
Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port
Traveler rating
4.3/5
Based on 4 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port worth booking?
Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port is a 4-hour experience in Costa Maya, Mexico, from $71 per person. It scores 55 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.3/5 rating across 4 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 55 / 100
- Rating
- 4.3/5 (4)
- Duration
- 4 hours
- From
- $71 per person
Travel through history as you explore one of the least explored archaeological sites in the Maya world, where impressive monuments rise from the jungle. Discover the ancient Maya city of Chacchoben as you walk through its ceremonial heart, explore structures once used by nobles and admire the architecture of this great civilization. A certified guide will bring its history and secrets to life as you follow jungle trails beneath the canopy. Walk in the footsteps of Maya priests and rulers along paths through the ceremonial heart of Chacchoben. Climb the Gran Basamento, where incredible views reveal the immensity of the jungle and a spectacular perspective of the temples above. Along the way, discover native plants, listen for tropical birds and keep an eye out for spider monkeys moving through the jungle canopy. Surrounded by ancient monuments, wildlife and the sounds of the jungle, Chacchoben offers a fascinating glimpse into the history, legends and natural beauty of the Maya world
What you get
About this experience
Travel through history as you explore one of the least explored archaeological sites in the Maya world, where impressive monuments rise from the jungle. Discover the ancient Maya city of Chacchoben as you walk through its ceremonial heart, explore structures once used by nobles and admire the architecture of this great civilization. A certified guide will bring its history and secrets to life as you follow jungle trails beneath the canopy. Walk in the footsteps of Maya priests and rulers along paths through the ceremonial heart of Chacchoben. Climb the Gran Basamento, where incredible views reveal the immensity of the jungle and a spectacular perspective of the temples above. Along the way, discover native plants, listen for tropical birds and keep an eye out for spider monkeys moving through the jungle canopy. Surrounded by ancient monuments, wildlife and the sounds of the jungle, Chacchoben offers a fascinating glimpse into the history, legends and natural beauty of the Maya world
What's included
Included
- Bottled water
- Roundtrip transportation from Costa Maya
- Chacchoben archaeological site admission & entrance fees
- Approximately 2-hour exploration of the ancient Mayan city & jungle trails
- Guided tour of Chacchoben Mayan Ruins with a certified tour guide
Not included
- $5.00 USD copyright fee for the use of cameras at Chacchoben. This is paid directly at the site.
- Souvenirs
- Gratuities
What you'll see and do
Zona Arqueologica De Chacchoben
Your adventure begins one hour after your cruise ship arrives at Costa Maya Port. From the meeting point just outside the port, travel 50 minutes to Chacchoben, watching the scenery change as you make your way into the lush Maya jungle. Step into an ancient Maya city with origins dating back to around 200 BC. Follow your guide beneath the jungle canopy as you explore impressive temples, ceremonial structures and partially excavated mounds still hidden beneath the vegetation. Discover Chacchoben while experiencing the harmony between ancient culture and the surrounding jungle. Walk through the ceremonial heart of the city and climb the Gran Basamento, where sweeping jungle views reveal a spectacular perspective of Temple One. Along the way, your guide will introduce you to native plants and the wildlife that calls this jungle home. After your guided exploration, enjoy time for shopping and browsing local crafts before relaxing on the ride back to Costa Maya.
240 minutes here · Admission included
Where it starts and ends
Meeting point
Costa Maya
Your tour departs one hour after your cruise arrives at Costa Maya Port. Meet at Plaza Las Fuentes, just outside the port area. Allow 15 minutes to walk from your ship. Provide your full cruise ship name when booking. Detailed directions and a map will follow confirmation.
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Your tour departs one hour after your cruise arrives at Costa Maya Port. Meet at Plaza Las Fuentes, just outside the port area. Allow 15 minutes to walk from your ship. Provide your full cruise ship name when booking. Detailed directions and a map will follow confirmation.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 14 travelers per booking
- Operated by
- Cruise Port Adventures
Know before you go
- Specialized infant seats are available
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.
- Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.
