Alanya Buggy Safari Adventure in the Forest

Bad machines, breakdowns and challenging service.

We started with them cancelling 5 minutes after we were supposed to be picked up. We signed up the day after and had to try again. We were picked up, and after several pickups, we were there about 1 hour and 45 minutes later. When we were about to start, our buggy wouldn't start. They finally managed to get it running when everyone else was done. It kept going out, once we spent 15 minutes alone on a forest road waiting for some to come. They started it again, and then we had a person standing behind the buggy, and a mechanic driving in front, where everything became faster and faster, so we could also finish the trip and reach the others. On the way home, there weren't seats for everyone, so we sat on loose benches, and were dropped off 500 m from our hotel So if this is the goal, then set off.

via Tripadvisor (translated)

Fab!

Amazing trip. Buggys were so much fun! Very dusty. May also see some goats on your way. Would definately reccommend

via Viator

Tour ok but delayed, expensive sale, short distance, slow, only 1.5h instead of 3.5h.

We drove the tour with a buggy, which was definitely fun. Alternatively, I can recommend a quad bike. Our group consisted of about 15 people, all on quad bikes. In advance: Online was the start time of 1:30 p.m. and a duration of 3.5 hours. Since we went there ourselves and were not picked up, however, we had to wait a long time until the other participants arrived. These didn't arrive until about 2:25 p.m. After that there was a brief briefing. Staff were very friendly, but prices for additional items are excessive: 5 € for goggles and also 5 € for a scarf. Bring your own sunglasses and a cheap scarf from a local shop. Helmets are available for free. The route itself is scenic, but not very varied and is run 2–3 times. In addition, it was driven relatively slowly, so you could hardly even press down the accelerator properly. In addition, there were several technical problems with individual quads in our group that had to be replaced repeatedly. This kept everyone waiting. In total, we are only about 1.5 hours dangerous – significantly less than indicated online. In the end we were offered photos for 40 €. If you want to buy some, be sure to negotiate the price. Overall, we had fun, but I would have liked an honest review like this before.

Response from the operator: Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung so ausführlich zu schildern. Es freut uns sehr, dass Ihnen die Buggy-/Quad-Tour grundsätzlich Spaß gemacht hat und Sie unser Team als freundlich wahrgenommen haben 😊 Gerne möchten wir auf einige Ihrer Punkte eingehen, um auch unsere Sicht darzustellen: Die angegebene Startzeit bezieht sich auf den Abholservice. Gäste, die selbstständig anreisen, bitten wir grundsätzlich, etwas früher vor Ort zu sein, da wir erst starten können, wenn alle Teilnehmer eingetroffen sind und die Sicherheitseinweisung abgeschlossen wurde. Leider kann es hierbei – insbesondere bei größeren Gruppen – zu Wartezeiten kommen, auf die wir nur begrenzten Einfluss haben. Die reine Fahrzeit hängt stark von der Gruppengröße, dem Fahrkönnen der Teilnehmer sowie den Strecken- und Sicherheitsbedingungen ab. Sicherheit hat für uns oberste Priorität, weshalb wir das Tempo immer an die Gruppe anpassen. Dass dies für geübtere Fahrer manchmal langsamer wirken kann, verstehen wir, möchten jedoch betonen, dass dies im Sinne aller Teilnehmer geschieht. Technische Checks gehören für uns zum Alltag. Dass Fahrzeuge ausgetauscht werden mussten, zeigt, dass wir Probleme ernst nehmen und kein Risiko eingehen – auch wenn dies leider mit Wartezeiten verbunden sein kann. Zu den Zusatzartikeln: Schutzbrillen und Halstücher sind optional und dienen dem Komfort. Selbstverständlich können Gäste – wie Sie richtig erwähnen – auch eigene Ausrüstung mitbringen. Helme stellen wir kostenfrei zur Verfügung. Die Fotos werden von einem externen Fotografen angeboten und sind ebenfalls freiwillig. Preise können je nach Paket variieren, und wir nehmen Ihr Feedback dazu gerne mit. Abschließend danken wir Ihnen für Ihre offenen Worte. Kritik hilft uns, unseren Service weiter zu verbessern. Gleichzeitig freuen wir uns, dass Sie trotz der genannten Punkte eine gute Zeit hatten und hoffen, Sie vielleicht erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

via Tripadvisor (translated)

Family fun day

We had so much fun. The man who did the safety talk advised us to buy the face covers and glasses and so glad we did as we were absolutely stinking and the dust would definitely hurt your eyes and you would of been tasting it. The thrill going through the water and terrain was brilliant our 3 year old found it so exciting. Would highly recommend would try the quads next time.

via Tripadvisor

No show, no pickup, no...

No show, no pickup, no communication They made no effort to communicate and they did not show up to pick us up at the time and place shown i Viator

via Viator