Baru and Playa Blanca Full Day

Great trip

I’ve been going to the same place for the last 3 years, but this tour is very good. Transporation is great and the the beach is amazing and it comes with food for such an amazing price can’t really beat it. This time we had Miguel as our tour guide and he was very informative and spoke excellent English!

Response from the operator: Hello annadQ1, Thank you so much for your excellent review! It makes us very proud to know that, after visiting this place for 3 years, you found our tour to be such a positive experience. We work hard to offer the best transportation, quality food, and competitive prices, so we are thrilled that you valued those aspects. We will also make sure to congratulate Miguel; his fluency in English and his knowledge are key to making our travelers feel well-informed and taken care of. We hope you choose us again on your next visit! Best regards, The Backpackers Travel Team

via Tripadvisor

Relax Beach Day

The morning of and transportation was a bit confusing as the website and the WhatsUp app said two different things as far as the meet location and or pick up from hotel. When we made the reservation it never asked to be picked up from hotel. We confirmed it morning of and canceled the uber as it was no longer needed. Bus picked us up on time and we were on our way with another group. Milton was our tour guide and he spoke English very well and answered all of our questions while on the bus. He was amazing and very nice guy. Once at the beach, it was amazing and so worth it to get a day bed. The food and drinks were yummy. The day was perfect. Thank you Milton for an amazing day and being there to answer our questions every step of the way.

via Viator

AN HORRIBLE AND DANGEROUS ORGANIZATION

Pick up arrived 1h late either a taxi (so could have been taken a regular taxi at 2 instead of boiling under sun till 3) Taxi driver was a CRIMINAL : talking on the phone, risked 3 times to crash a motorbike, regularly passing with double line) it was the most scary experience of my life. We were supposed to have an “English and Spanish guide” the guy only talked Spanish and did not explain anything….too busy chitchatting with driver. So what is a guide? We arrived to Mambo a “beach club” where the towels were totally dirty (they said fat from the sea !!!) the toilet had NO WATER and NO FLUSH. We could not wash oour hands after going into a disgusting toilet. Not the basic health and higiene rules! Really disgusting. We were told that boat will have dry box for our belongings…..there was none, so we risked to wet our electronics. The boat as so old and in bad condition that was scary. It did not have even the stair to board back. So the few people who jumped in the lagoon were scaring unbalancing the boat. Of course, we did not see ANY luminous plancton. Zero, nada. Just a fraud! Not to forget the last part “the air conditioned bus was probably from WWII, no safety belts and totally dirty. It is outrageous to fraud tourist this way. And the worst is to think this tour was “recommended “ by our 5* hotel. Unacceptable. So do NOT do this tour, it’s a waste of time and money so badly organized and done.

via Tripadvisor

BEWARE! DON'T WASTE YOUR TIME AND MONEY!!!

The experience was an absolute nightmare. A nearly two hour bus ride packed with people in an old dilapidated bus. That's four hours round trip. Once on the bus, it costs another $18 to rent an umbrella for the 5 hours you're at the beach. The included lunch was ok at best. The beach was rocky and for the most part, not safe to swim. A small boat with about 40 snorkelers, jam packed, and NOT A SINGLE LIFE JACKET, A MAJOR SAFETY VIOLATION. The worst part is the bus to return left without us! We were never informed as to which bus to board, so we waited for the guide who pointed us in the direction of the parking lot with 10 or so busses. We were about 200 feet away from the bus when I saw the guide for the bus get on and the bus took off. She did not take a head count to ensure everyone was on the bus. I ran and caught up with the bus and knocked on the door. The driver opened it and let us in. We had to sit in the very back seat, cramped in like sardines. Overall, this was a horrible experience!

Response from the operator: We sincerely apologize for the unpleasant experience you had. The long bus ride, additional costs for umbrellas, and rocky beach conditions are not up to our standard. We’re especially concerned about the safety issues you mentioned, particularly the lack of life jackets, and will address this immediately. We deeply regret the confusion with the return bus, and the fact that you were nearly left behind is unacceptable. We’ll ensure better communication and organization for future tours. Thank you for your feedback—it’s valuable in helping us improve, and we’re sorry for not meeting your expectations. Backpackers Team

via Tripadvisor

Let's take a boat trip to a private beach - it will be fun, they say!

I had read a number of reviews of day trips to similar resorts. I did not like what I read and tried to tell the family what to expect but no one listened. This is not a bad place but there is nothing there! Just a beach with lounges everywhere, vendors selling trinkets, waiters and a bar. The food was OK but I am not a fan of the cuisine and always looking for a cheeseburger. The beach was clean but really hot and sticky sand and saw no snorkeling. The worst part was the boat trip. Coming back, the wind had picked up and the seas got rough and the boat driver was going way too fast for the conditions. Thus, serval people were having problems, one with anxiety. Overall, there are beaches in town that are just as good and we all agreed that the day trip was not worth it.

Response from the operator: que pena no poder ser de tu agrado, tomaremos en cuenta tus recomendaciones

via Tripadvisor