5 Hours Surabaya Comfort City Tour
Surabaya, Indonesia

5 Hours Surabaya Comfort City Tour

Outty Ranking 48 3.0 · 1 traveler reviews5 hoursFrom $90
Instant mobile ticketSpots available today

Outty Ranking

48/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.0/5

Based on 1 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is 5 Hours Surabaya Comfort City Tour worth booking?

5 Hours Surabaya Comfort City Tour is a 5-hour experience in Surabaya, Indonesia, from $90 per person. It scores 48 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3/5 rating across 1 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
48 / 100
Rating
3/5 (1)
Duration
5 hours
From
$90 per person

Explore Surabaya city from the comfort of an air-conditioned car, driven and guided local with wealthy knowledge of the city and English language fluency.

What you get

    About this experience

    Explore Surabaya city from the comfort of an air-conditioned car, driven and guided local with wealthy knowledge of the city and English language fluency.

    What's included

    Included

    • In-vehicle air conditioning
    • Parking fees
    • Entrance fee to attractions.

    Not included

    • Lunch

    What you'll see and do

    1. Ex. De Javasche Bank Soerabaia

      In here guests will be able to see how the banking industry used to look like in Indonesia in bygone era, from Dutch colonial era until early years of Indonesian independence.

      30 minutes here

    2. Jembatan Merah

      Guests will be taken to see historic old Surabaya district, including the Red Bridge where the battle of Surabaya used to take place.

      Pass by without stopping

    3. As we drove along we will pass through a main street that act as demarcation between Arab and Chinese quarter of Surabaya.

      Pass by without stopping

    4. Klenteng Hong Tiek Hian

      Guests will see the oldest Chinese temple in Surabaya. This is also the pioneering Chinese settlement in the city. The temple also held puppet theater in selected hours.

      30 minutes here

    5. Sunan Ampel Great Mosque

      Guests will be taken to see one of the oldest mosque in Surabaya. We will also be able to see how the life in Arabic quarter of Surabaya looks like. Note: dress code apply. Guests are expected to wear long trouser (or skirt for women) and sleeved clothing.

      30 minutes here

    6. Guests will be taken to see the most comprehensive Indonesian Navy Museum. In here we will see variety of historical artifacts, ship diorama and miniatures, weaponry, as well as airplanes.

      45 minutes here · Admission included

    7. Tugu Pahlawan

      We will drop by to see the icon of Surabaya city: the Heroes' Monument. In here guests will be provided opportunity to take group photo with the backdrop of the monument.

      10 minutes here · Admission included

    8. We will pay visit to the old commercial district of Surabaya to see variety of historical landmarks along this famous street.

      15 minutes here

    9. Balai Pemuda

      We will visit one of popular landmark of Surabaya city. The place used to be the clubhouse for top brass landlords during colonial era, but now used for art and performance center.

      30 minutes here · Admission included

    10. Monkasel (Submarine Monument)

      In here guests will be taken onboard old Russian-built submarine which is now permanently displayed as a monument. Visitors will be able to experience how does live onboard the submarine used to feel like, and exploring the interior of the submarine.

      30 minutes here · Admission included

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 5 minutes before departure.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    ms, en
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 3 travelers per booking
    Operated by
    Bumiland Mulia Tour

    Know before you go

    • Public transportation options are available nearby
    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Not recommended for travelers with poor cardiovascular health
    • Suitable for all physical fitness levels

    Photos

    Ampel Mosque and the market., 5 Hours Surabaya Comfort City TourThe old gate at the entrance of market in Arab quarter, near Ampel mosque., 5 Hours Surabaya Comfort City TourThe Balai Pemuda courtyard., 5 Hours Surabaya Comfort City TourBalai Pemuda with the backdrop of skyscrapers., 5 Hours Surabaya Comfort City TourDe Javasce Bank exterior., 5 Hours Surabaya Comfort City TourDe Javasce Bank interior., 5 Hours Surabaya Comfort City Tour

    Traveler reviews

    1 verified traveler reviews for 5 Hours Surabaya Comfort City Tour. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    0
    4 star
    0
    3 star
    1
    2 star
    0
    1 star
    0
    JennC1212 · December 2025

    Not the best tour, however…….

