Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip
Traveler rating
4.6/5
Based on 54 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip worth booking?
Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip is a 11-hour experience in Krakow, Poland, from $126 per person. It scores 70 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.6/5 rating across 54 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 70 / 100
- Rating
- 4.6/5 (54)
- Duration
- 11 hours
- From
- $126 per person
Combine two completely different worlds into one tour. Recommended for both busy and on-the-go tourists. During this full-day excursion see two of the most visited museums in the Krakow area. Auschwitz-Birkenau Memorial & Museum- UNESCO World Heritage Site, a former Nazi concentration camp, where more than a million Jews and other prisoners were oppressed or killed during World War II. Wieliczka Salt Mine- one of the most amazing monuments in Polish cultural history listed on the first UNESCO Cultural and Natural World Heritage List. - Live-guided tour (up to 30 visitors) - Quick Meet & Go: centrally located 3 meeting points. Don't waste your time picking up others from their addresses - Learn the history of World War II, Nazi Holocaust and the liberation - See carvings, statues, and mining equipment all made of salt - Avoid crowds skipping the long line for individual visitors
What you get
About this experience
Combine two completely different worlds into one tour. Recommended for both busy and on-the-go tourists. During this full-day excursion see two of the most visited museums in the Krakow area. Auschwitz-Birkenau Memorial & Museum- UNESCO World Heritage Site, a former Nazi concentration camp, where more than a million Jews and other prisoners were oppressed or killed during World War II. Wieliczka Salt Mine- one of the most amazing monuments in Polish cultural history listed on the first UNESCO Cultural and Natural World Heritage List. - Live-guided tour (up to 30 visitors) - Quick Meet & Go: centrally located 3 meeting points. Don't waste your time picking up others from their addresses - Learn the history of World War II, Nazi Holocaust and the liberation - See carvings, statues, and mining equipment all made of salt - Avoid crowds skipping the long line for individual visitors
What's included
Included
- Headsets to hear the guide clearly
- Professional assistance in case of any issue
- Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus)
- Entry fees (Wieliczka Salt Mine, Auschwitz I & Auschwitz II Birkenau), insurance and taxes
- Highly qualified, helpful and friendly customer service
- Licensed, English speaking local guides
Not included
- Food and drinks
- Toilete
What you'll see and do
Krakow
Your tour begins with transportation from Krakow (chosen meeting point). Auschwitz-Birkenau Museum is located in the town Oswiecim, about 1h15min in one way (65km). Every driver we cooperate with has all required by EU permissions for passenger transport. An English-speaking and friendly leader of the group will assist you at any time you need. After arriving in Oswiecim, have a short break to grab a coffee or keep an eye on outdoor exhibitions. Then be kindly introduced to your local and professional guide who is licensed by Auschwitz-Birkenau Museum.
90 minutes here
Panstwowe Muzeum Auschwitz-Birkenau
Start your tour by walking through the gate to the first camp - Auschwitz I - originally conceived as a concentration camp, to be used as a detention centre for the many Polish citizens arrested after Germany annexed the country in 1939, with the most recognizable sign Arbeit Macht Frei (Work Makes You Free).This part usually takes 2 hours and you will be using a headset to hear your guide clearly. The group according to the Museum’s rule counts up to 30 people making the visit comfortable and accessible for every participant. Visit the original wooden buildings, fortified walls, barbed wires, gas chambers and crematoria - all of those leave a shocking impression allowing to imagine the scale of Holocaust.
120 minutes here · Admission included
Brzezinka
After the 1st camp short break up to 15 minutes is planned. You will be taken by us to visit the second part of the tour - Birkenau (Auschwitz II), only 3 minutes away, which is the largest camp built and operated for the specific purpose of making Europe ''Judenrein'' (free of Jews). The same guide continues a poignant lecture about the camp in the village Brzezinka (Birkenau) which was constructed in 1941 on the order of Heinrich Himmler (SS commander) and could hold some 90 000 prisoners.You will be told about terrible stories of unimaginable living conditions as well as cruel selection and pseudo-scientific medical experiments made by prominent Nazi doctors including Josef Mengele. A history about soldiers of the 60th Army of the First Ukrainian Front opened the gates of Auschwitz on January 27, 1945, which meant the final liberation, ends your tour with a feeling, both this genocide should never have happened and it can not happen again.
90 minutes here
Wieliczka
Transport from Birkenau to Wieliczka, takes about 90 minutes. Your time for a nap.
90 minutes here
Krakow
When the tour ends, you are not rushed by us. Take a few minutes break which you can spend in a bookstore, grocery store or just rest. After that, you will be taken to a predetermined address in Krakow.
