Bol Hvar Pakleni Islands Small Group Tour From Split

Tour NOT Delivered As Advertised—Choose Wisely, Compare Prices

I reached out to the company directly to share my concerns about an experience for which I believe I paid for a service that was not delivered in its entirety. Unfortunately, despite taking the time to voice my concerns, I never received a response. I always prefer to give a company the opportunity to address my concerns directly before sharing my experience in a public review. Positives: The boat was very nice, modern, and comfortable overall, but a rental boat. Hence, it was not the boat shown in the advertised photos. The bathroom promised was ONLY for staff. The bed on the back only accommodated two people comfortably. Bed was monopolize by 2 people out of the 12, and the guide never intervened or addressed. The tour, was NOT delivered as advertised. The tour skipped the second advertised stop and instead took us to a beach club off Hvar. The beach club was very nice, but extremely expensive and certainly NOT for everyone—and, most importantly, it was NOT what was advertised. We could have visited Hvar earlier and then stopped at the swimming spot on the way back. The guide explained that some locations were too crowded, but it is August—crowds should be expected, and a better alternative plan should have been in place. Our last stop was Šolta. We stopped on the back side of the island for a swim, which was enjoyable, but we were NOT given the opportunity to walk around the island as advertised. Šolta is beautiful and deserved more time to explore rather than simply being used as a swimming stop. We were NOT there for the time outlined in the schedule. Overall, while the boat itself was nice, the itinerary and experience did NOT match what was advertised. For the price, I expected the advertised stops and activities to be delivered, or at minimum, felt that the guide decided on the schedule.

Response from the operator: Dear Giannina, Thank you for taking the time to share your feedback. We are sorry to hear that the tour did not meet your expectations, and we would also like to apologize if your earlier message was missed and remained unanswered. However, we would like to clarify a few points for future guests reading this review. The itinerary published for this tour represents the planned route, but as clearly stated in our tour information, the exact itinerary and duration of individual stops may be adjusted by the skipper depending on sea conditions, port traffic, crowds, and other circumstances on the day. This is particularly important during August, when some bays and ports can become extremely congested. Our crew's priority is always to provide the best possible experience rather than spend a significant part of the day waiting to enter an overcrowded location. On your tour, the crew therefore made adjustments to the itinerary and selected alternative swimming locations. We understand that you would personally have preferred to follow the original schedule exactly, and we are sorry that the alternatives chosen were not what you expected. Regarding Šolta, this stop can be used either for swimming or for visiting one of the island's coastal villages depending on the timing and conditions of the day. Unfortunately, it is not always possible to combine every advertised possibility within one tour while still maintaining the overall schedule. We would also like to clarify that the boat used was a same premium category and capacity. While it was not the exact vessel pictured, it was a modern and comfortable boat suitable for the tour. The sunbed is a shared area available to passengers; on a small-group tour with up to 12 guests, unfortunately we cannot control how individual guests choose to use every seating area throughout the day. Regarding the toilet, we are sorry for the misunderstanding. If you were subsequently told it was for crew use only, we agree that this should have been handled and communicated more clearly, because it not the toilet for crew only, only cabin is for crew only while the toilet can be used by guest any time you just need to ask the crew. We genuinely regret that you left feeling that the experience was not what you had booked. At the same time, the tour was operated in full, with the itinerary adapted by the crew based on the real conditions they encountered that day. Such adjustments are sometimes necessary on a full-day island-hopping tour, particularly during peak season, but we understand that they should always be communicated as clearly as possible to our guests. Thank you again for your feedback. We will use it to improve both our pre-tour information and communication on board. Kind regards, Island Hopping Split Team

via Tripadvisor

A day on the Dalmatian coast

Long day visiting four islands with spectacular waters of an intense turquoise blue. The beginning was somewhat chaotic but then everything went well. There is time to visit a coastal town, swim at beaches, and relax on the boat.

via Viator (translated)

Bol, Hvar and Pakleni Speed Boat Tour

We had an absolutely wonderful experience on this speedboat tour! It was a full 10-hour day, and everything was so well organized from start to finish. Our skipper and host were both incredibly friendly, informative, and attentive, making sure everyone was comfortable and having a great time. The boat was spotless, there was plenty of water available throughout the day, and every stop was well planned. One of our favorite features was the two reclined sunbeds at the back of the boat. They were perfect for relaxing and enjoying the beautiful scenery while cruising between destinations. This was such an enjoyable day for all of us—my husband, our 23-year-old son, and me. It was the perfect mix of adventure, relaxation, and sightseeing. We would absolutely recommend this tour to anyone looking for a memorable day on the water. Thank you for making our vacation even more special! tour. It was a full 10-hour day, and everything was so well organized from start to finish. Our skipper and boat attendant were both incredibly friendly, informative, and attentive, making sure everyone was comfortable and having a great time. The boat was spotless, there was plenty of water available throughout the day, and every stop was well planned. One of our favorite oat features was the two 2-personreclined sunbeds at the back of the boat—they were perfect for relaxing and enjoying the beautiful scenery while cruising between destinations. This was such an enjoyable day for all of us—my husband, our 23-year-old son, and me! I would highly recommend this tour.

Response from the operator: Thank you so much for your kind words and dedicating time to write about you experience! We wish you all the best and we sincerely hope to welcome you again on our tours 🥰

via Viator

Beautiful views of the sea.

Very good experience to visit very beautiful and less accessible places.

via Tripadvisor (translated)

Amazing

Robert was perfect,nice boat and beautiful islands

via Tripadvisor