Big Island 9-Line Zipline Experience Plus Private Waterfall Swim in Big Island of Hawaii, United States
Big Island of Hawaii, United States

Big Island 9-Line Zipline Experience Plus Private Waterfall Swim

Outty Ranking 71 4.8 · 186 traveler reviews4 hoursFrom $347
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Outty Ranking

71/100

Strongly Recommended. Our proprietary evaluation. How we score

Traveler rating

4.8/5

Based on 186 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Big Island 9-Line Zipline Experience Plus Private Waterfall Swim worth booking?

Big Island 9-Line Zipline Experience Plus Private Waterfall Swim is a 4-hour experience in Big Island of Hawaii, United States, from $347 per person. It scores 71 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.8/5 rating across 186 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
71 / 100
Rating
4.8/5 (186)
Duration
4 hours
From
$347 per person

Spend four hours enjoying Hawaii’s ultimate activity park with a visit to the Umauma Falls Zipline Experience. Embark on a thrilling adventure across the park’s nine ziplines — soaring over a tropical garden and the Umauma River — try your skills at stand-up paddleboarding and kayaking, or simply cool off in the refreshing waters of Umauma’s private pond and waterfall. Your half-day excursion includes both a guide and a complimentary picnic lunch.

What you get

    About this experience

    Spend four hours enjoying Hawaii’s ultimate activity park with a visit to the Umauma Falls Zipline Experience. Embark on a thrilling adventure across the park’s nine ziplines — soaring over a tropical garden and the Umauma River — try your skills at stand-up paddleboarding and kayaking, or simply cool off in the refreshing waters of Umauma’s private pond and waterfall. Your half-day excursion includes both a guide and a complimentary picnic lunch.

    What's included

    Included

    • Picnic lunch
    • Professional guides
    • Use of kayaks and stand-up paddleboards

    Not included

    • Gratuities

    What you'll see and do

    1. The Umauma Experience

      The Zip-N-Dip tour combines the 10am 9-Line zipline tour with the 12:00 private Waterfall Swim and Kayak Tour at Umauma's private waterfall pond along the Umauma river. Guests will be able to swim, kayak, stand-up paddleboard or just layout in the sun at Umauma's private location. Lunch is provided.

      Admission included

    2. Umauma Falls

      After your amazing high flying adventure enjoy a dip in the refreshing Umauma waterfall.

      Admission included

    Where it starts and ends

    Meeting point

    Big Island of Hawaii

    Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 20 travelers per booking
    Operated by
    The Umauma Experience

    Know before you go

    • Infants are required to sit on an adult’s lap
    • Suitable for all physical fitness levels
    • Children must be accompanied by an adult
    • Guests not zipping but accompanied by 2 or more paying zippers, may access the park's garden and waterfalls for free
    • Must be 4-years-old or above to zip
    • No refunds given for no-shows and late arrivals
    • Ziplining requires closed-toe shoes
    • Zipline not recommended for pregnant women or people with back or neck problems
    • Involves a small amount of walking
    • Weight limits: minimum 35 lbs; maximum 275 lbs
    • Subject to good weather. In the case of poor weather you will have the option of an alternative tour date or full refund

    Photos

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    What travelers are saying

    Outty’s summary of the themes that recur across 184 traveler reviews. Written by us, not quoted from reviewers.

    Photo opportunities

    5 mentions

    The views and photo stops come up again and again.

    The guide

    4 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    2 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Good for families

    2 mentions

    Reviewers traveling with kids report it landed well with their group.

    Traveler reviews

    184 verified traveler reviews for Big Island 9-Line Zipline Experience Plus Private Waterfall Swim. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    166
    4 star
    7
    3 star
    6
    2 star
    2
    1 star
    3
    Sort
    Megan_H · October 2026

    Review

    We had a great time the zip lining was fun so was the dip portion the kids loved it especially the kayaking and paddle boards

    via Viator

    Dani_W · September 2026

    Zip line was fun but a bit short

    Zip line was really fun, it was a bit short, each line would take like 20 seconds… wish they were longer. The swim portion was whatever… you get to paddle around in a small pool formed by a small waterfall. Also you have to show up 45min before your tour, they leave 15min before your tour time. They didn’t tell us until 1.5 hours before our tour and we were already driving from Kona. They should have just put the start time as 45min prior instead of setting a time and then say 45min before in the last min.

