5-Day Tour in Mykonos & Santorini Sun & Sea

Great times and hassle free

The hotels they chose are beautiful and had a good location. The breakfasts were excellent. The taxi transfers back and forth to ferries and the agency booking the ferries made the trip much easier for me. Convenience was a great factor. The chosen islands of Santorini and Mykonos are beautiful

via Tripadvisor

Best tour ever. Well organised, great location

Amazing trip in a wonderful location. I felt always looked after by Patty who organised my trip. Hotels were very well located, clean and personnel very nice. Extra tours were absolutely unforgettable and highly recommend doing them. Drivers were always in time waiting for me and even willing to share the love for their county and culture. No words can describe how much I’ve enjoyed this trip. I’ll definitely connect again in the future for other amazing trips.

via Tripadvisor

Overcharging and Poor service

We booked our tour online having read good reviews on tripadvisor. We had to pay a 1/3 downpayment up front before they would respond to us. Once downpayment was paid, a generic itinerary which covered transfers to and from port, ferries, hotels and optional day tours in mykonos and santorini from Athens was generated. This was done without prior consults of preferences, mobility limitations or special requirements. When I questioned the choice of hotels, having read bad reviews online, they gave a platitude that those booked were 'best in category' and that they had already been booked for us and cannot be changed. This was booked in April for our Sept trip and a check online shows that there are plenty of availabilities in hotels at reasonable prices. Trusting the company as it is a local Greek company with ground connections and that they would 'know best' we went ahead with it and spent about 3400 Euros on the whole tour for 5 days and 4 nights. To our dismay, the hotels and room category chosen were basic : The Mykonos hotel was far from town center and the popular beaches. The Santorini hotel was down a steep flight of stairs which was especially difficult for us with luggages and the caldera view that was promised can only be seen through a small window if you squat or sit on the floor. The driver information provided in Santorini was out of date and the driver had left the company quite some time ago. The so-called 24 hour services extended complimentary to us was for issues like omission of end time for day tours. The day tours booked although satisfactory are large group tours with 3rd party operators which they took a large profit from and can be easily booked through websites like Viator. The seats chosen on the ferries are economy seats with poor choice devoid of leg room. In fact, a quick price check online revealed that if we had booked everything ourselves, it would only cost AT MOST half the price. The upcharge was 100%. We understand that the company needs to make a profit for services rendered but nothing about this tour was private (despite what is implied by the name of the company) nor was there personal services catered to our needs besides the specified destination and dates. When we emailed the General Manager Dimitri about our grievances and disappointment and wanted a partial refund due to the disparity of quality of products delivered and the price charged, he accused us of extortion and threatened legal action. We were shocked! As paying customers who had paid in full and are not satisfied, we have every right to seek redress as well as to write a bad review and should not be cowered into not doing it. The only highlights of the tour was the private car transfer services of the companies they engaged for our port transfers. The drivers were mostly on times, polite and helpful and the fleet of cars was well maintained. The constant feeling of having been cheated marred trip. Buyers beware and consider carefully if you want to spend the money to get substandard quality products with atrocious service.

Response from the operator: Dear Customer, To be honest, your review does not come as a surprise to me. You purchased a tour from our website that included specific services. In April, I sent you the itinerary with the hotel names, to which you responded with "looks great." However, just one week before the trip, you requested a hotel change. I would like to point out that our cancellation policy does not allow changes or cancellations within 20 days prior to the trip. When you booked the trip, you were aware of the cost, and you also had the option to cancel. However, you proceeded with the trip. Hotels: All the hotels in Santorini offering Caldera View are located on the cliff with some steps to reach the top. Santorini is famous for its views. The hotel in Santorini, "Delion Hotel," has a booking.com rating of 8.9, and we have never received complaints from other clients in the past. In Mykonos, we booked the "Yannaki Hotel" at Ornos beach for you to enjoy swimming. "Yannaki Hotel" also has a booking.com rating of 8.8. Communication: Regarding contact details, you had our free WhatsApp support available 24 hours a day. During your tour, you sent us emails very often, anytime, any day, and we always responded to you promptly. Ferry tickets: Regarding the ferry tickets, you did not request VIP seats, so we issued economy tickets. Human Conscience and Solidarity: After the end of the trip, it can be safely said that you could have arranged it independently. Of course, you could have, but as you understand, when someone works for you, you need to compensate them. We will not apologize for the commission fee that our agency earns, as it employs many workers, covers their expenses, and supports their families. However, as you can understand, Mykonos and Santorini are among the most expensive destinations in the world. Negative Review: Your email regarding the review clearly implied that if we did not provide a partial refund, you would write a negative review (this email is available to anyone). Would everything have been satisfactory if we had refunded a certain amount? We consider such requests for refunds in exchange for avoiding a negative review to be extortionate. The only thing we can do is explain the situation, and prospective clients can evaluate what they read.

via Tripadvisor

Dream Come True and More!

Absolutely fabulous! I cannot say or write enough. My husband and I celebrated our daughter’s birthday in Mykonos. A dream come true for her, for all of us! The hotels were ideally situated. Clean with breathtaking views. The staff could not be more friendlier. The included daily hot breakfast was delish. Pickup and drop off in limo or Benz vehicles with the nicest drivers, who filled us in on ideal places to visit or dine. The islands were more than we had imagined or dreamed about. All I can say is GO. This is a bucket list vacation that needs to be checked off! Sooner than later. Wonderful experience!

Response from the operator: Thank you so much for your wonderful feedback! We are thrilled to hear that you and your family had an absolutely fabulous time celebrating your daughter's birthday in Mykonos. It's our utmost pleasure to help make dreams come true and provide unforgettable experiences for our clients. We're delighted that you found the hotels to be ideally situated with breathtaking views. Our team takes great pride in selecting accommodations that enhance the overall enjoyment of our clients' stay. We're also glad to hear that the staff was friendly and attentive, ensuring that you felt well taken care of throughout your vacation. It's fantastic to know that you enjoyed the daily hot breakfast and found it delicious. We believe that starting the day with a delightful meal sets the tone for an amazing day of exploration and relaxation. We're glad that our professional and friendly drivers in the limo or Benz vehicles provided convenient and comfortable transportation for you and also shared valuable insights on ideal places to visit and dine. Our team is dedicated to ensuring that our clients have access to the best recommendations and insider tips to make the most of their time in the destination. It brings us joy to hear that the islands exceeded your expectations and fulfilled your dreams. Mykonos is indeed a remarkable destination, and we're thrilled that it left such a positive impression on you and your family. We couldn't agree more that it's a bucket list vacation that deserves to be experienced. Thank you again for choosing us for your special celebration, and we truly appreciate your kind words. Whenever you're ready for another adventure, please don't hesitate to reach out. We would be honored to assist you in creating more wonderful memories.

via Tripadvisor

Greek islands

Effe and Private group tours were great to work with. Mykonos and Santorini were beautiful. Blue domes and sunset in oia were worth seeing.

via Viator