City Sightseeing Oslo Hop-On Hop-Off Bus Tour

Ok, but confusing

Picked us up right at cruise port. There are 2 different HOHO bus companies, so had to be sure of right bus. It was a Sunday and stop #1 was not where it was supposed to be. We had walked to where we thought it should be but not there. We never did find it, so at last call, we found the other company bus and bought a ticket for it so we could get back to the cruise ship.

via Tripadvisor

Dont bother

Don't bother...poor audio guides and drivers are rude and worthless. We planned to use it for two days and gave up and only used it for 6 hours. We have used hop on/hop off in other towns and enjoyed our experience. Oslo? Not a bit of fun.

Response from the operator: Joyce, thank you for telling us straight and sorry for such a disappointing day. That you planned to use us for two days and gave up after 6 hours says it all, we let you down. The audio should be clear and make the ride enjoyable, not the opposite, and our drivers should make you feel welcome, not that. We know you’ve enjoyed hop on hop off in other cities, so it stings even more that Oslo wasn’t fun at all for you. Could you share which day this was at customer@city-sightseeing.com? We want to check the buses and brief the team again. Thanks again for the honest feedback, The Oslo team

via Viator

Oslo in a nutshell

Very nice. Amy , our guide was pleasant, informative and accommodating. Easy walking conditions! Definitely recommend!

Response from the operator: Dear William, thank you so much for your lovely review! We're so happy to hear you had a very nice time and that Amy, your guide, was pleasant, informative and accommodating. We are lucky to have her on our team! And great to hear the walking conditions were easy too. Thank you for your recommendation, it means the world to us! Sending you a big hug from the whole City Sightseeing Oslo team and we hope to see you again very soon!

via Viator

Oslo transportation

We have used hop on-hop off buses at several cities and they do help get you to more points of interest in less time. My only complaint is that they stop running too soon. It would be better if they ran later and more often rather than have 3 different bus lines running similarly operations. One thing to note about Oslo is that it is very walkable and not that large so if you are there more than 1 or 2 days, then you probably won’t need this service.

Response from the operator: Dear Richard, thank you so much for taking the time to share such a thoughtful and balanced review, we really appreciate it! You are absolutely right, hop on hop off buses are a great way to get to more points of interest in less time, especially on the first day to get your bearings. And thank you for your honest feedback about the schedule. We understand your point about them stopping a bit too soon and about the frequency vs. having 3 lines with similar operations. In Oslo we try to adapt our schedule to the daylight hours and the opening hours of the main attractions, which is why we end a bit earlier than in larger cities, but we have taken note of your suggestion to run later and more often, we will share it with our operations team to see how we can improve. You make a great point too, Oslo is indeed very walkable and not that large, which is part of its charm! For many visitors staying 1-2 days the bus is the perfect way to save time and cover everything, and for those staying longer it's a fantastic way to get the overview on day one. Thank you again for your valuable feedback, it really helps us get better. Sending you a big hug from the whole City Sightseeing Oslo team and we hope to see you again very soon!

via Viator

Very bad audio guide, almost no information.

Absolutely no information from the audio “guide”, most of the time just about announcing stops. No history, no architecture description. No interesting facts, total waste of time that can be used to tell tourists a lot about the country and the city.

Response from the operator: Dear Customer, Thank you for taking the time to share your feedback about your City Sightseeing Oslo experience. We are sorry to hear that the audio commentary did not provide the level of information you expected during your hop-on hop-off tour. We understand that learning about Oslo’s history, architecture, landmarks and interesting facts is an important part of a sightseeing experience, and we regret that the commentary did not meet your expectations in this regard. Your comments are valuable and will be shared with the relevant local team so the content and overall quality of the audio guide can be reviewed. We hope you will consider giving City Sightseeing Oslo another opportunity in the future, allowing us to provide a more informative and enjoyable way to discover the city.

via Viator