
Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya
Traveler rating
4.6/5
Based on 7 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya worth booking?
Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya is a 5.5-hour experience in Costa Maya, Mexico, from $107 per person. It scores 59 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.6/5 rating across 7 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 59 / 100
- Rating
- 4.6/5 (7)
- Duration
- 5.5 hours
- From
- $107 per person
Experience two very different sides of Costa Maya in one shore excursion, combining living Maya culture with the natural beauty of Bacalar’s Seven Color Lagoon. Visit the village of Chacchoben and spend time with a local Maya family, discovering traditions that remain part of everyday life today. Learn about local ingredients and tortilla making, then share a traditional Maya meal prepared with fresh ingredients and family recipes passed down through generations. Continue to Bacalar Lagoon, once a haven for pirates and today famous for its striking shades of blue and turquoise. Swim in the refreshing freshwater, relax by the lagoon, or simply enjoy the scenery and laid-back atmosphere. From sharing a meal with a Maya family to swimming in the Seven Color Lagoon, the day brings together the culture, flavors, and natural beauty that make this part of Mexico so special.
What you get
About this experience
Experience two very different sides of Costa Maya in one shore excursion, combining living Maya culture with the natural beauty of Bacalar’s Seven Color Lagoon. Visit the village of Chacchoben and spend time with a local Maya family, discovering traditions that remain part of everyday life today. Learn about local ingredients and tortilla making, then share a traditional Maya meal prepared with fresh ingredients and family recipes passed down through generations. Continue to Bacalar Lagoon, once a haven for pirates and today famous for its striking shades of blue and turquoise. Swim in the refreshing freshwater, relax by the lagoon, or simply enjoy the scenery and laid-back atmosphere. From sharing a meal with a Maya family to swimming in the Seven Color Lagoon, the day brings together the culture, flavors, and natural beauty that make this part of Mexico so special.
What's included
Included
- Two alcoholic drinks for guests 21+
- Meals
- Kayaks, tubes, and life jackets
- Access to Bacalar Seven Color Lagoon with loungers and facilities
- Round-trip transportation from Costa Maya in an air-conditioned vehicle
- Beverages at Bacalar including Horchata, Hibiscus & Iced Tea
- Authentic Mayan Experience with a local family, including traditional tortilla making
- Certified tour guide
Not included
- Gratuities
- Souvenirs
- Alcoholic beverages
What you'll see and do
Chacchoben
Your adventure begins one hour after your cruise ship arrives in Costa Maya. Travel to the village of Chacchoben, where you’ll meet a local Maya family and experience traditions that remain part of everyday life today. Spend time with your hosts, learn about local ingredients, and enjoy a hands-on tortilla-making demonstration where you can even try making your own. Then sit down for a traditional Maya lunch, prepared with fresh local ingredients and family recipes. Try classic dishes and tamales, with habanero sauces available for those who want to add a little extra Yucatán flavor. After your visit, continue to Bacalar for the second part of your experience.
80 minutes here
Bacalar
Continue to the beautiful Bacalar Seven Color Lagoon, famous for its striking shades of blue and turquoise. Spend approximately 1 hour and 50 minutes at the lagoon, with time to swim in the clear freshwater, relax on a lounger by the water, or enjoy the included facilities and beverages. Kayaks are also available, weather and operating conditions permitting. After your time at Bacalar, enjoy a smooth ride back to Costa Maya Port.
120 minutes here
Where it starts and ends
Meeting point
Costa Maya
Your tour departs one hour after your cruise arrives at Costa Maya Port. Meet at Plaza Las Fuentes, just outside the port area. Allow 15 minutes to walk from your ship. Provide your full cruise ship name when booking. Detailed directions and a map will follow confirmation.
Hotel pickup
Pickup is available for selected locations. Pickup begins about 45 minutes before departure.
Ends at
Your tour departs one hour after your cruise arrives at Costa Maya Port. Meet at Plaza Las Fuentes, just outside the port area. Allow 15 minutes to walk from your ship. Provide your full cruise ship name when booking. Detailed directions and a map will follow confirmation.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Shore Excursions
Know before you go
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.
- Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.
- Maximize your afternoon in Costa Maya: Cruise guests arriving to port after 12 PM make the most of your limited time in port by booking our Ancient Mayan City of Chacchoben Tour
- Please provide your full cruise ship name and scheduled docking time when booking.
- Vegetarian and gluten-free meals are available upon request. Please advise us in advance of any dietary requirements or food allergies.
- Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.
- This experience is best appreciated by children ages 6 and older.
- Alcoholic beverages are available only to guests 21 and older.
- Life jackets are mandatory for all water activities and are provided.
- Children must be 10 years or older to paddle a single kayak alone. Children under 10 may kayak when accompanied by a supervising adult.
- Water activities may be restricted or temporarily suspended by local authorities due to wind, lightning, or other unsafe weather conditions.
- Bring a swimsuit, personal towel, change of clothes, hat, and biodegradable sunscreen.
- Bring extra cash for personal expenses, as credit cards may not be accepted outside the port area
- The tour operates rain or shine, so please dress according to the weather.
- Weight limit for a single kayak is 220 pounds or 270 pounds for a double kayak
- Kayaking is not permitted for pregnant guests.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 7 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
5 mentionsThe tastings and food stops are a highlight for most reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
7 verified traveler reviews for Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya. Ratings and reviews provided by Viator and Tripadvisor.
