Bali Most Scenic Waterfalls Trekking

Not as advertised, poor communication.

Unfortunately the driver was 90 minutes late with no call/text to advise us, so we were waiting in reception wondering where he was and why our messages werent being answered. Apparenting the driver had car issues, but this doesnt explain the lack of responses to messages. As the tour operator couldnt find our booking ref when we called, I susoect it was just a case of losing the booking. Unfortunately this meant that we had to cut some of the best parts out of the itinerary as we'd lost the light and it was too dark to visit all the spots advertised. Also as the driver didnt speak English and there was no tour guide, it would have been self guided. Still the parts we did do were great. We did a jungle hike to some waterfalls, even got to swim in one of them. This part had an excellent guide, he spoke English well and was so knowledgeable about the jungle, the plants etc. He knew the best routes and kept us safe despite it being a moderately challenging trek. It was so quiet, really off the beaten track. This part and the lunch were great. Just a shame we didn't get to do the advertised tour. I'd save the money next time and just get a car to take us to Pukak Manik Waterfall and take the excellent guide from there. As then you're moving to the appropriate schedule it may be possible to fit the full itinerary in.

Response from the operator: Thank you very much for taking the time to share your detailed feedback with us. We sincerely apologize for the inconvenience caused at the start of your tour. A 90-minute delay, lack of communication, and difficulties with the booking reference are absolutely not the level of service we strive to deliver, and we are very sorry that this impacted your experience and caused parts of the itinerary to be missed. We are, however, pleased to hear that once the tour began, you enjoyed the jungle trek and waterfalls with our local guide. It’s wonderful to know that his knowledge, attentiveness, and care made that part of the experience memorable and safe. Your comments regarding communication, guide availability, and ensuring the full itinerary can be delivered are very important to us. We will be reviewing this with our team to make sure improvements are made and future guests receive the reliable and professional service they expect. We greatly appreciate your honesty—it helps us improve. We hope you will consider giving us another opportunity in the future to provide you with the seamless and fulfilling experience we are known for. Warm regards, Yogi Wanagiri Bali Adventure – Viator Local Partner

via Viator

Great jungle hike

We were picked up from our hotel on time. Upon arrival, we were given a very friendly welcome by our guides. Then the adventurous and beautiful hiking tour began. The waterfalls were unique and you could admire them in peace without the rush of tourists. The tour is for everyone who wants to escape mass tourism and experience the real Bali. After the hike, we were able to get to know and enjoy the Balinese cuisine of the neighboring village. We can recommend the tour to every nature lover.

via Tripadvisor (translated)

Beautiful off the beaten track hike

This was one of the best tours we took on our trip all over Southeast Asia. You hike up a path to see seven different waterfalls and where it finishes is one of the most draw dropping natural sights I have seen. This is definitely off the beaten path as we did not see any other tourists the entire time. My wife and I are fairly active hikers and this was challenging for us but the guide help us where it became difficult. At the end of the hike you are taken to a locals house for a traditional delicious Balinese lunch. We also asked to stop at Ulun Danu Bratan temple since you drive right by it.

Response from the operator: Hi Scott_S Thank you for taking the time to write such a wonderful review of your recent experience at our business! We are thrilled to hear that you had an excellent time with us and that we were able to exceed your expectations. It's always gratifying to receive positive feedback from our guests, and we truly appreciate your kind words. Our team works hard to provide exceptional service and create memorable experiences for our guests, and we're glad that we were able to achieve that goal during your visit. We hope to have the opportunity to welcome you back again soon and continue to exceed your expectations. Thank you again for your glowing review and for choosing our business. We appreciate it and look forward to seeing you again soon. Best regards, Komang Yogi

via Viator

A great day.

Wow what a great experience, through the forest, to a Temple on a lake and later to the waterfall. Ended the day with a traditional lunch, fantastic. Guys, thank you for the great day.

Response from the operator: Dear 346ronaldd, Thank you for taking the time to write such a wonderful review of your recent experience at our business! We are thrilled to hear that you had an excellent time with us and that we were able to exceed your expectations. It's always gratifying to receive positive feedback from our guests, and we truly appreciate your kind words. Our team works hard to provide exceptional service and create memorable experiences for our guests, and we're glad that we were able to achieve that goal during your visit. We hope to have the opportunity to welcome you back again soon and continue to exceed your expectations. Thank you again for your glowing review and for choosing our business. We appreciate your business and look forward to seeing you again soon. Best regards, Komang Yogi

via Tripadvisor

Incredible Trip in Bali

Incredible trip we had with Wanagiri Bali Adventure. This is the trip you must do when you are in Bali. The trekking is average and it is good for us. The trekking is a bit slippery so please bring good shoes with you. Our guide Agung is very friendly and helpful. We had very good time together. Our guide understand very well about the local area. Lunch is good and we can order veg food. Thank you so much and we will come back again next year.

via Tripadvisor