Burj Khalifa Observation Deck – 125th Floor Silver Pass
Traveler rating
3.9/5
Based on 261 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Burj Khalifa Observation Deck – 125th Floor Silver Pass worth booking?
Burj Khalifa Observation Deck – 125th Floor Silver Pass is a 1-hour experience in Dubai, United Arab Emirates, from $44 per person. It scores 45 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.9/5 rating across 261 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 45 / 100
- Rating
- 3.9/5 (261)
- Duration
- 1 hours
- From
- $44 per person
Visit the observation deck of the Burj Khalifa, the tallest structure on the planet, for outstanding views of Dubai. This admission ticket to At the Top gives you access to gaze out at the city from 124th floor. At 452 m (1,483 ft) in the air. You can stand either inside or outside, and use the telescopes for a closer look at the sights, if you wish. When booking, select a ticket based on prime hours and non-prime hours.
What you get
About this experience
Visit the observation deck of the Burj Khalifa, the tallest structure on the planet, for outstanding views of Dubai. This admission ticket to At the Top gives you access to gaze out at the city from 124th floor. At 452 m (1,483 ft) in the air. You can stand either inside or outside, and use the telescopes for a closer look at the sights, if you wish. When booking, select a ticket based on prime hours and non-prime hours.
What's included
Included
- Entrance ticket to 125th & 124th floor of Burj Khalifa
- Viewing telescopes on the observation deck
- 01 Way Private transfers from Dubai Hotels to Burj Khalifa ( only if option selected)
Not included
- Food and drinks
What you'll see and do
At The Top, Burj Khalifa
At the Top, Burj Khalifa's 452 m (1,483 ft) observation deck, is one of Dubai’s most popular destinations. With your admission, you'll have exclusive access to the highest observatory in the world (124th & 125th floor). In the special elevator, be entertained by a multimedia presentation about the history of Dubai and the engineering marvel that is Burj Khalifa. Then peer out the observation deck's floor-to-ceiling glass walls that provide an unobstructed 360-degree view of the city, desert, and ocean.
Admission included
Where it starts and ends
Meeting point
At The Top, Burj Khalifa
1 Sheikh Mohammed Bin Rashid Blvd, Dubai, United Arab Emirates
Hotel pickup
Pickup is available for selected locations. Pickup begins about 5 minutes before departure.
Ends at
At The Top, Burj Khalifa · 1 Sheikh Mohammed Bin Rashid Blvd, Dubai, United Arab Emirates
Options you can book
124th +125th Floor Ticket only
Prime hours: At the Top 124th +125th floor entrance Ticket only. Hotel transfers NOT included. NOT Fast Track
125th Floor + Souvenir
1 free souvenir: Same day redemption for souvenir item at the main gift shop. Prime Hours: At the Top 124th +125th floor entrance Ticket only. Hotel transfers NOT included.
125th Floor + 02 Way Transfer
Visit to : At the Top, Burj Khalifa Prime Hours - 125-124th floor + 02 Way Transfer from Hotel Ticket + 02 Way Transfer: Burj Khalifa 125th floor Prime hours Ticket and Private Two-way transfer included. (Hotel - Dubai Mall/Burj Khalifa- Hotel) Pickup included
125th Floor + MOCKTAIL & NACHO
MOCKTAIL & NACHOS
125th Floor + 1 way transfers
Option : At the Top 124 & 125 Floors + Private One-Way Transfer from Dubai Hotels to Dubai Mall Burj Khalifa. Visit Time : The time you are selecting below will be your Burj Khalifa visit. Hotel pick up will be 01 hour prior
Burj Khalifa + Dubai Aquarium
Dubai Aquarium-Regular Pass: Aquarium Tunnel & Underwater Zoo, Guided Behind the Scenes tour, Penguin Cove, Interactive Platform. Transfers: Hotel pick up and drop off NOT included ,also transfer between the attraction not included. Guest has to make own arrangement Visit Date: Both Attraction should be visited on the same day. Visit time: Dubai Aquarium can be visit any time on the day but Burj Khalifa should visit on the selected time itself.
Fast Track -125th floor
SKIP THE LINE: At the Top 124th +125th floor Ticket only. Its Fast Track Option Hotel transfers NOT included.
