entire giant crowd who missed so much of the tour. We got to see monkeys. We got to see the ruins. It was all so personal and amazing!! Soul and our driver Aquino we're absolutely amazing! I'm sorry I don't know how to spell the driver's name

    Response from the operator: 💚 It brings us so much joy to know that you enjoyed your experience at Naturaleza Bacalar. We sincerely appreciate your trust and the time you took to leave us a review. 🌿✨ We look forward to welcoming you back again very soon!

    via Tripadvisor

    Good to know

    Duration
    4.5 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    12
    Verdict
    Solid Choice

    Who runs this experience

    Operated by Tours Naturaleza Bacalar, who run 3 experiences we rank across 1 city, with an average Outty Ranking of 65.6.

    See everything Tours Naturaleza Bacalar runs

    Why this scores 65

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)60
    Review evidence (18% weight)58
    Booking momentum (14% weight)50
    Value for money (12% weight)79
    Listing quality (10% weight)85
    Local standing (8% weight)40
    Booking flexibility (8% weight)100

    Costa Maya Shore Excursion: Chacchoben Mayan Ruins: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Costa Maya.

    How much does Costa Maya Shore Excursion: Chacchoben Mayan Ruins cost?

    +

    Prices start at $80 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Costa Maya usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Costa Maya Shore Excursion: Chacchoben Mayan Ruins take?

    +

    Plan for about 4.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Costa Maya is not rushed.

    Is Costa Maya Shore Excursion: Chacchoben Mayan Ruins worth it?

    +

    It holds an Outty Ranking of 65 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.4/5 across 34 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Costa Maya, and how flexible the cancellation terms are.

    Can I cancel or reschedule Costa Maya Shore Excursion: Chacchoben Mayan Ruins?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Costa Maya Shore Excursion: Chacchoben Mayan Ruins suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 4.5-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Costa Maya Shore Excursion: Chacchoben Mayan Ruins?

    +

    Around 12 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Costa Maya can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Costa Maya and add a light layer if any part of the 4.5-hour experience runs outdoors or after sunset.

    Where does Costa Maya Shore Excursion: Chacchoben Mayan Ruins start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Costa Maya within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Costa Maya?

    +

    On Outty we rank every Costa Maya experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chacchoben & Bacalar Combo Excursion Costa Maya, Costa Maya Shore Excursion Chacchoben Day Trip, Chacchoben Mayan Ruins from Costa Maya. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Costa Maya?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Costa Maya?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Costa Maya Shore Excursion: Chacchoben Mayan Ruins?

    +

    Included: Travel insurance; Carbonated beverages; Alcoholic beverages; Archeological site entrance fee; and In-vehicle air conditioning. Not included: Tips. Always check the voucher for the final list before you travel.

    Where is the meeting point for Costa Maya Shore Excursion: Chacchoben Mayan Ruins?

    +

    Head to the meeting point just a few meters from Costa Maya Port. Our team will be waiting with a sign with your name to help you check in and take you in a comfortable A/C vehicle with drinks and beer to Chacchoben. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.

    What languages is Costa Maya Shore Excursion: Chacchoben Mayan Ruins offered in?

    +

    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Costa Maya Shore Excursion: Chacchoben Mayan Ruins?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Costa Maya Shore Excursion: Chacchoben Mayan Ruins wheelchair or stroller accessible?

    +

    The operator notes: Infants and small children can ride in a pram or stroller; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Costa Maya Shore Excursion: Chacchoben Mayan Ruins if the weather is bad?

    +

    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What do travelers say about Costa Maya Shore Excursion: Chacchoben Mayan Ruins?

    +

    Across 34 reviews averaging 4.4 out of 5, recurring themes include the guide, knowledge and storytelling, small groups. Travelers single out the guide as the reason the experience works.

    Ready to lock in your spot?

    Pick a date, choose your group, and see the exact price for Costa Maya Shore Excursion: Chacchoben Mayan Ruins.

    Pick your date