Coastal Gems: Viña del Mar & Valparaíso

Valparaiso is very...

Valparaiso is very beautiful. We enjoyed walking through the streets. We appreciate that we were able to go on a funicular ride and see most of the things I had researched about. There was nothing to do in Vina Del Mar except eat lunch. Now for the cons. It says this is a multi lingual tour however no one else spoke English in our group and even though Yahir (our group leader) tried to include us somewhat, the experience would have been better if it was solely an English tour. In addition we were one of the first people picked up and we had to drive around the city for an hour and a half picking up the rest of the people before the tour even started. As a result, the tour was 12 hours long by the time we got home. We must have spent 8 hours in the car and 4 hours touring. 30 minutes at the Casablanca Winery, maybe 2 hours in Valparaiso, and an hour and a half having lunch in Vina Del Mar. We were so anxious to get off the bus upon return that we had the driver just open the door to let us out to walk to our air bnb. We spent extra time waiting on a few people from the group who would stray to shop. I think Yahir should have had better control of this. It made us late for the rest of our time on the tour. I don’t know if I would recommend this.

via Viator

Not worth it.

Tour guide did not speak as much English as Spanish. Felt we constantly got the short version or nothing. Town not as interesting as lead to believe. Long drive, expensive lunch, too much waiting around. But the real problem was just not enough English.

via Viator

Worth doing but be wary of the tourist traps

This tour ticks att the Valparaiso boxes and from that point of view its excellent. It totally lets itself down with its terrible selection for lunch, the restaurant is a tour company regular where kickbacks are handed out because without the toursit trade this restuarant wouldnt survive, the service is appalling, the food is even worse and then the bill is the final slap across the face. Do the tour but eat at some of the other restaurants in the area

Response from the operator: Thank you for your honest feedback. We're glad you enjoyed the tour and that it met your expectations for exploring Valparaíso. However, we are truly sorry to hear that the lunch experience was disappointing. We take your comments seriously and will review the restaurant selection to ensure it aligns with the quality of the tour experience. We encourage our guests to explore the local dining options, and your input helps us improve. We hope to have the opportunity to serve you again in the future with a better overall experience.

via Tripadvisor

Great time!

Our tour guide Angelica was simply the best. She really tried to make the trip upbeat and interesting. She was extremely friendly, knowledgeable and accommodating. And our driver was safe, efficient and friendly as well. Our weather was not the best as it was not the greatest time of year for this tour but we enjoyed it all the same.

via Viator

The funnest tour I’ve ever been on!

My aunt and I went on a tour to Viña Del Mar & Valparaíso with Daniel and the driver Alejandro. They are friendly, funny and extremely patient. Not only do they do their jobs well done, but they are always giving pertinent tips on the cheapest market, where to eat and the better deals. Daniel not only takes us roaming through the two cities but also makes remarks about the smallest details, as well as historic and geographical context. He’s the full package, he even takes great pictures of all the tourists in group (in our case nicknamed the “mafia simpática” 🤣🤪🥳)! Congratulations on a job done with excellence, we can tell how much you do it with passion. I recommend the tour with these guys, it’s a great time guaranteed and p.s. they make extra stops to take advantage of the great landscape so we can take great pictures). I was simply enchanted!

Response from the operator: Thank you so much for your wonderful review! We're thrilled to hear that you and your aunt had such a fantastic time on the tour with Daniel and Alejandro. It’s great to know that their friendly, humorous, and patient approach made the day enjoyable for you, and that Daniel's insightful tips and detailed commentary added to your experience. We're also happy that you loved the extra stops for photos and that Daniel was able to capture some great moments for your group – the “mafia simpática” sounds like a lot of fun! 😊 We truly appreciate your kind words and recommendation, and it’s clear how much our team loves what they do. Thank you again, and we hope to welcome you on another tour soon!

via Tripadvisor