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 8 travelers per booking
- Operated by
- Odyssey DMC
Know before you go
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- You will receive an instant confirmation email (VIATOR /TRIPADVISOR VOUCHER) after the booking is made, but it cannot be used to redeem at “At the Top - Burj Khalifa” ticket counter.
- You will receive another separate confirmation PDF voucher from the Tours Operator (Odyssey DMC) by email or by what’s app messenger after the booking is made.
- Please keep only that PDF voucher or 7-digit order number(on your mobile phone is fine) received from the Tours Operator (Odyssey DMC) and show to the staff at the Burj Khalifa entrance / ticket counter along with a valid photo ID for them to scan and collect the physical ticket.
- Please note that during peak tourist season, weekend and public holidays this option will also have some waiting time at the Ticket Counter / Elevator.
- Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays.
- Due to high demand, your chosen time slot may not be available: if this happens you will be allocated a new time slot… a new time slot closest to your initially requested time subject to availability”
- Please note: Weather conditions cannot be guaranteed; there is no refund for hazy weather, when visibility would be low
- You can enter only at the time slot you choose, once inside, you can stay for as long as you like
- The booking confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
- If you selected the COMBO product , Please make sure you have read the instructions provided for that specific option
Photos
What travelers are saying
Outty’s summary of the themes that recur across 261 traveler reviews. Written by us, not quoted from reviewers.
Photo opportunities
3 mentionsThe views and photo stops come up again and again.
Pace and timing
2 mentionsSeveral reviewers found the schedule tight or the day long.
Traveler reviews
261 verified traveler reviews for Burj Khalifa Observation Deck – 125th Floor Silver Pass. Ratings and reviews provided by Viator and Tripadvisor.
Poor customer service
Due to the war in the Middle East, we were unable to travel to Dubai. We requested a refund for our entry tickets to the Burj Khalifa. This was denied and the company was unsympathetic and unhelpful in my opinion. We were advised by our government not to travel to Dubai so therefore could not use our tickets. I would not recommend this company.
Response from the operator: Dear Yvonne_D, Thank you for sharing your feedback. We are genuinely sorry to learn that your travel plans were disrupted and that you were unable to visit Dubai due to the circumstances in the region. We fully understand how disappointing this situation must have been and appreciate the challenges caused by travel advisories and unexpected changes to your plans. While our tickets and bookings are subject to the cancellation policies set at the time of purchase, we regret that our response left you feeling unsupported or that we did not meet your expectations for customer service. Please be assured that we value every guest and never intend to appear unsympathetic to difficult situations beyond a traveler’s control. Your comments have been noted and shared with our team as we continually work to improve our communication and guest experience. We appreciate your feedback and thank you for bringing your concerns to our attention. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
via Viator
3 hours waiting time!!
Despite pre-booked time, we waited for 3 hours to get to the 124 floor and 1 hour to get back. Viator sent also confusing instructions.
Response from the operator: Dear Dalia, Thank you for your feedback regarding your visit to Burj Khalifa. We sincerely apologize for the extended waiting time you experienced despite having a pre-booked slot. During peak periods, visitor volumes can significantly impact elevator access and exit times, and we understand how frustrating this must have been. We also regret any confusion caused by the instructions provided. Your comments have been noted and shared with the concerned teams for review and improvement. We truly appreciate your feedback and hope to welcome you again for a smoother experience. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
via Viator
Disappointing visit to Burj Khalifa
We booked this experience for my 70th birthday. We arrived ahead of our 530pm time but we were greeted with an extremely long queue. Even the fast track were queuing .We eventually got up to the top at 6.50 but by then it was then dark. We queued for over 30 mins to return to bottom as we had booked restaurant at 8pm. The whole point of this visit was to see the sunset! An extremely disappointing experience for my wife as I had previously visited with no problems. Will not return
Response from the operator: Dear Brian, Thank you for sharing your feedback regarding your Burj Khalifa visit experience. We are very sorry to hear that your visit did not meet your expectations, especially on such a special occasion as your 70th birthday. We completely understand how disappointing it must have been to miss the sunset and experience long queues despite arriving early. Your comments about the timing and crowd management are important, and we will take them into consideration to help improve future guest experiences. We sincerely apologize for the inconvenience and regret that this visit did not provide the memorable experience you had hoped for. We truly appreciate your feedback and hope to have the opportunity to provide a more seamless experience on another occasion. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
via Viator
Good to see
It was worth it, just that change of vehicle and drivers was a bit confusing as we had to wait extra
Response from the operator: Dear Mary, Thank you for taking the time to share your feedback about the Burj Khalifa At the Top – 124th Floor Silver Ticket experience. We’re delighted to know that you found the visit worthwhile. We sincerely apologize for the confusion caused by the change of vehicle and drivers, as well as the additional waiting time. Your comments are truly appreciated and have been shared with our operations team so we can improve coordination and ensure a smoother experience for our future guests. We hope to have the pleasure of welcoming you again and providing an even more seamless experience next time. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
via Viator
Do not buy from any 3rd party!
