Calgary #1 Food Bike Tour: Taste Local And See The City By E-Bike

They just really didn't seem to have done their homework.

This tour organizer really doesn't seem to be very organized. I made this booking for Labor Day Weekend, about a good month in advance, for me and a friend. When we got there, the tour guide was on the phone arguing with his boss. They had trouble pulling up our reservation (acting as if we'd made it just the day before), and wouldn't have had enough bikes for everyone if two other people hadn't decided to drop out at that very moment. We did go to a couple of really nice places around Calgary, and it was quite a workout that really took us around the city, but for the price we paid, I don't think we got our money's worth. At the last place in particular, the restaurant had prepared seafood paella for us, but my friend has a shellfish allergy (which I noted when I made the booking), and the restaurant had absolutely nothing for him as a result. These folks appear very disorganized, did not look over the bookings, and did not seem to have done their homework. Wouldn't recommend to anyone else.

Response from the operator: Thank you for your feedback. We’re sorry to hear that you left the tour feeling disappointed, but we would like to clarify a few points for future guests reading this review. Our Calgary Food Bike Tour is an approximately 18 km guided ride at a casual pace, and guests are provided with pedal-assist e-bikes. The experience is designed to explore different areas of Calgary while enjoying local food stops along the way. We’re also unsure how the conclusion was reached that we would not have had enough e-bikes if the other guests had participated. Our additional e-bikes are stored away and are not visible to guests at the meeting location. We had the e-bikes required for the guests booked on the tour that day. We would also like to clarify that the Tour Guide was not arguing with their boss. Our guides regularly communicate with our team before and during tours to provide updates, confirm guest information, and ask questions when needed. This is part of our normal operating procedure. Regarding the final restaurant stop, we take dietary restrictions and allergies seriously. When the restaurant became aware that your friend could not have the seafood paella, they offered to prepare a chicken paella specifically for him. Unfortunately, that alternative was declined. We understand that every guest may have a different perception of value, and we respect that. However, the full guided bike tour was provided, bikes were available, the group visited the scheduled local stops, and an alternative meal was offered when the dietary concern arose. We’re disappointed that the experience did not meet your expectations, but we appreciate the opportunity to provide additional context and clarify what occurred that day.

via Viator

Great time with friends and food!!

Carrie was the most excellent guide we could have ever had! She had a wonderful personality and was very laid back and would tell his history of the area as we were riding. The food was amazing! The paella at Bodega was the bomb! We appreciated all of the kind hosts at all of the restaurants stops also. Thanks for a great tour through all of calgary.

via Tripadvisor

Fun relaxing half day in Calgary

Carrie was a lot of fun. Great ride through beautiful parks, across bridges/rivers, and finally through downtown Calgary. Food was great too but enjoyed the ride on the easy to use ebikes the most.

via Tripadvisor

Fantastic fun and great experience!

What an outstanding experience! Dylan, our guide, set our bikes up to match our size and needs. The ride was fantastic from all the great history and interesting facts in and around Calgary Dylan gave us to the wonderful neighborhood inspired foods. We ate at Hutch, Canela Vegan Bakery and Bodega Tapas Bar by Sabor. At each location we were greeted with kindness and felt welcomed. The food at each stop was delicious and quite honestly some of the best I have ever had. Each establishment served unique and elevated dishes. We also were given information on the history of neighborhood and restaurant by their respective managers. This tour and foods exceeded my expectations by leaps and bounds!

via Viator

Fun afternoon

EBikes and food were great. Dylan was a great guide.

via Tripadvisor