
Bacalar Lagoon & Chacchoben Adventure from Costa Maya
Traveler rating
3.8/5
Based on 9 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Bacalar Lagoon & Chacchoben Adventure from Costa Maya worth booking?
Bacalar Lagoon & Chacchoben Adventure from Costa Maya is a 7-hour experience in Costa Maya, Mexico, from $225 per person. It scores 41 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.8/5 rating across 9 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 41 / 100
- Rating
- 3.8/5 (9)
- Duration
- 7 hours
- From
- $225 per person
What really sets us apart is our passion for creating authentic and extraordinary experiences. On this all-inclusive tour, we guarantee a unique adventure, far beyond the conventional. Not only will you visit Bacalar and Chacchoben; with us, you will immerse yourself in their essence, discovering their secrets as few can. Our guides, passionate and experts in the local culture, will share stories and curiosities that will make these places real treasures. Imagine walking among the majestic ruins of Chacchoben, feeling the energy of an ancient civilization that comes alive at every turn. Then, in Bacalar, the famous “Lagoon of Seven Colors,” you can relax in turquoise waters and enjoy a natural paradise. Our exclusive beach club will give you all the comfort you need, with delicious Mexican food and refreshing drinks. It's a transformative experience. Book today and get ready to experience Mexico at its best!
What you get
About this experience
What really sets us apart is our passion for creating authentic and extraordinary experiences. On this all-inclusive tour, we guarantee a unique adventure, far beyond the conventional. Not only will you visit Bacalar and Chacchoben; with us, you will immerse yourself in their essence, discovering their secrets as few can. Our guides, passionate and experts in the local culture, will share stories and curiosities that will make these places real treasures. Imagine walking among the majestic ruins of Chacchoben, feeling the energy of an ancient civilization that comes alive at every turn. Then, in Bacalar, the famous “Lagoon of Seven Colors,” you can relax in turquoise waters and enjoy a natural paradise. Our exclusive beach club will give you all the comfort you need, with delicious Mexican food and refreshing drinks. It's a transformative experience. Book today and get ready to experience Mexico at its best!
What's included
Included
- After booking, our team will contact you to complete and fully confirm all experience details.
- Free time to swim, relax, and enjoy the crystal-clear waters of Bacalar Lagoon
- Access to a beautiful Beach Club at Bacalar Lagoon
- Round-trip transportation from Costa Maya Cruise Port in comfortable, air-conditioned vehicles
- Drinks & Lunch are included in this package
- Professional local driver and coordinated logistics throughout the experience
- The price shown secures your reservation for the selected date.
- Guaranteed on-time return to your cruise ship
What you'll see and do
Chacchoben Mayan Ruin
Surrounded by lush rainforest, Chacchoben is an impressive archaeological site where majestic structures dating back more than a thousand years stand. Here, travelers can walk among sacred temples, admire the towering pyramids and feel the ancestral energy of a place that witnessed rituals and ceremonies of an advanced civilization. Throughout the tour, expert guides will share stories and secrets about Mayan culture, its traditions, astronomical knowledge and the symbolism behind the constructions. In addition, you will have the opportunity to observe native flora and fauna, such as birds and monkeys, which add a wild touch to the experience. This trip to Chacchoben is much more than just a visit: it is an immersion in Mexico’s rich cultural heritage and a deep connection to the past, in a place that still bears echoes of an extraordinary civilization.
120 minutes here · Admission included
Lake Bacalar
Prepare for an unforgettable experience in Bacalar, a magical place known as the “Lagoon of Seven Colors.” The turquoise, deep blue and celestial tones of this lagoon will leave you breathless, as you immerse yourself in a natural paradise that looks like something out of a dream. During your visit, you can relax in crystal clear waters, explore its corners by kayak or simply enjoy an unforgettable moment in our exclusive beach club, surrounded by the beauty and tranquility of this unique place. With our all-inclusive service, you can enjoy authentic food and drinks from the region, which will complete your day of rest and enjoyment.
240 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 30 minutes before departure.
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Global Reservations
Know before you go
- Wheelchair accessible
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Open Bar: Only for those over 18 years of age, children under 18 years of age can enjoy non-alcoholic beverages
- as departures operate on a strict schedule and late arrivals may not be accommodated.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 9 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
4 mentionsThe tastings and food stops are a highlight for most reviewers.
Organization
3 mentionsPickup, timing, and logistics are described as running smoothly.
Small groups
3 mentionsThe group size is repeatedly described as intimate rather than packed.
The guide
2 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
9 verified traveler reviews for Bacalar Lagoon & Chacchoben Adventure from Costa Maya. Ratings and reviews provided by Viator and Tripadvisor.
NON-REFUNDABLE & NON-EXISTENT!
DO NOT BOOK THIS EXCURSION - the Tour Operator did not show up, the contact phone number provided did not work and none of the other tour providers or taxi companies have ever heard of this provider. Additionally, it is “non-refundable” and as of yet (3 days later) I have not been refunded my money from Trip Advisor/Viator.
via Tripadvisor
It was not what we...