Do not buy tickets from Orient Tours! This was a scam. They charged extra for the golden hour, send me voucher saying make sure you there for 6pm but when I got to Bhurj Khalifa, there was no such a thing. At the location it’s same price from 9am to 9pm. When I msged the agent who sent me voucher regarding it, the answers I got was ask them in the front. That’s all! No other reply or help. I was trying to work with the front desk but they said because I bought from 3rd party, they can’t help. Felt helpless. It’s 6 30 and I am still in a 2+ hour line up.. do not buy from this company!
via Viator
Good to know
- Duration
- 1 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $44 to $151
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 91
- Verdict
- Worth a Look
Who runs this experience
Operated by Odyssey DMC, who run 12 experiences we rank across 2 cities, with an average Outty Ranking of 46.1.
See everything Odyssey DMC runsWhy this scores 45
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Burj Khalifa Observation Deck – 125th Floor Silver Pass: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Dubai.
How much does Burj Khalifa Observation Deck – 125th Floor Silver Pass cost?
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Prices start at $44 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Dubai usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Burj Khalifa Observation Deck – 125th Floor Silver Pass take?
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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Dubai is not rushed.
Is Burj Khalifa Observation Deck – 125th Floor Silver Pass worth it?
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It holds an Outty Ranking of 45 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.9/5 across 261 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Dubai, and how flexible the cancellation terms are.
Can I cancel or reschedule Burj Khalifa Observation Deck – 125th Floor Silver Pass?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is Burj Khalifa Observation Deck – 125th Floor Silver Pass suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Burj Khalifa Observation Deck – 125th Floor Silver Pass?
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Around 91 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Dubai can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Dubai and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does Burj Khalifa Observation Deck – 125th Floor Silver Pass start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Dubai within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Dubai?
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On Outty we rank every Dubai experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Dubai Premium Red Dunes Safari, Camels & 5* BBQ at Al Khayma Camp, Dubai: Red Dunes Safari, Quad, Camel, Dune Bash, BBQ & Shows, Dubai Evening Desert Safari Dune Bashing, BBQ Dinner & Live Shows. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Dubai?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Dubai?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Burj Khalifa Observation Deck – 125th Floor Silver Pass?
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Included: Entrance ticket to 125th & 124th floor of Burj Khalifa; Viewing telescopes on the observation deck; and 01 Way Private transfers from Dubai Hotels to Burj Khalifa ( only if option selected). Not included: Food and drinks. Always check the voucher for the final list before you travel.
Does Burj Khalifa Observation Deck – 125th Floor Silver Pass include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 973 listed pickup locations in and around Dubai. Be ready about 5 minutes before the start time.
What languages is Burj Khalifa Observation Deck – 125th Floor Silver Pass offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Burj Khalifa Observation Deck – 125th Floor Silver Pass?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
What happens to Burj Khalifa Observation Deck – 125th Floor Silver Pass if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Dubai. Standard cancellation terms apply.
What do travelers say about Burj Khalifa Observation Deck – 125th Floor Silver Pass?
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Across 261 reviews averaging 3.9 out of 5, recurring themes include photo opportunities. The views and photo stops come up again and again. One thing to know: Several reviewers found the schedule tight or the day long.
What booking options are available for Burj Khalifa Observation Deck – 125th Floor Silver Pass?
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There are 7 options to choose from, including 124th +125th Floor Ticket only, 125th Floor + Souvenir, 125th Floor + 02 Way Transfer, 125th Floor + MOCKTAIL & NACHO. Prices and start times differ by option, so compare them on the booking screen.
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