Bora Bora 4WD Tour & Eco Shark & Ray Snorkel Cruise

Disappointing Finish

The snorkeling itself was excellent. We had three great stops, a wonderful guide, and thoroughly enjoyed the tour. Unfortunately, the ending left us frustrated. Our snorkeling group was combined for transportation with guests taking a longer jet ski tour. Because our 2½-hour tour finished first, we were left sitting in the boat at the dock for approximately 35 minutes while waiting for the other group to return before we could be taken back to our resorts. I understand the company may be trying to conserve fuel or coordinate transportation efficiently, but guests should not be expected to spend 35 minutes simply sitting in a boat after their tour has ended. It felt as though we had been forgotten, and no alternative transportation was offered. This could have been a five-star experience because the snorkeling and guide were genuinely great. Unfortunately, the poorly coordinated return transportation put a disappointing finish on an otherwise wonderful tour.

Response from the operator: Ia Orana, Thank you for taking the time to explain your experience so clearly. We’re very pleased that you enjoyed the snorkeling, the three stops, and the quality of your guide. At the same time, we completely understand how frustrating it must have been to finish such a good excursion and then spend around 35 minutes waiting for the return transfer. Your comments about the coordination at the end of the tour are very helpful and will be shared with our operations team. A smooth return is part of the overall experience, and we’re sorry that this final part did not reflect the quality of the rest of your tour. Thank you again for your constructive feedback. Kind regards, Team Moana Adventure Tours

via Tripadvisor

Don’t miss the fantastic tour …really!

Possibly the best tour out of a 15 day cruise. The guide (Tema) was very informative and kind to my wife whom was a nervous about swimming with the sharks and rays. She did fine with Tema’s kind guidance. The water and weather was fantastic. Snorkeling around all kinds of coral was great as well. Both myself and my wife were very happy. HIGHLY recommend this tour. Fun fun fun!

Response from the operator: Ia Ora Na Steven, Thank you so much for sharing your experience! 🌺 We’re thrilled to hear this was possibly the best tour of your entire cruise — what an honor! We’re especially happy that Tema was able to make your wife feel comfortable and guide her through such a memorable encounter with the sharks and rays. 🦈✨ It sounds like you truly enjoyed every moment, from the beautiful weather to the vibrant coral snorkeling. We’d love to welcome you back to Bora Bora for even more fun next time! Moana Adventure Tours Team!

via Tripadvisor

Swimming with sharks and stringray

Sam was a great host. Thoroughly enjoyed the snorkeling and swimming with reef sharks. Boat was in good order and snorkels and life jackets provided

Response from the operator: Ia Ora Na 101Valj, Thank you for your wonderful feedback! We’re so glad to hear you enjoyed snorkeling and swimming with the reef sharks, and that you found everything on the boat in great condition. Sam will be thrilled to know you appreciated his hosting and care. It’s always our goal to provide safe, well-equipped, and unforgettable experiences on the water. We hope to see you again soon for another adventure in Bora Bora! Kind regards, Moana Adventures Tours!

via Tripadvisor

Unorganized but Good Tour Once We got Going

It was impossible to find the tour operator once we arrived at the port. We were told to meet in one place, but no one was there. No one was holding a sign with our name. Had to find someone with a shirt that had the name of the company on it, and then they didn't have our names. Got put into the back of a truck, but the driver was insistent that he wasn't our guide. Took 30 minutes to an hour for them to figure out where we should go. Once we were in the right vehicle, we found out that the operator mixes and matches the tours, which seems to cause confusion. For example, we were in a truck with people who were only doing the 4WD as their tour and not snorkeling. We were then dropped off at a restaurant and told someone else would pick us up. When we were picked up, we were taken to their "office" and told to wait next to the water. The snorkel boat then left without us, and they had to call them back as they forgot we were supposed to be on the tour. However, despite all of this, the actual tour was great. We went off-road up to some great views during the 4WD experience, had a good lunch, and the snorkeling with the sharks and stingrays was awesome. Be prepared that the 4WD is very bumpy, and you will have to climb in and out of the back of the truck. The second snorkel spot was just okay, but the chance to snorkel that close to sharks and rays could not be beat. Overall, I would recommend it, but just know going in that the organization could be improved upon. If I did this again, I would make sure to get more details from the operator before I showed up in port, not sure if that would have helped or not. Bring a GoPro and water shoes.

Response from the operator: Hello, Thank you so much for taking the time to share such a detailed review. We're truly sorry for the confusion and inconvenience you experienced upon arrival at the port — this is not the level of service we aim to provide. Your feedback is very valuable and helps us identify where improvements are needed, especially in terms of communication regarding meeting points and coordination among our team members. We completely understand how stressful the start of your day must have been, and we truly appreciate your patience throughout. That said, we’re very happy to hear that you still enjoyed the actual tour — from the stunning views on the 4WD ride and the good lunch, to the unforgettable experience of snorkeling with sharks and rays. Your recommendation, despite the initial issues, means a lot to our team. We will make extra efforts to improve the arrival experience, with better signage and clearer communication for all our guests. Thank you again for your trust, and we hope to have the chance to welcome you again under smoother circumstances. Warm regards, MOANA ADVENTURE TOURS team

via Viator

Enjoyable overall. Unfortunately only saw one stingray and left at lunch venue too long which shortened our snorkelling. Also cheaper to go with Viator than booking direct - go figure!

Response from the operator: Ia Ora Na, Thank you for sharing your feedback with us — we're glad to hear that you enjoyed the overall experience! We're sorry to hear that the time at the lunch venue felt a bit long and that wildlife sightings were limited that day. As nature is unpredictable, some days are more abundant than others, but we always do our best to offer the most memorable encounters possible. Regarding pricing, we appreciate you bringing this to our attention. We always recommend booking directly for the best support and flexibility, but we understand that different platforms may offer varied rates based on promotions. We hope to welcome you again for another adventure and the chance to show you even more of the beautiful marine life Bora Bora has to offer! Warm regards, The Moana Adventure Tours Team

via Tripadvisor