    You need this tour even though it’s not the best. The host is friendly and no issues with that but the city itself doesn’t have much to offer. We arrived on a cruise ship and I believe we only stopped here for the day as the crew members had family (900 family members came on board). The city is crumbling and dirty. I felt like I was in a 3rd world war torn country. We were hounded by beggars everywhere we turned. We wanted to leave the tour and return to the port but we felt it was easier to finish the tour. I would still book this as I wouldn’t feel comfortable seeing this city without a tour guide.

    Response from the operator: Dear Jennifer. Thank you very much for your review. I would also like to apologize if there were any inconveniences that you encountered throughout the tour. We have worked hard at our best to deliver the most excellent service to our customers, but sometimes there are somethings that left more to be desired. And I have to admit that as a local Surabayan, the quality of living in Surabaya have declined under the current Mayor. In the previous government, all of our Surabaya City Tour expressing their satisfactory about the city. But this factor is honestly beyond our control. Anyway, thank you for trusting us to provide service to you. And hopefully we can meet again, who knows on the Bromo volcano tour. Thank you, Bagus.

    via Tripadvisor

    Good to know

    Duration
    5 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    0
    Verdict
    Worth a Look

    Why this scores 48

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)87
    Review evidence (18% weight)11
    Booking momentum (14% weight)0
    Value for money (12% weight)27
    Listing quality (10% weight)57
    Local standing (8% weight)39
    Booking flexibility (8% weight)100

    5 Hours Surabaya Comfort City Tour: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Surabaya.

    How much does 5 Hours Surabaya Comfort City Tour cost?

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    Prices start at $90 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Surabaya usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does 5 Hours Surabaya Comfort City Tour take?

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    Plan for about 5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Surabaya is not rushed.

    Is 5 Hours Surabaya Comfort City Tour worth it?

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    It holds an Outty Ranking of 48 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3/5 across 1 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Surabaya, and how flexible the cancellation terms are.

    Can I cancel or reschedule 5 Hours Surabaya Comfort City Tour?

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    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is 5 Hours Surabaya Comfort City Tour suitable for kids and families?

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    Yes, all ages are welcome. Families should still weigh the 5-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book 5 Hours Surabaya Comfort City Tour?

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    Around 0 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Surabaya can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Surabaya and add a light layer if any part of the 5-hour experience runs outdoors or after sunset.

    Where does 5 Hours Surabaya Comfort City Tour start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Surabaya within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Surabaya?

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    On Outty we rank every Surabaya experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Surabaya - Mount Bromo – Tumpak Sewu Waterfall – Ijen Bluefire Tour - Bali 4d3n, From Surabaya / Malang : Mt Bromo Sunrise - Ijen Blue Fire 3D2N, 4D3N Bromo Ijen Tumpak Sewu Waterfall Tour from Surabaya/Malang. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Surabaya?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Surabaya?

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    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in 5 Hours Surabaya Comfort City Tour?

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    Included: In-vehicle air conditioning; Parking fees; and Entrance fee to attractions. Not included: Lunch. Always check the voucher for the final list before you travel.

    Does 5 Hours Surabaya Comfort City Tour include hotel pickup?

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    Yes, pickup is offered for every traveler from 64 listed pickup locations in and around Surabaya. Be ready about 5 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is 5 Hours Surabaya Comfort City Tour offered in?

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    It is offered in Malay and English. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for 5 Hours Surabaya Comfort City Tour?

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    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is 5 Hours Surabaya Comfort City Tour wheelchair or stroller accessible?

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    The operator notes: Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to 5 Hours Surabaya Comfort City Tour if the weather is bad?

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    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    Ready to lock in your spot?

    Pick a date, choose your group, and see the exact price for 5 Hours Surabaya Comfort City Tour.

    Pick your date