Brisbane Airport: Shared Transfer to Gold Coast
Traveler rating
4.3/5
Based on 144 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Brisbane Airport: Shared Transfer to Gold Coast worth booking?
Brisbane Airport: Shared Transfer to Gold Coast is a 1-hour experience in Brisbane, Australia, from $60 per person. It scores 59 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.3/5 rating across 144 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 59 / 100
- Rating
- 4.3/5 (144)
- Duration
- 1 hours
- From
- $60 per person
Con-x-ion airport shuttle is the swift, efficient, comfortable and safe way to travel to your Gold Coast accommodation directly to the door! -No need for being dropped off at bus stops and finding your way around with luggage; Con-X-ion provides you with the most convenient mode of transportation at very competitive rates. With conveniently placed check in counters at both International and Domestic terminals our friendly staff are there to help. With newly appointed vehicles providing the best in passenger comforts, Con-X-ion run services every hour to and from the airport and Gold Coast hotels and residences. Just sit back, relax and be transferred in air conditioned comfort.
What you get
About this experience
Con-x-ion airport shuttle is the swift, efficient, comfortable and safe way to travel to your Gold Coast accommodation directly to the door! -No need for being dropped off at bus stops and finding your way around with luggage; Con-X-ion provides you with the most convenient mode of transportation at very competitive rates. With conveniently placed check in counters at both International and Domestic terminals our friendly staff are there to help. With newly appointed vehicles providing the best in passenger comforts, Con-X-ion run services every hour to and from the airport and Gold Coast hotels and residences. Just sit back, relax and be transferred in air conditioned comfort.
What's included
Included
- Hotel pickup and drop-off
- English speaking driver
- In-vehicle air conditioning
- Transfers between Brisbane Airport Gold Coast Addresses and hotels
- Transportation by mini coaches
Not included
- Transfer to private residences
- Meals
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 15 minutes before departure.
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Options you can book
BNE Airport-GC Zone 1 Return
Roundtrip BNE Airport-GCZone 1: Sanctuary Cove/Coolangatta/Main Beach/Surfers Paradise/Chevron Island/Broadbeach/Miami/Burleigh Heads Roundtrip Pickup included
BNE Airport-Gold Coast Zone 2
One way BNE Airport-GC Zone 2: BNE Airport to/from Tweed Heads, Tweed South, Tweed West, Banora Point, Terranora, and Bilambil Pickup included
BNE Airport-Gold Coast Zone 1
One way BNE Airport-GC Zone 1: Gold Coast: Sanctuary Cove, Coolangatta, Main Beach, Surfers Paradise, Chevron Island, Broadbeach, Miami, Burleigh Heads Pickup included
BNE Airport-GC Zone 2 Return
Roundtrip BNE Airport-GCZone 2: Roundtrip-Brisbane Airport and Gold Coast Suburbs: Tweed Heads, Tweed South, Tweed West, Banora Point, Terranora, & Bilambil Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 20 travelers per booking
- Operated by
- Con-X-ion Airport Transfers
Know before you go
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
- Passenger transfers booked on the last coach service allocated for the day and arrive on a delayed flight therefore missing their allocated pick up will need to make alternative travel arrangements at their own expense, a full refund will be issued for the arrival journey. Your local tour operator is not responsible for delayed flights. If your flight has been delayed and you are NOT on the last service of the day, please contact the local tour operator and you will be put you on the next available service.
- Child seats are not provided
- Collapsible wheelchairs with removable wheels can be accommodated providing the passenger is accompanied by someone who can assist them board and disembark
- Please note: if you are staying at 18 Tank St, Evolution Apartments your must make your way to The Mercure North Quay at 85-87 North Quay for pickup
- Transfer shuttle is a 21-seater mini coaster
Photos
What travelers are saying
Outty’s summary of the themes that recur across 144 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Traveler reviews
144 verified traveler reviews for Brisbane Airport: Shared Transfer to Gold Coast. Ratings and reviews provided by Viator and Tripadvisor.