30 minutes here
The tour starts with a descent of 64 meters by stairs. You are then led through a number of chambers and shown underground lakes, shrines and salt monuments. The trip finishes at the level of 135 meters below the surface and the return to the surface is by lift. A standard guided tour through the Salt Mine lasts 2-3 hours and visitors walk through a 3.5 kilometres long tourist route.
180 minutes here · Admission included
Where it starts and ends
Meeting point
Krakow
Located in Kazimierz, Jewish District
Meeting point
Krakow
Centrally Located, Old Town
Meeting point
Krakow
Near Krakowska Gallery (Mall Center)
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Located in Kazimierz, Jewish District
Ends at
Centrally Located, Old Town
Ends at
Near Krakowska Gallery (Mall Center)
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- Hello Cracow
Know before you go
- Specialized infant seats are available
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- VISIT: Both museum are visited by hundreds of people every day. Keeping your own pace of sightseeing is not possible. While in the camps, visitors are required to behave appropriately and respectfully. Dress code is smart casual, to respect the place. Eating and smoking, as well as acting in a loud manner are forbidden at both museums.
- PICKUP: Please provide your address in Krakow when booking. Some of the hotels in Krakow are located in traffic restricted areas. Your pick up will be organised from the nearest possible point and you will be informed.
- DEPARTURE: The hours you book are tentative and may change. The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.The exact pickup time will be confirmed a day before the tour (in the afternoon at the latests).
- DOCUMENTS: As it is mandatory in Auschwitz-Birkenau Museum to confirm your personal details, you are required to put in the reservation full names of all participants and to take with you passport or ID which might be checked at the entrance to the museum. Otherwise you may not be allowed to enter the museum.
- BAG SIZE: Please note you are not permitted to enter the Auschwitz-Birkenau Museum with large bags or backpacks. The maximum size permitted is 30cm x 20cm x 10cm. You can leave your bags at the car which is locked during your visit.
- LUNCH: You are going on a full day tour that lasts approximately 10 hours. A regular form of lunch is not provided, so we recommend you bring snacks with you. You can also choose lunch as an additional option when booking.
- SECURITY: Be prepared to go through a security check (similar to the airport's one) in order to enter Auschwitz-Birkenau Museum.
- WEATHER: We operate in all weather conditions. Up to 70% of the time you spend outdoors (especially at Auschwitz II Birkenau). Please bring weather appropriate clothing and water on sunny days. The temperature in the Mine is around 14 degrees of Celsius.
- CHILDREN: Children must be accompanied by an adult. Infant seats are available. A visit to Auschwitz-Birkenau Museum can be traumatic, therefore we recommend that visitors should be at least 13 years old.
- PICTURES: In the Salt Mine the photography permission fee costs 10 PLN. Can be purchased on site. In Auschwitz visitors are generally allowed to take pictures with a few, clearly indicated exceptions. Taking photos in the buildings with the use of flash is forbidden.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 52 traveler reviews. Written by us, not quoted from reviewers.
The guide
8 mentionsTravelers single out the guide as the reason the experience works.
Pace and timing
7 mentionsSeveral reviewers found the schedule tight or the day long.
Knowledge and storytelling
4 mentionsReviewers describe the commentary as informative rather than scripted.
Value for money
4 mentionsTravelers feel they got more than they paid for.
Organization
3 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
52 verified traveler reviews for Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip. Ratings and reviews provided by Viator and Tripadvisor.
Sobering experience
The tour was planned so well and all information was sent to us. The tour guide was so knowledgeable and friendly. The only thing I would be aware of is the time. I chose 8am thinking this was the pick up time but it wasn't and we were picked up at 5.40am!. So beware that the time must be at Auschwitz itself. It was a very somber and sobering experience. Doing it all in one day was hard but doable. We had to change transport to go to Salt Mines and again all was planned so well they were waiting for us to take us. Can't fault the planning at all I would recommend Viator and use them again.
