Athens best attractions sightseen and the famous Nemea wine tour

Buyer Beware

When I booked this tour I asked if Sunday, November 17th was available and was told that it was. The tour was to be the highlights of Athens and tours of the wineries in Nemea. After going to the Acropolis, which we could have taken a cab to and done ourselves, the driver stated that we were headed to the wineries. This was mid morning. I questioned when we were going to see the highlights in Athens. The driver stated that there was a public demonstration going on that day and that central Athens was going to be closed down. This was certainly not mentioned when I made the reservation. He drove us past a couple of places and then we headed to the wineries. We visited one winery and then he said he were heading back. I questioned that we drove all the way out there and only saw one winery. He stated that the wineries were closed because it was Sunday. Again, this was never mentioned when I booked the reservation. He did drive around and found another winery that was open. On the way back he did try to compensate by showing us the Corinth Acropolis. The trip was expensive, we had to pay cash and I certainly never would have booked it or paid that much for this tour. Because we paid cash before the driver started the tour we had no recourse for our dissatisfaction. My husband did trip the driver since we felt that it wasn't his fault that the tour company booked us on a day that should never have been scheduled given the circumstances. I would never recommend this tour company to anyone. I feel that it was deceitful on their part to book us on a day that was not conducive to seeing the sights that were advertised

Response from the operator: Dear Ruffles23, I would like to thank you for your review. Reviews coming from our clients are always welcome. Let's see step by step what happened, by writing the truth. Every year on November 17th, there is an event taking place in the afternoon. The day of your tour, happened to take place an unannounced and sudden morning protesting which could happen any other day of the year and was impossible for us to know that the day you booked the tour this situation will happen. You booked a 8 1/2 hour tour in Athens and Nemea. In Athens, you visited Acropolis and you saw some of the highlights of Athens. To see all most important monuments in Athens you need at least 8 hours. In any case, it is very clear written in our website what you could see and visit during the tour you have booked. Traveling to Nemea and back with one stop to the Corinth Canal, you need 4 hours. Just considering of this travel, it is very understandable that the time is limited and it is clearly mentioned in the tour that you will visit at least one winery, and it is up to you if you are make time and if you are fast to visit another one. Our driver took you to Bairaktaris Estate and Palivos Estate, two of the Estates we always visit. We do not understand why you mention all these things and staff about asking him to take you to a second winery as it was already arranged. You have to know that your driver George, is working with us and for our company and not with another company. He is well-trained by Athens Tours Greece. He is always in touch with the office and what he does is not his own decision, but the company's. You also mention that the tour was expensive and you had to pay cash. In our offer, the payment procedure is clearly written that's why we do not understand why you complain for that. In addition, if you found this tour expensive and you did not agree with the booking procedure, why you booked with us? Finally, we are happy to read in your review that your husband did tip our driver meaning you are happy with our services, and we one more time remind you that our driver George is working for Athens Tours Greece and he is not independent. We hope to see you in the future and we are confident that you will have a good time with our company. With Best Regards

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First Class!

Christos & Effie greeted us off our cruise ship with ease and a warm smile. They showed us the Acropolis, Museum, Plaka, Olympic Stadium, Lybattecus Hill and much more. Though Christos couldn’t speak much English, his mannerisms and kindness were well received. Effie was like a big sister to my 2 girls and the restaurant she took us to as her recommendation was spot on. Traditional Greek food at its best and well priced. I insisted they join us for lunch and we ate together like family. Thank you to these two special people. If you are in Greece and want a friendly, informative and worry free experience I would highly recommend this company and especially these two guides. Thank you so much 😘👍🏻🇬🇷

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