- No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all
- IMPORTANT: Travelers coming by cruise ship must provide the full name of the ship and docking time
- Chacchoben Site Rules: Visitors may not climb the archaeological monuments
- Video Recording Permit: A $5 USD fee applies to dedicated personal video cameras such as GoPros and camcorders and is paid directly at the archaeological site. Standard personal photography does not require this permit.
- Children: Children of all ages may participate, although the historical content and jungle walk are generally best appreciated by children ages 6 and older.
- What to Bring: Wear comfortable walking shoes and bring a hat, sunscreen and extra cash for optional purchases. Cards are not accepted at Chacchoben.
- Rain or Shine: This tour operates rain or shine. Please check the forecast and dress appropriately for the day’s weather.
- Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.
- This is a walking tour suitable for guests with a basic level of fitness. Participants should be comfortable walking outdoors on jungle trails with some uneven terrain, rocks and roots.
- Guests with walking difficulties may still enjoy Chacchoben at a slower pace, as many paths are relatively level. Transportation vehicles can accommodate foldable/collapsible wheelchairs only. Non-folding wheelchairs cannot be accommodated.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 4 traveler reviews. Written by us, not quoted from reviewers.
The guide
3 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Organization
1 mentionPickup, timing, and logistics are described as running smoothly.
Physical effort
1 mentionExpect real walking or climbing: reviewers mention the effort involved.
Traveler reviews
4 verified traveler reviews for Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port. Ratings and reviews provided by Viator and Tripadvisor.
Everything went so smoothly from the moment we met the guide outside the cruise port. Air-conditioned van, bottled water
Everything went so smoothly from the moment we met the guide outside the cruise port. Air-conditioned van, bottled water, and a small friendly group. It was exactly what we needed for a stress-free day.
Response from the operator: Hi lovs414, We’re thrilled to hear you had a smooth and stress-free experience exploring the Chacchoben Mayan Ruins with us during your Harmony of the Seas stop in Costa Maya! Small groups, friendly guides, and cool A/C rides are exactly what we love providing—so we’re happy it was just what you needed for a relaxing day in the Mexican Caribbean. Thanks for choosing Next Experience Travel to spend your day in this beautiful destination. We’d love to see your memories—share your amazing stories and tag us on Instagram or Facebook @NextExperienceTravel so other travelers can get inspired too! Tropical regards, The Cruise Port Adventures Team 🌴
via Tripadvisor
I was worried about timing with the ship, but this tour was perfectly scheduled. We got back with plenty of time to spar
I was worried about timing with the ship, but this tour was perfectly scheduled. We got back with plenty of time to spare. Very professional team that clearly understands cruise passengers.
Response from the operator: Hi Venture, We’re thrilled to hear you had such a smooth and stress-free experience exploring the Chacchoben Mayan Ruins with us during your cruise on the Valiant Lady! Our team works hard to make sure every tour fits perfectly with cruise schedules, so it’s great to know you felt in good hands. Thanks for choosing Cruise Port Adventures to spend your day in Costa Maya, one of the most beautiful spots in the Mexican Caribbean. Share your amazing stories and tag us on Instagram or Facebook @NextExperienceTravel so other travelers can discover this incredible destination too! Hope to welcome you back on another adventure soon! Warm regards, The Cruise Port Adventures Team 🌴
via Tripadvisor
For the price, you get a full experience—transportation
For the price, you get a full experience—transportation, a knowledgeable guide, and plenty of time to enjoy. I felt it was much more personal than booking directly through the cruise line.
