An All-Inclusive Tour - Aurora & Arctic Experience

Amazing!

I had an amazing experience with this hotel. Room was clean. Sanjana & Divya were really nice with the guests.

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Excellent Aurora & Arctic Experience

We had both been on various aurora tours before and decided to go on another tour with Northern Norway Travel after two years. Just like the first time, everything was perfectly organized and even though the conditions weren't particularly good (clouds and only moderate solar activity), our driver Ole and our guide Kirstin found a great spot for taking photos and having a campfire after about a 2.5-hour drive. Everything was very professional, and Kirstin provided interesting information about the area and the northern lights. There was plenty of opportunity to take our own photos. As with our first trip, we would recommend Northern Norway Travel anytime.

Response from the operator: Hello! Thank you so much for your kind words! We’re happy to hear that you had such a great time on the tour and our team made your experience truly special. Thank you for recommending us, and we hope to welcome you back for another Arctic adventure soon! Best regards, The Northern Norway Travel Team

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Fantastic.

This tour was a first for us as we normally like to take control of our trips, however with trepidation we took the plunge and booked the tour and I must say on the whole it was great. We arrived in Helsinki three days before the tour commenced and stayed at the TAD nominated hotel Scandic Grand Marina a three star hotel, a property that we wouldn't normally book. As we arrived early we upgraded to a suite rather then the superior room that you could only book through TAD. the Hotel is old and in need of a good refurbish however it is located in a great spot where you can walk to most places of interest with plenty of restaurants and markets close by. Breakfast at the hotel was excellent with a good variety of options, we only ate at the in house restaurant once and the food was OK. We met our tour guide Jorge, as well as the 18 other guests on the eve of the tour commencing, 20 in the tour group was just right, we met others with different tour operators who had 33 or more guests and they said it was too many. Jorge, who is actually employed by Hurtigruten not TAD was amazing, he was so knowledgable and so passionate about his role that he literally made the tour a success. The tour progressed through Finland at a practicable pace, no early mornings and enough time to enjoy the amazing areas we visited.The accommodation through out was pretty good, some places the rooms were tiny, however had other redeeming features and through out Jorge was there to make sure every thing was perfect. Prior to boarding the Hurtigruten for the 5 night cruise down the coast of Norway we had arranged through Jorge to upgrade to one of the suites which we couldn't do through TAD and am so glad we did as the view down the coast is more then stunning, rather then being on deck or one of the lounge areas at times we could enjoy the view from the large bay window from the privacy of the suite. Be aware when booking the cabins through TAD the only option you have is the basic cabin and a superior cabin. Both of these options are very small with the superior looking out to the pedestrian walkway they also have small windows, the basic cabins are mostly located on the lower deck with some of them close to the docking area where cars and goods are loaded at all times of the night when the boat makes a stop, these rooms on the upper level the small windows can be totally obstructed from the life boats. The hotels in Norway were all very good. The biggest negative of booking through TAD is the fact you don't have any control over flights. They had a connection for us through Copenhagen with a one hour transfer with two different airlines which they then changed to 45mins. When we complained it wasn't enough time if flights were delayed they suggested to make sure we have travel insurance in place...I can't imagine any travel insurance would compensate you if you missed such a close connection. We opted to stay over night in Copenhagen and they charged us a few hundred dollars to change the flight. We also had the added costs of the overnight stay in Copenhagen. The other negative is you can only book a hotel room up to superior through them. Would we book another Trip a Deal tour again? Maybe.

Response from the operator: Hello, we believe this review may not be related to a tour with Northern Norway Travel. It seems your experience was with a different company. We kindly ask you to review your booking details and, if possible, update your review so that it reflects the correct operator. This helps other travelers find accurate information. Regards, Northern Norway Travel Team

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be patient

Our group of eleven Chinese participants registered for this aurora program, which has left a deep impression on me. Despite the terrible weather that day, with rain and snow throughout the daytime, we proceeded anyway. At the hotel reception, I encountered Mayo, who patiently addressed my inquiries regarding the prospects of witnessing the northern lights that night. She displayed various weather cloud charts for different times later that evening and instilled confidence in me, stating that if we could reach a spot free from cloud obstruction, there was a possibility of observing the aurora. Her encouragement persuaded me to sign up for the tour. Though our hopes were nearly dashed by the heavy snowfall in the city that night, things took a turn for the better upon meeting our guide, Kirstin. Her enthusiasm and profound knowledge made the journey both informative and delightful. She guided us to an excellent location where we built a warm campfire. Around the fire, we shared a fabulous dinner. Right after dinner, as if by magic, the northern lights appeared just as we had wished. Kirstin was very patient, assisting us in taking photos during an amazing aurora display. Everyone was overjoyed beyond expression. Thanks to Mayo’s patience and Kirstin’s professionalism, we had an unforgettable travel experience. A heartfelt thank you to both of them! 我们一行十一人参加了这次极光之旅，这段经历给我留下了深刻的印象。那天的天气非常糟糕，从早到晚都在下雨夹雪，但我们还是决定继续前行。在酒店前台，我遇到了Mayo，她耐心地解答了我关于当晚观赏北极光可能性的问题，并展示了当天晚上不同时段的天气云图，让我对前往无云遮挡的地方观测极光充满了信心。她的鼓励最终促使我报名参加了这个团。 尽管出发时大雪纷飞，几乎让我们失去了希望，但当我们遇到向导克里斯汀后，整个旅程开始变得充满期待。克里斯汀的热情和丰富的知识让这次旅行既充实又愉快。她带领我们找到了一个绝佳的观测点，在那里我们点燃了一堆温暖的篝火，围坐在一起享用了丰盛的晚餐。令人惊喜的是，晚餐过后，就像变魔术一样，美丽的极光如期而至。克里斯汀非常有耐心地帮我们拍照，记录下了这壮观的一幕。大家看到如此绚丽的极光都感到无比兴奋。 正是因为梅奥的耐心指导和克里斯汀的专业服务，才让我们拥有了一次难忘的旅行体验。真心感谢她们两位的付出！

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Great Experience!!

Overall great experience! I got to see the northern lights for an extended period of time! Tour guide was friendly! Well organized tour!

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