Response from the operator: Thank you very much for sharing your detailed review. We truly appreciate your feedback about your Auschwitz-Birkenau and Wieliczka Salt Mine one-day experience with Hello Cracow. We’re delighted to hear that you found the whole day well planned and that our communication helped you feel prepared throughout the journey. Organizing two important attractions in one day requires careful coordination, and we’re pleased that the transport changes and transitions between locations went smoothly for you. We’re especially grateful for your kind words about our guide. A knowledgeable, friendly, and respectful approach is essential when visiting Auschwitz-Birkenau, and we’re glad that the experience was handled with the care and sensitivity it deserves. We also appreciate your comments regarding the timing of the tour. Entry times at Auschwitz-Birkenau are scheduled according to the availability provided by the Memorial, which means the selected time may refer to the visit time rather than the exact hotel or meeting point pick-up time. We understand that this can be confusing and we always aim to provide clear information so guests can plan their day accordingly. Thank you for choosing Hello Cracow and for recommending the experience. We truly appreciate your trust and hope to welcome you again in Krakow. 💛 **Hello Cracow strengths:** 🟢 Excellent tour planning and coordination 🟢 Clear communication with guests 🟢 Knowledgeable and friendly guides 🟢 Smooth transfers between attractions 🟢 Respectful approach to historical sites 🟢 Reliable organization from start to finish #HelloCracow #Auschwitz #Birkenau #WieliczkaSaltMine #SaltMine #AuschwitzBirkenau #AuschwitzTour #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #PassionateGuides #HistoricalTours #CulturalHeritage #HistoryMatters #TravelWithRespect #MeaningfulTravel #KrakowExperience #Remembrance #NeverForget #WellOrganizedTour #TravelWithEase #HighlyRecommended #DiscoverPoland
via Viator
Good individual tours, mediocre planning
The tour at Auschwitz was led by the Hello Cracow guide Hubert, and he was wonderful - informative, very organized, with very clear directions for such a large tour group (30!). The tour at the salt mines was led by an employee of the salt mines, who was also great, but doesn’t reflect one way or the other on the tour company. Here’s why the experience is not five stars: I booked this specific tour specifically because it said it started at 8 am. Three days before the tour I received a message that my pickup would be between 5:20 and 5:35 am. Unlike another reviewer, this did give me enough notice to get there in time, but there are a hundred options for Auschwitz tours with similar ratings and since I booked this one specifically for its start time, it felt like a bait-and-switch. Three days before the date, the other tours were all sold out though, so I couldn’t switch to a different start time. I spoke to three other people on the tour and the same thing happened to them (probably because the tour is advertised as starting at 8 on Viator). The tour at Auschwitz, as I said, was excellent but felt rushed, especially at Auschwitz II. In fact when our guide finished he SPRINTED to another bus that had already started moving because he “had another tour.” Obviously there was no time for questions, and we moved through Auschwitz II very very quickly. When we got back to the bus on our own, the driver thanked us, said this concludes our tour, and we’re going back to Krakow. Those of us on the salt mine tour were calling and messaging the tour company, which the driver told us to do, and they were apologetic but a little evasive; finally they said there would be a different driver to take us to the salt mines. After some confusion about where he would be meeting us, the bus driver pulled over at a random gas station outside krakow and told everyone on the salt mine tour to get off. Luckily a different driver WAS there with a mini van. He drove us the 20 minutes to the salt mines and WhatsApped us our tickets, showed us where to get in line for “individual travelers without a tour guide,” and left after checking we were okay / understood. Our timed ticket entry was unfortunately an hour after we arrived, but there was a small park and restaurants nearby so it wasn’t too hard to spend the extra time. (Having to wait an hour on such an already long day was frustrating however.) The driver was waiting for us exactly where he said he would after the tour was over and drove us all back without further incident. For $150 a person and promises of a specific start time and smooth experience traveling back and forth between locations, I didn’t this think was worth it.
Response from the operator: Thank you very much for sharing such a detailed review. We truly appreciate your honest feedback about your Auschwitz-Birkenau and Wieliczka Salt Mine experience. We’re very pleased to hear your positive comments about Hubert. His knowledge, organization, and clear communication are qualities we highly value, especially when guiding guests through a place as significant as Auschwitz-Birkenau. We will be happy to share your kind words with him. At the same time, we sincerely apologize that parts of the organization did not meet your expectations. We understand that booking a tour based on a preferred starting time is an important factor when planning a full day, and we appreciate your feedback regarding the change of the pick-up schedule. For Auschwitz-Birkenau visits, final timing can sometimes depend on the entry availability provided by the Memorial and the overall schedule of the day, but we understand that this may have impacted your plans. We also regret the confusion during the transition between the Auschwitz-Birkenau and Wieliczka Salt Mine parts of the trip. A smooth connection between attractions is a key part of this combined tour, and we are sorry that the process caused uncertainty and additional waiting time. Thank you for recognizing that our team assisted with arranging alternative transportation and that the return journey after the Salt Mine went smoothly. We appreciate your detailed feedback, as it helps us identify areas where we can improve the organization and communication of combined tours. Thank you for choosing Hello Cracow and for sharing both the positive aspects and areas for improvement. 💛 **Hello Cracow strengths:** 🟢 Excellent and knowledgeable guides 🟢 Clear historical explanations 🟢 Professional guest support 🟢 Commitment to improving service quality 🟢 Comfortable transportation arrangements 🟢 Meaningful cultural and historical experiences #HelloCracow #Auschwitz #Birkenau #WieliczkaSaltMine #Wieliczka #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #HistoricalTours #CulturalHeritage #HistoryMatters #TravelWithRespect #MeaningfulTravel #KrakowExperience #PolandTravel #DiscoverPoland #WellOrganizedTour #TravelWithEase #GuestExperience #ProfessionalService #HighlyRecommended #KrakowAttractions #CulturalTravel
via Viator
Great trip
Guides were very knowledgable. It's a long day, but totally worth it. We took water & snacks to keep us going.