Response from the operator: Hi _D5196, We’re so glad you chose to spend your day with us in Costa Maya during your cruise onboard the Star of the Seas! It’s great to hear you enjoyed a full and personal experience exploring the Chacchoben Mayan Ruins with our local guide — that’s exactly what we aim for: authentic adventures away from the crowds. Thank you for sharing your feedback and for exploring the beautiful Mexican Caribbean with us. We’d love to see your travel memories — tag us on Instagram or Facebook at @NextExperienceTravel so other travelers can discover this amazing destination too! Warm regards, The Cruise Port Adventures Team 🌴
via Tripadvisor
Didn't keep the group together
My husband and I took a cruise and booked the VIP Chacchoben tour. It started great. Arturo was the driver and Diego was the tour guide. Diego was very knowledgeable. Once we got to Chacchoben, it went downhill fast. I was having to be careful to not fall because my shoes had list their tread and it had just rained. Due to this, I was going slower. At no point did Diego check to make sure the group was together. Then, once we finally caught up, he did help me to climb up, which was awesome, and my husband gave him a good tip for that. When it was time to climb down, he helped me back down. After the climb down, we were basically abandoned. He had said he would slow down for me. He didn't. He again didn't check to make sure the group was together. He left us to find our own way back to the bus, where we found out that he had also had the group stop at some other sites as well. We would've loved to have heard what he had to say about the other sites. When we caught up, Diego said he thought we were with the group. That could've easily been checked. We didn't appreciate it at all. I would love to go back to Chacchoben, but it will be with a different group next time. Arturo was a great driver, but Diego was very disappointing.
Response from the operator: Hi Getaway, Thank you for choosing us during your vacation in the beautiful Costa Maya, in the heart of the Mexican Caribbean. We’re truly sorry to hear that your experience didn’t fully meet your expectations. While we’re happy to know you enjoyed Arturo’s driving and found Diego knowledgeable, we regret that you felt unsupported during some parts of the tour. Your feedback is very important to us, and we’ll make sure to review this with our team to improve the way we assist guests, especially when extra attention is needed. We hope you’ll give us another chance to provide you with the seamless experience you deserve next time you visit Costa Maya. Best regards, The Cruise Port Adventures Team
via Tripadvisor
Good to know
- Duration
- 4 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $71 to $79
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 1
- Verdict
- Worth a Look
Who runs this experience
Operated by Cruise Port Adventures, who run 19 experiences we rank across 4 cities, with an average Outty Ranking of 53.4.
See everything Cruise Port Adventures runsWhy this scores 55
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Costa Maya.
How much does Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port cost?
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Prices start at $71 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Costa Maya usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port take?
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Plan for about 4 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Costa Maya is not rushed.
Is Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port worth it?
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It holds an Outty Ranking of 55 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.3/5 across 4 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Costa Maya, and how flexible the cancellation terms are.
Can I cancel or reschedule Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 4-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port?
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Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Costa Maya can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Costa Maya and add a light layer if any part of the 4-hour experience runs outdoors or after sunset.
Where does Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Costa Maya within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Costa Maya?
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On Outty we rank every Costa Maya experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chacchoben & Bacalar Combo Excursion Costa Maya, Costa Maya Shore Excursion Chacchoben Day Trip, Chacchoben Mayan Ruins from Costa Maya. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Costa Maya?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Costa Maya?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port?
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Included: Bottled water; Roundtrip transportation from Costa Maya; Chacchoben archaeological site admission & entrance fees; Approximately 2-hour exploration of the ancient Mayan city & jungle trails; and Guided tour of Chacchoben Mayan Ruins with a certified tour guide. Not included: $5.00 USD copyright fee for the use of cameras at Chacchoben. This is paid directly at the; Souvenirs; and Gratuities. Always check the voucher for the final list before you travel.
Where is the meeting point for Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port?
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Your tour departs one hour after your cruise arrives at Costa Maya Port. Meet at Plaza Las Fuentes, just outside the port area. Allow 15 minutes to walk from your ship. Provide your full cruise ship name when booking. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port wheelchair or stroller accessible?
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The operator notes: Specialized infant seats are available; and Guests with walking difficulties may still enjoy Chacchoben at a slower pace, as many path. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Costa Maya. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Chacchoben Mayan Ruins Tour from Costa Maya Cruise Port?
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Across 4 reviews averaging 4.3 out of 5, recurring themes include the guide, knowledge and storytelling, organization. Travelers single out the guide as the reason the experience works. One thing to know: Expect real walking or climbing: reviewers mention the effort involved.
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