Driver was very friendly...
Driver was very friendly and informative about the area and the excursion. Food making and the food itself was very good.
Response from the operator: Hi Delilah, Our driver will love hearing he was so friendly and informative about the area! We're glad the food making and the food itself were very good. Thank you for choosing Shore Excursions in Costa Maya while on board Radiance of the Seas. Hope to see you on your next cruise! Warm regards, The Shore Excursions Team
via Viator
Cultural experience
This tour went above and beyond. Our tour guide Elliott taught us so much about the culture and even some language. It truly felt like you were a welcomed guest in their home. After a very feeling meal we went to the lagoon where we were served drinks. It was truly a perfect day.
Response from the operator: Hi Ginger, Feeling like a welcomed guest in their home is the best thing you could say about this tour. Elliott will be so happy to hear he taught you so much about the culture and even some language! Thank you for choosing Shore Excursions in Costa Maya while on board Liberty of the Seas. Hope to see you on your next cruise! Warm regards, The Shore Excursions Team
via Viator
Lagoon Bliss
A relaxing, and wonderful experience. The blue water lagoon was amazing and therapeutic. The staff was kind and thoughtful. A very memorable moment.
Response from the operator: Hi Mary, "Amazing and therapeutic" is a lovely way to describe Bacalar! Thank you for choosing Shore Excursions in Costa Maya while on board MSC Grandiosa. We'll tell our staff you found them kind and thoughtful. Hope to see you on your next cruise! Warm regards, The Shore Excursions Team
via Tripadvisor
Nice day in Costa Maya
Very good tour of Costa Maya community. Lunch was delicious and the women were so sweet. Lagoon was warm and inviting, but you need water shoes because it’s very rocky. Romeo did a great job.
Response from the operator: Hi Carol, We’re so glad you joined us in Costa Maya during your cruise on the MSC Seashore! It’s wonderful to hear you enjoyed exploring the community, tasting that delicious Mayan lunch, and relaxing in the Seven Color Lagoon—Romeo will be thrilled to know he helped make your day special. Great tip about water shoes, too! Thanks for choosing us to spend your day in the beautiful Mexican Caribbean. We’d love to see your favorite moments—feel free to share your stories and tag us on Instagram or Facebook at @CostaMayaShoreExcursions so other travelers can be inspired by your adventure! Looking forward to welcoming you again on another journey! Warm regards, The Shore Excursions Team
via Viator
You win some you lose some
The lagoon isn’t what I would think of as a lagoon. They take you to what looks like a huge lake with a rocky shore. Very disappointing. I did however enjoy the Mayan experience part. Our tour guide was great.
Response from the operator: Hi Erika_H, Thank you for joining our Bacalar Seven Color Lagoon and Mayan Experience Tour during your vacation in the beautiful Costa Maya, part of the Mexican Caribbean. We truly appreciate your feedback. We’re sorry to hear the lagoon wasn’t what you expected. Due to recent heavy rains, the colors of Bacalar are not showing their usual natural beauty, and the venue we are currently using has a rocky shoreline while our regular location is under improvement works. We completely understand how this might have felt disappointing. We’re glad you enjoyed the Mayan experience and that your guide made the tour special. Your comments help us keep improving, and we hope to welcome you again in the future so you can experience Bacalar at its very best. Warm regards, The Shore Excursions Team
via Viator
Good to know
- Duration
- 5.5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $107 to $119
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 2
- Verdict
- Worth a Look
Who runs this experience
Operated by Shore Excursions, who run 28 experiences we rank across 8 cities, with an average Outty Ranking of 53.1.
See everything Shore Excursions runsWhy this scores 59
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Costa Maya.
How much does Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya cost?
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Prices start at $107 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Costa Maya usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya take?
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Plan for about 5.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Costa Maya is not rushed.
Is Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya worth it?
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It holds an Outty Ranking of 59 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.6/5 across 7 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Costa Maya, and how flexible the cancellation terms are.
Can I cancel or reschedule Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 5.5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya?
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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Costa Maya can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Costa Maya and add a light layer if any part of the 5.5-hour experience runs outdoors or after sunset.
Where does Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Costa Maya within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Costa Maya?
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On Outty we rank every Costa Maya experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chacchoben & Bacalar Combo Excursion Costa Maya, Costa Maya Shore Excursion Chacchoben Day Trip, Chacchoben Mayan Ruins from Costa Maya. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Costa Maya?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Costa Maya?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya?
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Included: Two alcoholic drinks for guests 21+; Meals; Kayaks, tubes, and life jackets; Access to Bacalar Seven Color Lagoon with loungers and facilities; and Round-trip transportation from Costa Maya in an air-conditioned vehicle. Not included: Gratuities; Souvenirs; and Alcoholic beverages. Always check the voucher for the final list before you travel.
Does Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 3 listed pickup locations in and around Costa Maya. Be ready about 45 minutes before the start time.
What languages is Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; Specialized infant seats are available; and Kayaking is not permitted for pregnant guests. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Costa Maya. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya?
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Across 7 reviews averaging 4.6 out of 5, recurring themes include food and drink, the guide, knowledge and storytelling. The tastings and food stops are a highlight for most reviewers.
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