    Response from the operator: Thank you for taking the time to share your feedback. We’re glad to hear you had fun on the zipline, although we’re sorry the experience felt shorter than you expected. At the time of your visit, we were operating 7 of our 9 zipline courses due to damage to Lines 1 and 2 caused by Hurricane Lala. We are actively working toward restoring those lines so that we can return to our full 9-line experience. We understand that having fewer lines can impact the overall experience, and we appreciate your understanding while we make those repairs. Regarding the 45-minute arrival time, we ask guests to check in early because our property is located along a one-lane highway where traffic and unexpected delays can occur. Arriving early gives our team time to get everyone checked in and ready so we can keep the day’s tours running on schedule. When all guests are checked in and ready ahead of time, we may depart early rather than have the entire group wait for the scheduled departure time. That said, we understand your frustration with receiving the reminder about the early arrival while you were already traveling from Kona. We are reviewing how we communicate this requirement to guests to make sure the information is provided as clearly and as early as possible. We appreciate your feedback and hope to have all nine ziplines operating again soon. Mahalo for choosing Umauma Falls & ZipLine Experience.

    via Viator

    npritsbaum · July 2026

    Wonderful zip line tour

    Great trip guides were terrific.

    via Tripadvisor

    Compass53719800935 · July 2026

    Once in a Lifetime. . .

    Memory making experience. The best ziplining experience ever! The surrounding natural beauty, the zipping locations over waterfalls, the fun, safety consciousness staff, and the family friendly environment all contributed to this amazing experience. We had 3 first-timers in our group, including a 71-year old grandma, We came to the Big Island to celebrate our 50th wedding anniversary! This was one of the highlights of our trip!

    via Tripadvisor

    412willieo · June 2026

    try it

    what a great great team of guides,,,,,all very very helpful and knowledgeable ,,excellent view and lots of fun,,,,would do it again

    via Tripadvisor

    Good to know

    Duration
    4 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    65
    Verdict
    Strongly Recommended

    Who runs this experience

    Operated by The Umauma Experience, who run 4 experiences we rank across 1 city, with an average Outty Ranking of 66.5.

    See everything The Umauma Experience runs

    Why this scores 71

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)85
    Review evidence (18% weight)67
    Booking momentum (14% weight)62
    Value for money (12% weight)42
    Listing quality (10% weight)71
    Local standing (8% weight)56
    Booking flexibility (8% weight)100

    Big Island 9-Line Zipline Experience Plus Private Waterfall Swim: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Big Island of Hawaii.

    How much does Big Island 9-Line Zipline Experience Plus Private Waterfall Swim cost?

    +

    Prices start at $347 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Big Island of Hawaii usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Big Island 9-Line Zipline Experience Plus Private Waterfall Swim take?

    +

    Plan for about 4 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Big Island of Hawaii is not rushed.

    Is Big Island 9-Line Zipline Experience Plus Private Waterfall Swim worth it?

    +

    It holds an Outty Ranking of 71 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.8/5 across 186 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Big Island of Hawaii, and how flexible the cancellation terms are.

    Can I cancel or reschedule Big Island 9-Line Zipline Experience Plus Private Waterfall Swim?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Big Island 9-Line Zipline Experience Plus Private Waterfall Swim suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 4-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Big Island 9-Line Zipline Experience Plus Private Waterfall Swim?

    +

    Around 65 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Big Island of Hawaii can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Big Island of Hawaii and add a light layer if any part of the 4-hour experience runs outdoors or after sunset.

    Where does Big Island 9-Line Zipline Experience Plus Private Waterfall Swim start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Big Island of Hawaii within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Big Island of Hawaii?

    +

    The Big Island is volcano country: Hawaii Volcanoes National Park tours, Mauna Kea summit stargazing, night manta ray snorkels off Kona, Waipio Valley lookouts and coffee farm visits. Summit tours have real altitude rules, so we weight safety detail. On Outty we rank every Big Island of Hawaii experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Big Island: Captain Cook Snorkel On A Power Catamaran With Lunch, KONA Manta Ray Night Snorkel - FREE re-ride if no Sightings, Big Island in a Day: Volcanoes Waterfalls Sightseeing and History. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Big Island of Hawaii?

    +

    April to October, though the island runs year round. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Big Island of Hawaii?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Big Island 9-Line Zipline Experience Plus Private Waterfall Swim?

    +

    Included: Picnic lunch; Professional guides; and Use of kayaks and stand-up paddleboards. Not included: Gratuities. Always check the voucher for the final list before you travel.

    Where is the meeting point for Big Island 9-Line Zipline Experience Plus Private Waterfall Swim?

    +

    Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.

    What languages is Big Island 9-Line Zipline Experience Plus Private Waterfall Swim offered in?

    +

    It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Big Island 9-Line Zipline Experience Plus Private Waterfall Swim?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Big Island 9-Line Zipline Experience Plus Private Waterfall Swim wheelchair or stroller accessible?

    +

    The operator notes: Infants are required to sit on an adult’s lap; and Zipline not recommended for pregnant women or people with back or neck problems. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Big Island 9-Line Zipline Experience Plus Private Waterfall Swim if the weather is bad?

    +

    It generally runs rain or shine, so dress for the forecast in Big Island of Hawaii. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about Big Island 9-Line Zipline Experience Plus Private Waterfall Swim?

    +

    Across 186 reviews averaging 4.8 out of 5, recurring themes include photo opportunities, the guide, knowledge and storytelling. The views and photo stops come up again and again.

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