Brisbane
Alright very long trip Should of flown direct to Gold Coast
Response from the operator: Thank you for your feedback. We understand it can feel like a long journey after a flight. Travelling between Brisbane Airport and the Gold Coast can generally take around 2 to 2.5 hours with our shared shuttle, as the journey may include other passenger drop-offs and a vehicle change along the way. We appreciate your understanding that this is a shared service. We do our best to provide a practical transfer option for passengers travelling between Brisbane Airport and the Gold Coast who may not have a direct flight or other suitable transport available. We hope you arrived safely and appreciate you travelling with Con-X-ion. Warm regards, Joanna – Customer Service
via Tripadvisor
Trip cancelled, without any notice,
We have given up on this company. We use these guys for transfers every second week. We've had times where they have cancelled our transfer without any notice, the only way we found out was by checking the pick up time. They use overseas call centers that cant do or change anything, you can't speak to anyone in Australia, all they say is send an email. We called to book in a transfer today, 5 min later we called back to cancel due to the time not working and was told its within our 48 hour period so there's no refunds, 5 mins. We've had to make alternative transfers last minute on multiple occasions because these guys clearly have booking issues, we still choose to use them and the minute we need a little grace they aren't interested. Very disappointed and won't be spending any more money with your company. If you're reading this, double check your pick up times and make sure your trip doesn't just get cancelled for no reason and have u scattering for an alternative last minute or better still just find an alternative.
Response from the operator: I’m genuinely sorry to hear how disappointed you’ve been, particularly as you’ve travelled with us so regularly. We do value that continued support, and I can understand why the circumstances you’ve described would have been frustrating. As outlined in our terms and conditions, pickup times may need to change and service interruptions can occasionally occur due to live operational requirements. Our cancellation conditions also apply within the specified cancellation period. These conditions are necessary for us to manage a shared transfer service fairly and consistently. That said, we do listen to the individual circumstances behind a concern. Where possible, our Customer Service team reviews each situation and we do try to offer some flexibility or an act of goodwill when the circumstances allow. Unfortunately, this won’t always result in the outcome a passenger is hoping for, but it doesn’t mean their concerns haven’t been heard or considered. We appreciate the many times you’ve chosen to travel with us, and we’re genuinely sorry that your recent experiences have left you feeling this way. We do hope you can understand that while we need to work within our terms and operational requirements, we will always try to be reasonable and accommodating where we can. Joanna – Customer Service
via Tripadvisor
Shuttle departed earlier than scheduled time
I had the very bad experience of having arrived at the pick up point at Brisbane Domestic airport minutes before the designated departure time with no shuttle to be seen. After attempting to identify anything on the windows of their closed kiosk, I opened my email from the booking and called the 1300 number. My call log shows that I did this at 9.01pm when the designated pickup time was 9:00pm. They told me that the shuttle had left at 9pm on shedule and that was clearly late - even though I called them 1 minute after the pickup time after having been there for 3-4 minutes looking for the shuttle. I got offered the next shuttle which would have been an hour and a half later - meaning I would have to hang around the terminal for 1 & a 1/2 hours at 9 to 10:30pm. This was unacceptable and was told that that was the only option. I had to pay for an uber to the Gold Coast. I will now never use this service again
Response from the operator: I’m really sorry to hear about your experience and understand how frustrating this must have been, especially late in the evening. Our records show the scheduled shuttle departed on time, and under our shared shuttle policy, passengers who miss their allocated service are placed on the next available departure. I appreciate that this wasn’t the outcome you were hoping for. If you’d like us to review the circumstances further, please email your booking ID to customerservice@cxn.com.au. We’d be more than happy to look into your booking and discuss what happened with you directly. Warm regards, Joanna – Customer Service
via Tripadvisor
Where is the zero star option!?
Where is the zero star option?!? This is my first negative review ever, but the way this situation was handled was so shocking that I feel it’s important to share. My two sons (ages 19 and 21) booked an airport transfer with this company while planning a trip from the United States to Australia. They had saved throughout the year to pay for this trip themselves, so the cost of the transfer was meaningful to them. When their international flight was canceled and rerouted unexpectedly, something completely outside their control, we did our best to cancel the booking as quickly as possible. I first emailed the company within about 20 hours prior to the scheduled service, explaining the situation, but received NO response. Because of the lack of reply after several hours, I ended up calling their office from the U.S., which resulted in a $72 international phone charge, because I was placed on hold for prolonged periods, only then to talk to the most defensive reps of all time. I explained (very calmly) that the boys had saved for this trip and that we had tried to cancel as soon as the flight issue occurred. I was hoping they might show some understanding or flexibility. Instead, I was told that my attempt to explain the situation was considered “harassment.” I have honestly never been spoken to that way by a customer service representative in my life. Their response was rude, WEIRD, dismissive, and unnecessarily aggressive. I fully understand that companies have policies. What I cannot understand is the lack of basic professionalism when speaking to a customer who was simply trying to resolve a situation caused by an airline disruption. The representative’s decision to accuse me of “harassment” simply for asking about a refund showed an astonishing level of oversensitivity and was entirely inappropriate in what was a calm and reasonable conversation. It was almost comical how absurdly defensive these people are! AVOID this company at all costs.
