
Chichen Itza and Cenote Tour from Merida
Traveler rating
3.6/5
Based on 14 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chichen Itza and Cenote Tour from Merida worth booking?
Chichen Itza and Cenote Tour from Merida is a 9-hour experience in Merida, Mexico, from $118 per person. It scores 53 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.6/5 rating across 14 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 53 / 100
- Rating
- 3.6/5 (14)
- Duration
- 9 hours
- From
- $118 per person
The Archaeological Zone of Chichén Itzá is part of the 7 modern wonders because it was and still is an important Mayan city. We will visit one of the most beautiful cenotes in the state of Yucatan, where you can have a fun time, it is already one of the most beautiful open-air cenotes and you will be able to see through its four viewpoints so that you can contemplate its beauty. natural.
What you get
About this experience
The Archaeological Zone of Chichén Itzá is part of the 7 modern wonders because it was and still is an important Mayan city. We will visit one of the most beautiful cenotes in the state of Yucatan, where you can have a fun time, it is already one of the most beautiful open-air cenotes and you will be able to see through its four viewpoints so that you can contemplate its beauty. natural.
What's included
Included
- Lunch
- In-vehicle air conditioning
- Round transportation
Not included
- Entrance fees to tourist sites
- Tips
What you'll see and do
Chichen Itza
The Chichén Itzá Archaeological Zone is part of the 7 modern wonders because it was and still is an important Mayan city. Made up of various buildings such as the Kukulcán Castle, a pyramid dedicated to the God Kukulcán, the Ball Court, the Temple of the Warriors, the Observatory, the Sacred Cenote, among others, which cover an approximate extension of 15 km • Pick up starts at 8:30 am, departure at 9:00 am • Estimated travel time of 2 hrs • Arrival at the first point of interest on a guided tour around 1 hour 30 min. in the company of the guide and 1 hour of free time for photographs
120 minutes here · Admission not included
Where it starts and ends
Meeting point
Merida
we can find you in the upgrade park, hotel or airbnb
Hotel pickup
Pickup is available for selected locations. Pickup begins about 10 minutes before departure.
Ends at
we can find you in the upgrade park, hotel or airbnb
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- TRANSPORTADORA TURISTICO EN MERIDA
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- Travelers should have at least a moderate level of physical fitness
Photos





What travelers are saying
Outty’s summary of the themes that recur across 14 traveler reviews. Written by us, not quoted from reviewers.
The guide
8 mentionsTravelers single out the guide as the reason the experience works.
Value for money
4 mentionsTravelers feel they got more than they paid for.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
14 verified traveler reviews for Chichen Itza and Cenote Tour from Merida. Ratings and reviews provided by Viator and Tripadvisor.
Bad value.
This trip is NOT what was advertised. You pay extra for the cenotes, lunch and Cichen Itza. The places are heavily packed with tourists, too. Better off to hire a car and do the day yourself.
via Viator
It's fabulous! The guide...
It's fabulous! The guide was extremely knowledgeable and helpful. But it is a very long day. But totally worth it.
via Viator
Bad tour, please avoid
Chichen itza and Merida are very nice to see! But please take another agency, we were a large group, in an old van with poor AC, snoring random "guide" showing no interest in anything, sometimes wrong information, often delayed, additional stops, longer routes as no navigation, and all very expensive... I think they have no future in this business.
Response from the operator: You can support us with your reservation number, since we do not have any reservation registered in your name by this means And we gladly respond to your comment.
via Tripadvisor
Unpleasant experience.
Unpleasant experience. Driver was late, bad AC on a 100+ degree day. Guide was very short in words and not really motivated. Lots of discussion about prices of entry tickets which should be paid by operator but wasn't. The ceneote was fun but super mass tourism. Overall not a pleasant experience, just go with another operator.
Response from the operator: Hello, everyone had entrance tickets paid for by the driver, what a shame that they were not comfortable with the service, which was fulfilled in a timely manner with everything offered.
via Tripadvisor
Underwhelming and overpriced
Could definitely use some improvement! I found the tour very overpriced for what we got. The van had a malfunctioning AC, which made the journey very unpleasant - at some point I felt sick. There were also some misunderstanding between the organizer and the operator: we stopped ‘for breakfast’ somewhere where there was no breakfast available 😅 then we arrived at the site at 12:30pm with 40 degrees on Easter Sunday. The guide did not purchase the tickets in advance and our Mexican friends could not benefit from the free entrance as the line was endless and the guide was not prepared for it. The tour itself was underwhelming, the guide threw lots of information in a disorganized way at us very quickly, losing the group’s interest and focus very soon. Then they took us to the Cenote and did not give us any information about the site at all. They just gave us tickets and that was it. For what they charge, definitely poor performance and value for money.
Response from the operator: You can support us with your reservation number, since we do not have any reservation registered in your name by this means.
via Tripadvisor
Good to know
- Duration
- 9 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $118 to $2,150
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 5
- Verdict
- Worth a Look
Who runs this experience
Operated by TRANSPORTADORA TURISTICO EN MERIDA, who run 3 experiences we rank across 1 city, with an average Outty Ranking of 55.9.
See everything TRANSPORTADORA TURISTICO EN MERIDA runsWhy this scores 53
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chichen Itza and Cenote Tour from Merida: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Merida.
How much does Chichen Itza and Cenote Tour from Merida cost?
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Prices start at $118 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Merida usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chichen Itza and Cenote Tour from Merida take?
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Plan for about 9 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Merida is not rushed.
Is Chichen Itza and Cenote Tour from Merida worth it?
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It holds an Outty Ranking of 53 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.6/5 across 14 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Merida, and how flexible the cancellation terms are.
Can I cancel or reschedule Chichen Itza and Cenote Tour from Merida?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chichen Itza and Cenote Tour from Merida suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 9-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chichen Itza and Cenote Tour from Merida?
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Around 5 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Merida can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Merida and add a light layer if any part of the 9-hour experience runs outdoors or after sunset.
Where does Chichen Itza and Cenote Tour from Merida start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Merida within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Merida?
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On Outty we rank every Merida experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza, Private Cenote/Food Experience & the magic Izamal, From Merida: Chichen Itza Tour, Izamal, Cenote Ik Kil and Food, Chichen Itza Full Day Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Merida?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Merida?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Chichen Itza and Cenote Tour from Merida?
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Included: Lunch; In-vehicle air conditioning; and Round transportation. Not included: Entrance fees to tourist sites; and Tips. Always check the voucher for the final list before you travel.
Does Chichen Itza and Cenote Tour from Merida include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 116 listed pickup locations in and around Merida. Be ready about 10 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Chichen Itza and Cenote Tour from Merida offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Chichen Itza and Cenote Tour from Merida?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Chichen Itza and Cenote Tour from Merida wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Specialized infant seats are available; and Transportation options are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Chichen Itza and Cenote Tour from Merida if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Chichen Itza and Cenote Tour from Merida?
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Across 14 reviews averaging 3.6 out of 5, recurring themes include the guide, value for money, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
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