7-Day Rockies Tour : Banff, Jasper, Yoho, Drumheller & Waterton

I had a great time

I booked the 7-days trip through Banff, Jasper, Waterton and Drumheller. To start it off, it's a bilingual tour in English and Mandarin. I didn't mind that at all, but there was an English-speaking woman on my tour that kept complaining about that, so be aware of that. The airport pick-up worked well and I had no issues. The Best Western Premier Hotel is located near a lot of supermarkets and food shops, so you will find something within a 10 min walk. It was a pretty good hotel in my opinion. The Mount Royal Hotel and Canalta Lodge in Banff were pretty good too. With the later being a bit further from the town center, but still within walking distance in my opinion. I didn't really like the Tonqin Inn in Jasper, as I thought it was too noisy. You could hear everyone. But I would say over all the hostel selection was very good! Your tour guide and potentially your group changes depending on the trip. I had a total of four guides. Kan, Patrick, Rogers and Sonya. Kan did an amazing job, in my opinion. He gave a enough information and good recommendations. He even helped me out when I had some communication issue, which I absolutely appreciate! I had a good talk with Rogers and Sonya is like a very bubbly and lively guide. Overall I think all of them did a good job and I was able to see and learn some new things thanks to them! All of them also offered to take pictures of you. And we took some additional stops when we had the time and saw a beautiful scenery! The itinerary was in my opinion good and well thought out! I got to see a lot of different things and had an over all great experience!

via Tripadvisor

A wonderfull and memorable trip to Rockies

Here’s a warm, polished review you can post: ⭐⭐⭐⭐⭐ We had an amazing 7-day tour of the Canadian Rockies with Joseph as our tour guide! He was friendly, knowledgeable, patient, and made the entire trip enjoyable and stress-free. Joseph did a great job explaining the history and highlights of each place we visited, while also making sure everyone was comfortable and having a good time. His organization, helpful nature, and positive attitude really made a difference throughout the trip. The Rockies were absolutely beautiful, and having Joseph, Stella, Dee and Rogers as our guide made the experience even more memorable. Thank you, Joseph, for making our 7-day journey such a wonderful experience! Highly recommended! 🏔️✨

Response from the operator: Hello Priyam, Thank you so much for sharing such a heartfelt review! We’re especially happy to hear that Joseph’s kindness, patience, and knowledge made your 7-day Rockies adventure feel so special. We’ll be sure to share your lovely words with Joseph, Stella, Dee, and Rogers—they’ll be thrilled to know they helped make your journey so memorable. It was a pleasure having you with us, and we hope to see you again in the Rockies! -Westar Travel Team

via Tripadvisor

Local travel agents not...

Local travel agents not eloquent in English and didn't give much explanations on attractions. Poor customer service. Squeeze all passengers in 14 seater vehicle. No flexibility to change seat to ensure all passengers sit comfortably. Safety was compromise as passengers couldn't put on seat belts. Aircon not working in vehicle. No aircon and lift in hotel.

Response from the operator: Hello Margaret, Thank you for sharing your feedback. We’re sorry to hear that some aspects of your 7-day tour did not meet your expectations. At Westar Travel, passenger safety and comfort are always our top priorities. We would like to clarify that during the 7-day tour, 3 days were operated using a 55-seat coach, and you were also provided complimentary front-row seats to enhance our guests’ comfort and convenience. For the days operated with our 14-seat vehicle, the vehicle was used within its designated capacity, and seat belts were provided for all passengers. We regret if you experienced any difficulty using them during the tour. We also appreciate your comments regarding the seating arrangements and the amount of information provided about the attractions. We continuously work with our guides to provide knowledgeable, engaging, and professional service, and we will take your feedback seriously. Regarding the air conditioning and hotel facilities, we’re sorry for any inconvenience these issues may have caused. Some hotel amenities are dependent on the property and are outside of our direct control. We value your feedback and appreciate your choosing Westar Travel. We will continue working to improve our tours and provide our guests with a safe, comfortable, and memorable experience. -Westar Travel Team

via Viator

A wonderful taste of nature

Excellent service from all of our guides Vincent, Kan, Geoff, Helena and Larry, our driver. They all were very profesional, specially Geoff giving us additional information at each point.

Response from the operator: Dear Valued Guest, Thank you for sharing your recent experience! We’re happy to hear that Vincent, Kan, Geoff, Helena, and Larry provided you with excellent and professional service. We’ll be sure to pass along your special mention of Geoff’s extra insights for sure he’ll be very happy to hear it! We appreciate you choosing Westar Travel and hope to welcome you on another trip soon. Warm regards, Westar Travel Team

via Tripadvisor

Thank you, Stella!

Today's Banff itineraries, while not stunning, are still five-star rated thanks to our guide Stella. Not only does she have solid expertise and serious responsibility, but she also puts herself in the shoes of tourists everywhere, and her meticulous care makes her feel warm. Thank you, Stella! I look forward to the opportunity to take another guided tour in the future.

via Tripadvisor (translated)