Response from the operator: Dear Kelly, We are delighted to hear that your combined Auschwitz-Birkenau and Wieliczka Salt Mine tour was a great experience. It’s wonderful that our guides’ knowledge enhanced your visit, and that planning ahead with water and snacks helped make the long day fully enjoyable and worthwhile. #CustomerFeedback #Auschwitz #Birkenau #WieliczkaSaltMine #HelloCracow #ContinuousImprovement #ExploreKrakow #KrakowTours #AuschwitzTour #HistoricalTours #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #TravelWithEase #PunctualAndReliable #SmallGroupTours #PassionateGuides #TransparentTravel #SustainableTourism #CulturalHeritage #KrakowHistory #HistoryMatters #KrakowExperience #TravelWithRespect #InformativeGuides #WellPrepared #LongDayWorthIt
via Viator
Fantastic and reflective day!
Great communication, professionally organised trip, clear instructions, could not ask for more! Pick up on time
Response from the operator: Dear Katarzyna, We are thrilled that your Auschwitz-Birkenau and Wieliczka Salt Mine tour was fantastic and reflective. It’s wonderful to hear that the communication, clear instructions, and punctual pickup contributed to a smooth and professionally organized experience. Thank you for sharing your feedback! #CustomerFeedback #Auschwitz #Birkenau #WieliczkaSaltMine #HelloCracow #ContinuousImprovement #ExploreKrakow #KrakowTours #AuschwitzTour #HistoricalTours #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #TravelWithEase #PunctualAndReliable #SmallGroupTours #PassionateGuides #TransparentTravel #SustainableTourism #CulturalHeritage #KrakowHistory #HistoryMatters #KrakowExperience #TravelWithRespect #WellOrganizedTours #ProfessionalService #SmoothExperience #ReflectiveTour
via Viator
Auschwitz and salt mines
Our tour guide Lucas was very knowledgeable and extremely sensitive and respectful in telling the story he told of the people that lost their lives in Auschwitz. His facts and stories gave a moving insight to the history of the place where so many people lost their lives. We followed on to the salt minds. Was not sure what to expect but so glad we went. A very long day but well worth it
Response from the operator: Thank you for your heartfelt feedback 💙 We’re delighted to hear that Lucas made your Auschwitz visit so meaningful with his knowledgeable, sensitive and respectful guidance. It is also wonderful to know that the Salt Mine exceeded your expectations and made the long day worthwhile. With Hello Cracow, you can always expect: ✅ Knowledgeable and compassionate guides ✅ Respectful historical experiences ✅ Well-organised full-day tours ✅ Memorable visits from start to finish #HelloCracow #AuschwitzTour #WieliczkaSaltMine #NeverForget #RespectfulJourney #KrakowTours
via Viator
Good to know
- Duration
- 11 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 19
- Verdict
- Solid Choice
Who runs this experience
Operated by Hello Cracow, who run 7 experiences we rank across 1 city, with an average Outty Ranking of 64.1.
See everything Hello Cracow runsWhy this scores 70
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Krakow.
How much does Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip cost?
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Prices start at $126 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Krakow usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip take?
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Plan for about 11 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Krakow is not rushed.
Is Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip worth it?
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It holds an Outty Ranking of 70 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.6/5 across 54 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Krakow, and how flexible the cancellation terms are.
Can I cancel or reschedule Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 11-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip?
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Around 19 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Krakow can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Krakow and add a light layer if any part of the 11-hour experience runs outdoors or after sunset.
Where does Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Krakow within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Krakow?
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On Outty we rank every Krakow experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Complete Cracow Bike Tour (small group of maximum 15 people!), Krakow–Zakopane: Cable Car, Chocholow Baths, Cheese & Vodka, Krakow to Auschwitz Birkenau Guided Tour with Transfer and Ticket. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Krakow?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Krakow?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip?
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Included: Headsets to hear the guide clearly; Professional assistance in case of any issue; Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus); Entry fees (Wieliczka Salt Mine, Auschwitz I & Auschwitz II Birkenau), insurance and taxes; and Highly qualified, helpful and friendly customer service. Not included: Food and drinks; and Toilete. Always check the voucher for the final list before you travel.
Where is the meeting point for Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip?
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Located in Kazimierz, Jewish District Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip wheelchair or stroller accessible?
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The operator notes: Specialized infant seats are available; and CHILDREN: Children must be accompanied by an adult. Infant seats are available. A visit to. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Krakow. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Auschwitz-Birkenau & Wieliczka Salt Mine – One Day Guided Trip?
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Across 54 reviews averaging 4.6 out of 5, recurring themes include the guide, knowledge and storytelling, value for money. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.
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