Antalya Airport Fast Transfer

Don’t pay the upgrade

Don’t waste your money paying for the maybach van. Got pickup by a pimped up vito van. Raised this with the company and said it wouldn’t happen on my return trip but it did! Don’t even bother cleaning them!! Raised this with the company again and nothing, not even a refund for the extra amount a paid.

via Tripadvisor

Smooth and Stress-Free Airport Transfer in Antalya

recently visited Antalya for a vacation and needed a reliable transfer from Antalya Airport to my hotel in Lara. I booked a private airport transfer through Airport Fast Transfer, and it was one of the best decisions I made for my trip. The driver was waiting for me at the airport when I arrived, the car was clean and comfortable, and the ride to the hotel was quick and stress-free. The pricing was clear and fixed, so there were no surprises. I highly recommend Airport Fast Transfer to anyone visiting Antalya, whether you are traveling alone, with family, or in a group. It really saved me time and made my trip much more enjoyable. Website / Booking Reference: airportfasttransfer.com

via Tripadvisor

Vehicle Arrived 1 hour late with a very dangerous driver

1. There was no driver present to meet us at the Airport. We needed to call them and ask where our driver was. One showed up 1 hour late and they wanted paymentin cash even though we had paid in advance through viator. The company they had outsourced the transfer was: SERTOR VİP TRANSFER 2. The driver drove aggressively and erratically, cutting off another vehicle in a dangerous overtaking maneuver which caused the car behind to brake hard to avoid hitting us. The car behind sounded his horn during this and our driver responded by brake-checking the car behind in a childish act of retaliation—all while my wife and two young children (aged 5 and 8) were in the vehicle. The other car then overtook our vehicle and dangerously brake-checked us, nearly causing an accident. Our driver responded by tailgating this vehicle dangerously, escalating the situation. I had to shout at him to stop multiple times, at which point he simply dismissed it with “Turkish traffic!” This behaviour was reckless, immature, and entirely unacceptable for a professional driver. My 8-year-old even complained of chest and shoulder pain from the seatbelt as a result of one of the abrupt stops. 3. Our driver also brought us to the wrong hotel. Despite us telling him he was going the wrong way which added another 15 minutes of risk in a vehicle controlled by their driver. 4. Seatbelts didnt work correctly in the back of the car. 5. Not enough room in the back for luggage. Needs to have some of our luggage on the floor in the passenger cabin and everytime the car braked, the suitcaseas in the boot (trunk) section of the van would hit the back of the seats we were sitting in.

Response from the operator: Dear Steve, Thank you for sharing your feedback, and we are truly sorry for the experience you and your family had during your recent transfer with our partner. This is far from the standard of service we aim to provide at SERTOR VIP TRANSFER. Your concerns regarding the delay, the driver’s reckless behavior, safety issues, and overall discomfort are taken very seriously. We have already initiated an internal investigation and are reviewing this incident in detail with the specific driver and operations team involved. Please rest assured appropriate action will be taken. Your family's safety and comfort should never have been compromised, and we deeply regret that this was the case. We would also like to offer a formal apology and compensation for the inconvenience caused. Kindly share your booking reference and contact information with us at [your email or phone number], so we can follow up personally. Thank you again for bringing this to our attention. We are committed to ensuring this does not happen again. Kind regards,

via Viator

Fraud

avoid this company , fraud , offering fancy big cars . and what you get is very small car and no good A/C .. car is too hot , we almost fainted .. Kemer , Turkey

via Tripadvisor

Perfect transfer

Fantastically good transfer, met at the airport with a sign, and very nice driver, we got to borrow a car seat for the child who was also with us. Nice car with lights on the roof that could change color which the kids loved. Minibar in the car with reasonable prices and air conditioning. Good price and reliable, picked up on time both there and home and kept track of which terminal our flight left from even on the return journey. Stopped for a toilet break when needed too. Definitely recommend that you book a transfer through this company. 😊

Response from the operator: Tack så mycket för din fina och detaljerade feedback! Vi är glada att höra att ni och era barn var nöjda med er transferupplevelse med oss. Det är väldigt viktigt för oss att erbjuda en trygg, bekväm och trevlig resa för alla våra gäster – stora som små. Vi hoppas att få välkomna er igen snart! 🌟 Med vänliga hälsningar, AIRPORT FAST TRANSFER Teamet

via Tripadvisor (translated)