Response from the operator: Thank you for taking the time to share your experience. We’re truly sorry to hear about the situation surrounding your sons’ travel plans and the frustration this caused, particularly with the flight disruption and the difficulty you experienced when trying to contact our team from overseas. We understand how stressful these situations can be, especially when travel plans change unexpectedly. While our bookings do operate under specific cancellation policies, we always expect communication with our passengers to remain professional and respectful. We’re sorry to hear that your interaction left you feeling otherwise, as that is certainly not the experience we want for anyone contacting our team. If you’re willing, please feel free to email your booking details to customerservice@cxn.com.au so we can review the matter further and look into the circumstances surrounding the booking and your communication with our team. Kind regards, Joanna – Customer Service
via Tripadvisor
Shocking disregard for safety and duty of care
This was a catastrophic failure by Gold Coast Airport bus service. My elderly parents, one with dementia, arrived early for their 11:00pm ride. Apparently, they called them before the bus was due to depart, but since their phones were off, the bus just left. Despite my frantic phone calls, the driver never returned. The driver even claimed to have left at 11:05pm, which is impossible, as my phone records show I called them at 11:04pm and Mum said they were there 20 minutes prior. This is a shocking disregard for safety and duty of care. I do not recommend this service to anyone.
Response from the operator: Thank you for your feedback, and we’re very sorry to hear about the distress this situation caused. We understand how concerning this must have been, particularly with your elderly parents travelling late at night. Please note that this matter has already been investigated and a resolution has been reached. We appreciate you bringing this to our attention and for allowing us the opportunity to review the incident. Kind regards, Joanna – Customer Service
via Tripadvisor
Good to know
- Duration
- 1 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $60 to $178
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 50
- Verdict
- Worth a Look
Who runs this experience
Operated by Con-X-ion Airport Transfers, who run 9 experiences we rank across 4 cities, with an average Outty Ranking of 55.7.
See everything Con-X-ion Airport Transfers runsWhy this scores 59
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Brisbane Airport: Shared Transfer to Gold Coast: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Brisbane.
How much does Brisbane Airport: Shared Transfer to Gold Coast cost?
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Prices start at $60 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Brisbane usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Brisbane Airport: Shared Transfer to Gold Coast take?
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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Brisbane is not rushed.
Is Brisbane Airport: Shared Transfer to Gold Coast worth it?
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It holds an Outty Ranking of 59 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.3/5 across 144 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Brisbane, and how flexible the cancellation terms are.
Can I cancel or reschedule Brisbane Airport: Shared Transfer to Gold Coast?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Brisbane Airport: Shared Transfer to Gold Coast suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Brisbane Airport: Shared Transfer to Gold Coast?
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Around 50 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Brisbane can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Brisbane and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does Brisbane Airport: Shared Transfer to Gold Coast start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Brisbane within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Brisbane?
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On Outty we rank every Brisbane experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include North Stradbroke Island WILDLIFE Adventure Tour from Brisbane, Australia Zoo Day Trip from Brisbane, Ultimate Brisbane Walking Tour (Small-Group, Drink Included). The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Brisbane?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Brisbane?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Brisbane Airport: Shared Transfer to Gold Coast?
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Included: Hotel pickup and drop-off; English speaking driver; In-vehicle air conditioning; Transfers between Brisbane Airport Gold Coast Addresses and hotels; and Transportation by mini coaches. Not included: Transfer to private residences; and Meals. Always check the voucher for the final list before you travel.
Does Brisbane Airport: Shared Transfer to Gold Coast include hotel pickup?
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Yes, pickup is offered for every traveler from 4 listed pickup locations in and around Brisbane. Be ready about 15 minutes before the start time.
Will I get instant confirmation and a mobile ticket for Brisbane Airport: Shared Transfer to Gold Coast?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Brisbane Airport: Shared Transfer to Gold Coast wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Collapsible wheelchairs with removable wheels can be accommodated providing the passenger. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Brisbane Airport: Shared Transfer to Gold Coast if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Brisbane. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Brisbane Airport: Shared Transfer to Gold Coast?
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Across 144 reviews averaging 4.3 out of 5, recurring themes include the guide. Travelers single out the guide as the reason the experience works.
What booking options are available for Brisbane Airport: Shared Transfer to Gold Coast?
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There are 4 options to choose from, including BNE Airport-GC Zone 1 Return, BNE Airport-Gold Coast Zone 2, BNE Airport-Gold Coast Zone 1, BNE Airport-GC Zone 2 Return. Prices and start times differ by option, so compare them on the booking screen.
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