It was not what we booked. We booked a private tour with a guide and ended up with a taxi driver. An agent (from the the tour company?) tried to talk us out of the ruins and when we said no, he said the taxi driver needed to stop to get cash and asked if we felt safe. Clearly this was not a good way to start! We did go to Chacchoben ruins, but were left at the entrance and told to be back in 35 minutes to figure our way around. Afterwards, we were supposed to go to an all inclusive club for food and drink. We did not grab a snack at the ruins as we thought we were heading for that. We were instead put on a boat to do a boat ride on the Bacalar. It was a beautiful ride, but we were dehydrated as we had not had any liquids from our ruins visit onward. We then were taken back to the pier, where we were finally able to get water and a small snack. The driver was very personable and tried to do what he could which is why I gave it two stars. The tour company was a total failure!
via Viator
Just wow!
An unforgettable day! The excursion to Bacalar was magical from start to finish. Everything was perfectly organized, we felt in control from the first to the last moment. The organizers took care of every detail, which allowed us to simply enjoy and admire this amazing place. Thank you for this unique experience, full of beauty and good energy. I recommend 100%!
via Tripadvisor (translated)
Unforgettable experience!
An extraordinary experience! The excursion to Bacalar exceeded all my expectations. Everything was organized perfectly, without any worries, which allowed us to live a moment of total relaxation. Between dream landscapes, warm Mood and impeccable care, it was truly a memorable memory. Thank you to the organizers for this exemplary professionalism!
via Tripadvisor (translated)
It was perfect!
An unforgettable experience! Everything was perfectly organized from start to finish: transport, activities, meals... absolutely nothing wrong. The team was very caring, warm and professional. The program was varied and well balanced between discoveries, relaxation and moments of fun. We really enjoyed without worrying about anything. I highly recommend this excursion, it was just excellent!
via Tripadvisor (translated)
Good to know
- Duration
- 7 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 3
- Verdict
- Worth a Look
Who runs this experience
Operated by Global Reservations, who run 9 experiences we rank across 1 city, with an average Outty Ranking of 41.3.
See everything Global Reservations runsWhy this scores 41
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Bacalar Lagoon & Chacchoben Adventure from Costa Maya: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Costa Maya.
How much does Bacalar Lagoon & Chacchoben Adventure from Costa Maya cost?
+
Prices start at $225 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Costa Maya usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Bacalar Lagoon & Chacchoben Adventure from Costa Maya take?
+
Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Costa Maya is not rushed.
Is Bacalar Lagoon & Chacchoben Adventure from Costa Maya worth it?
+
It holds an Outty Ranking of 41 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.8/5 across 9 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable food & drink in Costa Maya, and how flexible the cancellation terms are.
Can I cancel or reschedule Bacalar Lagoon & Chacchoben Adventure from Costa Maya?
+
No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is Bacalar Lagoon & Chacchoben Adventure from Costa Maya suitable for kids and families?
+
Yes, all ages are welcome. Families should still weigh the 7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Bacalar Lagoon & Chacchoben Adventure from Costa Maya?
+
Around 3 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Costa Maya can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
+
Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Costa Maya and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does Bacalar Lagoon & Chacchoben Adventure from Costa Maya start and how do I get there?
+
The exact meeting point and directions are on your voucher once you book, and they sit in central Costa Maya within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Costa Maya?
+
On Outty we rank every Costa Maya experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chacchoben & Bacalar Combo Excursion Costa Maya, Costa Maya Shore Excursion Chacchoben Day Trip, Chacchoben Mayan Ruins from Costa Maya. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Costa Maya?
+
Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Costa Maya?
+
Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
+
Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Bacalar Lagoon & Chacchoben Adventure from Costa Maya?
+
Included: After booking, our team will contact you to complete and fully confirm all experience deta; Free time to swim, relax, and enjoy the crystal-clear waters of Bacalar Lagoon; Access to a beautiful Beach Club at Bacalar Lagoon; Round-trip transportation from Costa Maya Cruise Port in comfortable, air-conditioned vehi; and Drinks & Lunch are included in this package. Always check the voucher for the final list before you travel.
Does Bacalar Lagoon & Chacchoben Adventure from Costa Maya include hotel pickup?
+
Yes, pickup is offered for every traveler from 2 listed pickup locations in and around Costa Maya. Be ready about 30 minutes before the start time.
What languages is Bacalar Lagoon & Chacchoben Adventure from Costa Maya offered in?
+
It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Bacalar Lagoon & Chacchoben Adventure from Costa Maya?
+
Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Bacalar Lagoon & Chacchoben Adventure from Costa Maya wheelchair or stroller accessible?
+
The operator notes: Wheelchair accessible; and Infants are required to sit on an adult’s lap. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Bacalar Lagoon & Chacchoben Adventure from Costa Maya if the weather is bad?
+
It generally runs rain or shine, so dress for the forecast in Costa Maya. Standard cancellation terms apply.
What do travelers say about Bacalar Lagoon & Chacchoben Adventure from Costa Maya?
+
Across 9 reviews averaging 3.8 out of 5, recurring themes include food and drink, organization, small groups. The tastings and food stops are a highlight for most reviewers.
Ready to lock in your spot?
Pick a date, choose your group, and see the exact price for Bacalar Lagoon & Chacchoben Adventure from Costa Maya.
Pick your date




