Agadir Desert Quad Bike & Sandboarding Tour with Moroccan Tea

Brilliant experience

Husband and son in law loved this trip and had great day

via Tripadvisor

So damn cooooollll

This was such a lovely experience. The guys are very flexible of where you need picking up from within Agadir. The experience was about 3-4hrs total. Sandboarding was the one to die for, ATV views were something else entirely. Best time of my life. communication was brilliant throughout

via Tripadvisor

Caveat Emptor - Booked, paid for and not event collected - and it was our fault?

The excursion was booked and paid for directly through TUI. On the scheduled date, the pickup did not arrive, and as a result the excursion did not take place. With no explanation, warning and/or sense of urgency from any party. Following this failure, I contacted three separate TUI representatives, including a local TUI Area Manager. In each instance, I was informed that responsibility lay with a third-party provider and that the entire responsibility and onus for resolving the matter and obtaining a refund rested with me. At no point during these interactions did any of the three TUI employees offer an apology, express regret, or acknowledge the failure to deliver the service. No assistance, resolution, or refund was offered. Instead, responsibility for TUI’s failure to deliver the contracted service was explicitly and repeatedly transferred to me as the customer. The lack of customer service and customer care throughout this process has been evident. Rather than being treated as paying guests, we were made to feel like an inconvenience, simply for expecting the service we had paid for to be delivered or appropriately resolved. TUI's continue response was it rested with me to resolve - no apology, a refund eventually that I had to chase for - a stressful last day of a holiday than could have been so different. I was so excited to go on this excursion and I did everything I was supposed to - but it didn't happen and apparently it's just one of those things. Put simply, useless!

Response from the operator: Thank you for your feedback. We would like to clarify respectfully that your excursion was booked and paid directly through TUI, not with our company. We are an independent local provider and do not manage TUI’s bookings, payments, or customer service procedures. We fully understand how disappointing it must have been for your pickup not to arrive, especially when you were looking forward to the experience. However, as the booking was handled entirely by TUI, any scheduling, communication, or refund matters are managed through them. We always strive to provide excellent service to guests who book directly with us, and we take our reputation very seriously. It is therefore disappointing to receive a 1-star review for a situation that was not under our control. If you would like to experience the excursion directly with us in the future, we would be more than happy to personally ensure everything runs smoothly for you.

via Tripadvisor

The best things to do in Agadir 10/10

10/10 best experience. Would recommend to anyone. Great staff too. VISIT THIS PLACE! We were enjoying a lot with 5 of us had blast on sandboarding on wild beach it was of the best things and the best experience of my life

Response from the operator: Thank you so much for your kind words! We are really happy to hear you and your group had such a fun time, especially enjoying the sandboarding on the wild beach. It means a lot to us that it was one of the best experiences you've had. You're always welcome back anytime.

via Tripadvisor

The Best Quad Biking Experience and sable in Agadir Safe, Fun, and Unforgettable

The Best Quad Biking Experience and sable in Agadir Safe, Fun, and Unforgettable I have tried a few desert activities in Morocco before, but this quad biking and sandboarding tour in Agadir really stood out. From the moment we were picked up, everything was smooth and well-organized. The team was incredibly professional and made sure we felt safe and confident before we began the ride. The quad bikes were in excellent condition, and the route through the dunes gave us amazing views and a real sense of adventure. It wasn’t rushed at all ,we had time to enjoy the landscape, take pictures, and even try sandboarding, which was a fun and unexpected bonus. What really made the difference was the attention to detail: safety came first, but the guides also made sure everyone was having a good time. This wasn’t just a tourist ride ,it felt personal, exciting, and truly memorable. If you’re in Agadir and looking for a reliable and enjoyable desert experience, this is the one to choose. Honest pricing, friendly service, and a day you’ll never forget

Response from the operator: Thank you so much for your fantastic review ,this is what help us to move forward. We are really happy to know this experience stood out for you. Our team puts a lot of care into safety, comfort, and making sure everyone has a great time ,so it means a lot to hear your feedback. We're glad you enjoyed the ride, the views, and the sandboarding bonus. Thanks again for choosing Get Quad Agadir we would love to see you again .

via Tripadvisor